Svetoslav Botev, Project Manager in Sofia, Bulgaria
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Svetoslav Botev

Verified Expert  in Project Management

Bio

Svetoslav is a seasoned agile project manager who has successfully worked for some of the largest IT companies, leading people and teams with various technological backgrounds and maturity. He has hands-on experience with web and native app development projects, data migration, 3rd-party integration, etc. Svetoslav's major strengths are process optimizations, cross-unit coordination, spreading and organizing information flows, mentoring and coaching, and automated reporting and tracking.

Project Highlights

New Website for a Travel Agency
Launched successfully a travel agency website with a fully integrated reservation and content management system.
eCommerce Portal for a Fashion Brand
Participated in the scope and creation of several releases, adding new features.
Website Launch and Calendar Integration
Managed the final release of the property website and the E2E process of third-party Calendar widget integration and customization.

Expertise

  • Agile Project Management
  • Bitbucket
  • Certified ScrumMaster (CSM)
  • Digital Project Management
  • IT Project Management
  • IT Projects
  • Jira
  • Project Management Professional (PMP)

Work Experience

Manager | Delivery B2B Unit

2018 - PRESENT
Draft Kings
  • Owned synchronization and the delivery of five agile teams and key company-wide initiatives.
  • Drove improvements in business impact, delivery performance, and team health using various techniques like change management, product development practices, individual coaching, mentoring, and teaching.
  • Managed the delivery for all existing B2B clients.
  • Enhanced and supported the product delivery lifecycle to ensure an efficient value delivery.

eCommerce Engagement Manager

2017 - 2018
WESTUM
  • Worked closely with our clients to understand their business objectives and define proper technical solutions.
  • Managed all aspects of projects, including the requirements analysis, budgeting, planning, designing, building, testing, training, launch coordination, and transition to support.
  • Spearheaded customer relations by fostering productive and effective relationships with business users.

Agile Team Lead

2015 - 2017
SBTECH
  • Led a team responsible for preparing and releasing new versions and features.
  • Performed release management for Tier 1 clients, organizing and facilitating sprints and release planning, daily stand-up meetings, reviews, and retrospectives.
  • Updated agile tracking systems to provide transparency on product and sprint backlogs.
  • Assisted the team with making appropriate commitments through story selection and task definition.
  • Empowered my dedicated team of developers, QAs, DBAs, and HTML people to self-organize.

Project Manager | Insurance Delivery Unit

2014 - 2015
TBI Info Ltd (Vienna Insurance Group)
  • Managed the delivery of SAP insurance modules for Vienna Insurance Group subsidiaries.
  • Led a team of 21 ABAP developers and application service managers.
  • Owned task and resource planning, communication, risk, and change management.
  • Participated in workshops with the customer, provided business proposals,. clarification, and user acceptance test (UAT).
  • Planned and negotiated with external parties via partner and contract management.
  • Oversaw customer and internal management reporting.

Agile Project Manager

2011 - 2014
Experian
  • Executed project management processes based on Waterfall or Scrum and Agile methodology.
  • Worked with the teams to estimate project duration, cost, and resource requirements.
  • Reported project status to the key stakeholders and owned the quality of project deliverables.
  • Facilitated the creation and prioritization of the product backlogs and associated user stories.
  • Managed project dependencies and coordinated activities with development,. QA, sales, marketing, training, documentation, and support teams.

Project Manager | EMEA Technology Services

2007 - 2011
Hewlett Packard Enterprise
  • Acted as a PMO lead for multiple software development projects on a country (CH) or regional level (GWE) for two years, owning the creation of management presentations, ROI dashboard, and project schedules.
  • Spent nine months as a PM on the migration of the global parts' supply chain from a legacy onto a new SAP-based platform (CZ and SK).
  • Performed as the PM for multiple customer helpdesk projects, like IVR optimization, process improvements, EVA firmware upgrade, and more.
  • Project-managed a customer engineers' mobile and PC app development project.
  • Created the HP service catalog as a cross-country solution as a PM.

Junior Project Manager

2004 - 2007
STRATEGMA
  • Involved in all the project lifecycle phases, from preparing bid documents, project implementation, and training to closure.
  • Participated in various website developments and provided technical assistance during project implementation.
  • Led and coordinated various projects on a regional and national level funded by the EU, with budgets from 20,000 EUR to 3 million EUR.
  • Developed methodologies designed for sociological and research activities.

Project History

New Website for a Travel Agency

https://travelmania.bg/

Launched successfully a travel agency website with a fully integrated reservation and content management system.

I worked closely with the client from initiation to finish, namely on:
• Defining the project requirements and prioritizing the scope of work
• Progress reporting and budget tracking
• Acting as a Scrum Master for a team of two front-end and two back-end developers during the implementation
• Facilitating third-party integrations
• Handling communication with the marketing agency to promote the website on social media.

eCommerce Portal for a Fashion Brand

Participated in the scope and creation of several releases, adding new features.

As an engagement manager, I worked with the client to prioritize the items in the backlog. I also acted as a Scrum Master of the development team and facilitated the successful delivery of additional features to the eCommerce web portal.

Compliance Project for Travel Agency

Introduced new processes and aligned the existing ones with the global data protection regulation.

I acted as the project manager, performing the following responsibilities:
• Reviewing and analyzing the existing procedures for personal data management
• Working with a development team to implement new procedures in the DB aligned with the new requirements
• Performing updates on the content of the website

Website Launch and Calendar Integration

https://villaembrace.com/en/

Managed the final release of the property website and the E2E process of third-party Calendar widget integration and customization.

I facilitated client communication, requirements gathering, and refinement. I also successfully finalized the outstanding items around the website, including bug fixing, design, translations, and the development and integration of the Calendar widget.

Native Image Editing App

Facilitated the development of the native app based on the client's requirements.

I acted as Scrum Master for a team of two native developers, one QA, and one UI/UX, performing the following activities:
• Assisting in removing cross-unit dependencies
• Handling third-party integration of payment methods
• Managing reporting and communication with the client

Parts Supply Chain Migration to SAP

Managed the consolidation, reengineering, and simplification of the supply chain processes and systems' architecture for HP Czech Republic.

My contributions for this project included:
• Establishing and coordinating activities with the country implementation team
• Planning and driving country deployment activities—like kick-offs, country fit, training, cleanup, cutover, and migration—and handling escalation
• Communicating with country management, cross-functionally

Education

2000 - 2004

Bachelor's Degree in Public Administration

Sofia University - Sofia, Bulgaria

1997 - 2002

Master's Degree in Sociology

Sofia University - Sofia, Bulgaria

Certifications

OCTOBER 2021 - PRESENT

Certified Scrum Product Owner (CSPO)

Scrum Alliance

OCTOBER 2016 - PRESENT

AgilePM Foundation

APMG

OCTOBER 2013 - PRESENT

Certified Scrum Master

Scrum Alliance

JUNE 2012 - PRESENT

Green Belt

Hewlett Packard Enterprise

JULY 2011 - JULY 2023

Project Management Professional (PMP)

Project Management Institute (PMI)

SEPTEMBER 2007 - PRESENT

ITIL Foundation Certification

APM Group

Skills

Tools

Slack, Project Management & Work Tracking Tools, Jira, Bitbucket, Asana, Confluence, Zoom, Skype, Jenkins, Salesforce, Atlassian, Git

Paradigms

Scrum, Agile Project Management, Kanban, Waterfall Delivery, Agile Leadership, Change Management, Lean, Lean Project Management, Functional Analysis, Search Engine Optimization (SEO), Agile, Implementation Project Management, Requirements Analysis

Platforms

SharePoint, WordPress, Magento

Industry Expertise

Travel & Leisure, Lean Six Sigma, Digital Agencies

Other

Certified ScrumMaster (CSM), Project Management Professional (PMP), Sports Project Management, Project Management, Gantt Chart, Digital Project Management, Data Migration, IT Project Management, Web Project Management, Agile Coaching, Team Mentoring, Remote Work, Remote Team Leadership, Agile Transformation, Communication, Stakeholder Management, Teams, Freelancing, Project Timelines, Stakeholder Engagement, Sprint Planning, Distributed Team Management, Risk Management, Web Development, Websites, Project Tracking, Web Applications, Best Practices, Project Scheduling, Facilitation, Discovery Workshops, Project Discovery, eCommerce, SaaS, Databases, Booking Systems, Client Delivery Management, CRM Systems, Project Planning, Process Improvement, Operations, Process Improvement Project Management, Process Flows, Business Analysis, Non-governmental Organizations (NGOs), Product Development, Project Budget Management, Workflow, Operational Efficiency Improvement, Scope Management, Cost Analysis, Project Rescue, Risk Analysis, Sprint Ceremonies, Feature Backlog Prioritization, Agile Product Delivery, Project Reporting, Prototyping, Minimum Viable Product (MVP), Jira Administration, Product Owner, IT Service Management (ITSM), Statistics, System Migration, Financial Reporting, IT Projects, SAP, Web Services, APIs, Third-party Management, Sports Websites, Scrum Master, Technical Project Management, Integration, Customer Relationship Management (CRM), Vendor Management, Process Optimization, Notion

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