PMO Lead
2020 - PRESENTPhilips- Led the project management office standup from the inception of professional services and solutions delivery within Philips.
- Orchestrated process and tool development centered around standard work that resulted in streamlined efficiencies, automated metric reporting, and standardized stakeholder communication.
- Designed and developed an enterprise initiative project framework, program governance systems, and knowledge management processes to facilitate successful project manager onboarding.
- Built stakeholder relationships within a highly matrixed organization to design and execute a communications strategy for programs sponsored by the executive committee.
- Successfully delivered an education program worth 1.5 million euros to build a digital learning framework across different business units.
Agile Project Management Consultant
2016 - PRESENTFreelance- Provided project and operations management consultation to startup companies in the healthcare IT, education, nonprofit, and engineering sectors. The total portfolio exceeds $3 million.
- Created full-fledged project management implementation plans, accounting for ROI, cost-benefit, and other analyses.
- Integrated Atlassian tools for requirements and Agile project management.
- Resolved conflicts and negotiated agreements between parties to reach win-win solutions and clarify misunderstandings during the project.
- Implemented reporting and onboarding operational project improvements that resulted in significant savings and improved profit margins.
- Provided and maintained accurate and timely project management information in all project plans, communications, status reporting, and SharePoint sites.
- Performed detailed assessments of project management risks to determine constraints and develop mitigation strategies.
- Utilized bottom-up and top-down cost estimating to establish project budgets.
- Created budgeting templates and executed estimate vs. actual analysis—accounting for project variances on a phase, deliverable, or resource level. Worked with internal teams and clients to resolve budget variances.
- Worked with clients, business analysts, and developers during the project discovery phase to build mind maps, user experience workflows, and wireframes.
Technical Project Manager | Presales
2015 - 2016IBM- Collaborated with the sales team to identify new opportunities worth over $1 million within retail markets.
- Engaged with the sales team and potential clients to deliver product demonstrations.
- Developed sales demonstrations using IBM Watson Analytics.
- Worked with the sales team to build project estimates for project proposals.
Senior Project Manager
2014 - 2015Domino Technologies- Managed the development lifecycle of the State of Pennsylvania Department of Transportation projects targeting reimbursement agreements and pavement asset management systems exceeding $3 million.
- Led the project team through the requirements validation process and mentored junior staff in requirements gathering and project management best practices.
- Tracked and reported the project management scope and project results to external customers and other stakeholders.
- Developed project management templates to create consistency in reporting.
- Led the quarterly executive reporting effort as a project manager to the project management office.
Agile Project Manager
2007 - 2012Deloitte Consulting- Joined the company as a business analyst and progressed to project manager for a series of federal government business intelligence implementations.
- Worked within a highly matrixed environment to implement a budgeting system for the US Department of the Navy in one of the largest operations software implementations in the agency's history, exceeding $2 billion.
- Monitored contracts and service-level agreements to identify potential risks and implement mitigation actions to protect the development process from unforeseen delays and costs.
- Planned and executed functional requirements gathering via interviews, document analysis, storyboards, use cases, and business process mapping.
- Worked with stakeholders to prioritize requirements and plan for a phased release schedule.
- Designed and implemented a change control process for requirements.
- Coordinated biweekly stakeholder meetings for project actions and risk-information sharing.
- Drove Cognos BI projects to completion by utilizing a Waterfall project management methodology.
- Mentored 25 junior consultants and business analysts through the PMP certification process.
- Worked with senior leadership to identify areas of potential sales within existing clients.