Terence Ho, Project Manager in Singapore, Singapore
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Terence Ho

Verified Expert  in Project Management

Project Manager

Singapore, Singapore

Toptal member since June 21, 2024

Expertise
Virtual Project ManagementJira Project Management
Bio

Terence is a seasoned project management professional with over 14 years of dedicated experience specializing in infrastructure solutions within the financial services sector. He has a demonstrated record of success in overseeing end-to-end projects for large corporate banks and adeptly managing multiple projects within portfolios. Terence is a curious and fast learner of new technologies and trends, especially artificial intelligence and GenAI.

Project Highlights

Tech Refresh of Core Banking System
Completed the technology refresh of a core banking system that involved new hardware servers, end-user testing, performance testing, disaster recovery and failover testing, production rollout, and data migration cutovers across three environments.
Transition to Managed Cybersecurity Services
Completed a multi-site transition of the client's infrastructure and applications to an SIEM platform and vendor-managed security services over an 18-month program.
API Gateway in AWS
Completed the end-to-end delivery of a virtualized API gateway hosted for a large financial client.

Expertise

  • Budget Controls
  • Invoicing
  • Microsoft Project
  • Office 365
  • Project Management
  • Project Portfolio Management (PPM)
  • Teams
  • Vendor Management

Work Experience

IT Project Manager

2022 - 2023
OCBC Bank
  • Joined the team as an experienced IT project manager to implement tech refresh of business requirements for the bank's existing and new infrastructure, cybersecurity, and related applications.
  • Upgraded a core banking system for production, disaster recovery, and test environments.
  • Set up traditional and agile project teams, including technical designers, and developed project plans to deploy an integrated test environment to prepare for a new release of a secure authentication system.

Senior Project Manager

2017 - 2022
NTT
  • Oversaw projects and collaborated with internal, client-facing, and vendor stakeholders during planning, execution, and handover. Served as a project portfolio lead for the banking, finance, and insurance (BFI) industry in PMO.
  • Led a team of project managers, in-house engineers, and technical designers in project delivery.
  • Managed budgets for portfolio projects under my charge in the BFI industry.

Project History

Tech Refresh of Core Banking System

Completed the technology refresh of a core banking system that involved new hardware servers, end-user testing, performance testing, disaster recovery and failover testing, production rollout, and data migration cutovers across three environments.

• Managed over 30 project and business stakeholders during the entire project.
• Closely collaborated and regularly communicated with cross-functional teams at the client site to promptly identify and resolve quality issues, maintaining delivery timelines and budgets.
• Managed vendors on timely and accurate delivery of agreed 3rd-party contract scope and quality.
• Monitored compliance with regulatory and quality standards defined by the central PMO.

Transition to Managed Cybersecurity Services

Completed a multi-site transition of the client's infrastructure and applications to an SIEM platform and vendor-managed security services over an 18-month program.

• Managed client engineers and in-house and external security vendors to deploy various Sentry appliances and gateways and onboard the client devices.
• Converted the existing operational processes and provided training on cybersecurity best practices to engineers and IT security focal points in each country.

API Gateway in AWS

Completed the end-to-end delivery of a virtualized API gateway hosted for a large financial client.

Managed tech leads, in-house and external vendor engineers, and SMEs to deliver a new API gateway environment in AWS. This environment was the first in the regional system.

Despite extensive technical challenges during the crucial integration testing stage, the environments were ready on time, ensuring client satisfaction.

Education

1987 - 1991

Bachelor's Degree in Mechanical and Production Engineering

National University of Singapore - Singapore

Certifications

JANUARY 2016 - PRESENT

PRINCE2 Practitioner Certification

Axelos

Skills

Tools

Microsoft Project, Office 365, Zoom, Confluence, Jira, Trello, CAD, Oracle GoldenGate

Other

Project Management, Teams, Stakeholder Management, Microsoft 365, Clarity PPM, ChatGPT, Meta AI, Financial Risk Management, Compliance, Core Banking Systems, Mechanical Engineering, Design, Fortran, Cybersecurity, SIEM, Security Monitoring, Secure Web Gateways (SWG), Contract Negotiation, Vendor Management, IT Security, Project Portfolio Management (PPM), Threat Detection and Response (TDR), Threat Analytics, Vendors & Suppliers, Invoicing, Product Delivery, Payment Gateways, Budget Controls, Revenue & Expense Projections, Project Review, PMO Processes, Stakeholder Mapping, QA Testing, Performance Testing, Cutover, API Gateways, AWS HA, SSL, Amazon S3 (AWS S3), API Integration, Trading Applications, Virtualization, Project Portfolio Management Office (PPMO), Project Management Office (PMO)

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