Tonći Jajić

Quick Parking is an international airport parking provider, operating in seven countries and approximately 20 of Europe’s busiest airports. To support their business, rapid growth, and growing operational demands, we built a tailored, scalable, and highly available booking and business management platform. It is complete with public and private API, back office, CMS, parking terminal devices (ramp and payment), and an Android app for use on their shuttle buses, as well as front-facing, highly converting websites.

Thanks to our software, they were able to support new business ventures and integrate new partners. Our websites ensured the migration was painless, showing a more than 30% improvement in revenue performance over previous solutions. I am currently optimizing the products and adding new features.

I acted as the program manager, agile coach, and product owner on this project. I defined the product vision, immediate and future development plans, and communicated them to all stakeholders. I continue to ensure the team is growing and that processes and flow are creating solid, long-term performance.

Intertekstil Stanić is Croatia's leading textile company (import, manufacture, wholesale, and retail).

Based on the existing ERP solution, we've worked closely with the vendor to re-engineer the entire product to suit the company's needs. This included:
- Product catalog module.
- Warehousing, retail, import, coupon, and discount module.
- Business and remote locations module.

Family is a home textile retail brand.

Prior to building a web shop, we did an extensive rebranding, and along with building the web shop, started to invest significantly in digital marketing.

The web shop was built and designed by an external agency and the shop itself proved to be a hit, especially when compared to its brick and mortar counterparts.

Alma Flowers is an online florist, growing from a pair of family-owned floral shops in the Moorhead-Fargo area. To support the expansion into eCommerce and floral delivery, we've built an eCommerce shop on top of Shopify, with custom UX/UI and specialized for flowers and plants.

The shop was launched within five weeks and, coupled with other business operations, started performing and making revenue fast.

Bleiff is a fintech initiative that allows knowledge-intensive companies to continue to flourish by keeping knowledge on board. Employees become entrepreneurs and shareholders through the controlled purchase and sale of share certificates or are rewarded with certificates for 'heroic deeds.' Bleiff binds talent, increased engagement brings peace, stability, and offers future prospects. For Bleiff, we are building a fintech platform as well as a user portal.

Quick Parking is an international airport parking provider, operating in seven countries and around 20 of Europe's busiest airports.

They've migrated from a network of smaller, regional (airport-specific) sites to a single site serving all markets.

Our website ensured that the migration was painless, showing a more than 30% improvement in revenue performance over previous solutions. I am currently optimizing the product and adding new features.

I acted as the program manager, agile coach, and product owner on this project. I defined the product vision and immediate and future development plans and communicated them to all stakeholders. I continue to ensure the team is growing and that processes and flow are creating solid, long-term performance.

Green Parking is an airport parking provider, operating on Amsterdam Schiphol and Brussels Zaventem airports.

Quick Parking is an international airport parking provider.

For their administration, operations, finance, and customer care staff, I've managed (as both product owner and project manager) development of a back office and CMS web apps.

Apps were built to highest UX standards, guaranteeing the best possible information flow and shortest user paths to key platform operations.

Over the course of half a year, we integrated SCA and migrated the entire business reporting to it, centralizing the analytics and reports, making it available 24/7. It even does scheduled report mailing to some of our older managers who are not as accustomed to using a computer.

Quick Parking is an international parking provider, offering their customers the shuttle bus service from their parking lots to airports.

To make shuttle bus drivers day-to-day life easier (and to support operations), we're built a bespoke Android app to be used on tablet devices on each bus. Drivers can use these devices for route information, customer information, and booking management.

My job was to get everything working during my first months at Intertekstil. That included making sure that all stores (as main data entry points) were following the same specifications. I was also responsible for deciding what the specifications were. Besides that, in the physical space, there were boxes upon boxes of phone cables for fax machines, dial-up payment terminals, and phones. Top-level elements (hardware, OS, software, and procedural standards) also meant sorting and organizing an uncomfortable amount of phone cables.

Driven by the need to offer 24/7 support to Typeqast's clients, I led the newly formed team into:
- Developed internal processes to support all types of clients and projects.
- Set up multiple instances of Jira service desks and connected them to various tools. Automatized the process (including automatic SLA and automation rules).
- Tested operations, processes, and tools with a large client.
- Scaled and refined them to cover the entire client base.

After the initial setup was complete, I delegated the direct management to a customer service manager (my direct report) and only consulted on Jira-related issues.

Quick Parking is an international parking provider with a number of parking locations over Europe. On each of these locations, we've built them a minimum of three embedded devices; entry, exit, and a payment terminal.

Using those terminals (with an internet connection, touch screen, license plate recognition, camera feeds, and customer care intercom link) customers can easily drive in, out and pay for their parking.

Quick Parking is an international parking provider, with large personnel and vehicle operations on each of 20+ locations.

To better manage the resources (both human and vehicular) needed for each shift/day/location, we've built them a special tool to manage the ideal and most cost-effective scheduling.

Weerman was one of the five largest flower companies at the Royal Flora Holland flower auction marketplace at Aalsmeer.

For Weerman, we built a platform that was able to integrate with Floral Holland's EasyFlor ERP API and provide data for a range of owned internal and white-label solutions.

Our solutions included a Debtor Registration API, white-label administration, Laravel shop options, among others.

Weerman was one of the five largest flower companies at the Royal Flora Holland flower auction marketplace at Aalsmeer.

We built a Magento web shop for them that could handle tens of thousands of articles added to the system daily.

Intertekstil Stanić is Croatia's leading textile company (import, manufacture, wholesale, and retail).

To support their growing needs and logistics complexity, I managed (as product manager) a complete overhaul of their warehousing workflows while simultaneously digitalizing it.

Quick Parking is an international airport parking provider. To support their business, rapid growth, and growing operational demands, we’ve built them a tailored, scalable, and highly available booking and business management platform. It is complete with public and private API.

Thanks to our software, they were able to support new business ventures and integrate new partners.

I acted as the program manager, agile coach, and product owner on this project. I defined the product vision, immediate and future development plans, and communicated them to all stakeholders. I continue to ensure the team is growing and that processes and flow are creating solid, long-term performance.