Yevgeniy Pinchuk, Project Manager in Coeur d'Alene, ID, United States
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Yevgeniy Pinchuk

Verified Expert  in Project Management

Bio

Yevgeniy is a knowledgeable, seasoned, and solutions-driven scrum master with a solid record of creating unique solutions and managing complex projects. He's experienced with completing marketing, sales, product, and special projects on-time and above expectations. Yevgeniy has a proven track record of rapid onboarding, customer excellence, on-time project completion, technical mastery, and dynamic problem-solving. He's also fluent in English and Russian and conversant in Spanish.

Project Highlights

API Integration
Added an API functionality to a SaaS platform for vendor integration.
Chinese Localization of a SaaS Product
Created the proof of concept for an update to the Chinese localization and Gaode Maps API.

Expertise

  • Agile Coaching
  • Agile Leadership
  • Cross-functional Team Leadership
  • Jira
  • Jira Administration
  • Release Management
  • Scrum Master
  • Structure

Work Experience

Senior Scrum Master

2021 - PRESENT
Unanet
  • Joined the team as a scrum master and quickly rose to fill the roles of Agile coach and release manager.
  • Set up cross-team refinement processes. Worked with the teams to define a RACI matrix and document the process, roles, and responsibilities in Confluence.
  • Coached new product owners on their roles and responsibilities and provided ongoing mentorship to product and engineering teams.
  • Improved the quarterly forecasting approach with Jira Structures to identify potential issues and notify stakeholders with plenty of time to pivot.
  • Aligned the organization, department, and four Scrum teams to improve collaboration, shorten cycle time, and increase employee NPS.
  • Worked with offshore quality engineering teams to define the triage process, establish an automation roadmap, and improve sprint QA testing and collaboration.
  • Consulted with DevOps, CloudOps, and SysOps teams on the best way to implement Agile practices to align with the scrum schedule of the product teams.

Certified Scrum Master

2021 - 2021
Toptal Client
  • Coached clients and organizations on the best applications of Agile in order to maximize value. Filled in the roles of scrum master, Agile project manager, and product owner until the client(s) could master the role.
  • Guided large and small teams and organizations towards optimal applications of Agile methodologies such as Scrum, Kanban, paired programming, and so on to maximize the value delivered to the client.
  • Integrated Atlassian-based tools (Trello, Jira, and Confluence) for workflow management and issue tracking throughout the company.

Senior Solutions Engineer

2020 - 2020
Industrial Scientific
  • Participated in all Scrum activities for multiple teams and collaborated with the product owners and development teams on product strategies, project priorities, and customer experience.
  • Served as a scrum master for special projects, including China product localization, SaaS product framework update, GDPR compliance, and hardware firmware update.
  • Collaborated with product ownership and management, and technical stakeholders to clarify the schedule, status, and scope of each project.
  • Worked with product owners to continually refine and evolve Scrum processes for improved quality, velocity, and predictability of software and hardware product deliveries.

Application Engineer

2018 - 2020
SAFER Systems
  • Joined as an additional QA resource and quickly became the subject matter expert supporting sales, marketing, support, and development teams. Served as an escalation point for internal and external engineering teams.
  • Participated in all Scrum activities—assisting the product owner on refining project scope, removing any impediments, and managing communications to better guide development activities.
  • Served as a scrum master for special project teams, including legacy software transition, government product implementations, critical infrastructure firmware update(s), and more.

Marketing Manager

2016 - 2018
SAFER Systems
  • Established a multi-channel lead generation program with a 300% ROI.
  • Implemented Scrum methodologies with content generation, branding, Salesforce, and website development teams.
  • Implemented and integrated Pardot (a marketing automation platform) with Salesforce.
  • Managed Salesforce merger and data integrity process as a business analyst.
  • Assisted sales, marketing, and executive leadership with Salesforce CPQ implementation.
  • Integrated the Pardot marketing platform with the company's Salesforce instance and configured marketing and sales campaigns.

Marketing Data Analyst

2016 - 2016
InMotion Hosting
  • Identified key metrics, data sources, and potential sources of error while delivering quality market research and analysis.
  • Established a SMART metrics-tracking product, channel, and affiliate performance in real time.
  • Collaborated with product marketing teams, effectively pivoted product offerings, and adjusted value propositions as needed.

Math and Science Instructor

2012 - 2016
Oaks Christian Schools
  • Taught biology, chemistry, physics, and math (through calculus I). Developed subject-matter mastery in pupils working in individual and group settings.
  • Designed and developed an in-house standardized test prep program.
  • Mentored pupils to manage and prioritize tasks to better balance the workload.

Post-closing Analyst

2005 - 2008
Countrywide Home Loans
  • Worked with multiple secondary market buyers and sellers of real estate loans and loan servicing rights on resolving any current issues on loans sold or purchased by Countrywide Home Loans.
  • Collaborated with a variety of internal departments resolving all issues arising after loan purchase.
  • Initiated, when necessary, the buy/sell back process of loans and loan servicing rights.

Collateral Analyst (Contractor)

2005 - 2007
Countrywide Home Loans
  • Reviewed and analyzed new loans being considered for purchase by Countrywide Home Loans in the secondary mortgage market.
  • Identified and flagged issues not conforming to legal or Countrywide Home Loans policies.
  • Entered and reviewed loan information with other purchasing departments.

Project History

API Integration

Added an API functionality to a SaaS platform for vendor integration.

I coordinated with mutual customers and three development teams to integrate new real-time gas detection equipment through a newly built API integration with a SaaS safety platform. This was a robust project, requiring firmware updates from the vendor for their GPS and radio modules and the coordination between the two software teams to integrate the data flow successfully.

I was involved in the whole project lifecycle, from supporting product owners and managers with flushing out the project scope to coordinating and managing the scrum of scrums between the three technical teams and finally testing and documenting the final result. The project was a proof of concept that was later used to justify my software company's acquisition by the hardware vendor.

Chinese Localization of a SaaS Product

Created the proof of concept for an update to the Chinese localization and Gaode Maps API.

I worked with product ownership and management to create a user story map for updating the Chinese localization and Gaode Maps API of an industrial safety SaaS product. I introduced a new way of focusing on user levels and application layers, which allowed us to provide a proof of concept to the customer in less than a month.

I coordinated with multiple product teams on simultaneous approaches for the proof of concept. Our goal was to provide our SaaS product with a completely new map API (Gaode Maps instead of Google Maps.) I mainly worked with the framework update team, which focused on migrating the product from GWT to React as the main means of providing a customer with the proof of concept.

The customer accepted the proof of concept as well as the scheduled timeline for product delivery. This resulted in the company being able to expand into the Chinese market a year ahead of schedule.

Education

2014 - 2017

Bachelor of Science Degree in Organizational Psychology with Emphasis on Natural Sciences

Pennsylvania State University - State College, PA, United States

Certifications

DECEMBER 2021 - PRESENT

Certified SAFe 5 Advanced Scrum Master

Scaled Agile

JANUARY 2021 - JANUARY 2023

Certified Scrum Master

Scrum Alliance

Skills

Tools

Trello, Jira, Balsamiq Mockups, Salesforce, Pardot, Excel 2016, Miro, Skype, Skype for Business, HubSpot, Google Analytics, Adobe Creative Suite, Visio, Slack, Postman, Confluence

Paradigms

Scrum, Agile Leadership, Agile, Kanban, Agile Project Management, Agile Product Management

Industry Expertise

Digital Media, Real Estate

Platforms

Amazon Web Services (AWS), Monday.com

Other

Teams, Analysis, Story Mapping, Estimations, Project Lifecycle, Microsoft Teams, Customer Support, Training, Data Entry, Sales Support, Microsoft 365, Personas, Training & Training Content Development, Scrum Master, Cross-functional Team Leadership, Structure, Software Release Management, Metrics, Jira Administration, Salesforce CPQ, Analytics, Google SEO, Data Analytics, Competitive Intelligence, A/B Testing, Website Testing, Backlinks, Expense Management, Data Analysis, Offshore Development, Offshore Team Management, Voice of the Customer (VoC), Content Marketing, Executive Presentations, Customer Insights, Product Research, Agile Coaching, Scaled Agile Framework (SAFe), Statistical Analysis, MySQL, Affiliate Marketing, Loans & Lending, Mortgage Compliance, Scrumban, Focus Groups, Firmware, REST APIs, Cross-functional Collaboration, Microsoft, Release Management, Forecasting, Scrum Coaching, Agile DevOps

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