Zeeshan Malik

NobleHour is the cloud-based platform that connects people with opportunities, tracks projects and volunteer hours, and generates comprehensive and robust impact reports. It provides businesses, nonprofits, schools, and higher education institutions an easy online platform to find, manage volunteers, track hours, and measure their community impact.

As a scrum master, I managed the execution and delivery of the product. I also managed a cross-functional and remotely distributed team of eight people, including software engineers, designers, QA, and DevOps.

Collaboratory is a unique software that helps higher education understand the landscape of their engagement—the who, what, where, when, and why of activities designed with and for their community. Engagement and service are often driven by the individualized efforts of passionate faculty and staff from across the institution. Collaboratory helps capture these seemingly isolated activities and organize them into a framework for reporting, storytelling, and community-level change.

As a scrum master, I managed and delivered the product while managing scrum ceremonies. Additionally, I led a cross-functional and remotely distributed team of eight people, including software engineers, designers, QA, and DevOps.

KUDO is a powerful multilingual cloud-based collaboration platform that enables web meetings and live conferences with real-time multilateral language interpretation. It streams real-time human-powered simultaneous interpretation to live sessions.

My job was to manage software delivery and scrum teams, which were remotely distributed and consisted of 22 people, including software engineers, designers, QA, and DevOps.

CureMD is a leading provider of innovative health information systems and services that transform the administrative and clinical operations of healthcare organizations of all sizes.
I worked as a senior software engineer to design and develop cloud-based healthcare software systems, primarily in Microsoft .NET framework. I created and integrated different healthcare system components, including patient records, scheduling, billing, patient portal, and mobile care. Additionally, I worked on improving the performance and security of the system.

EzCouponSearch.com was founded in 2004 with a clear vision of providing every available online coupon to the entire shopping community. It is a featured coupon store offering thousands of discount coupons, strengthening the real shopping power.

As a senior team lead, I managed to design, plan, and develop multiple eCommerce web applications and a solid back-end ETL platform that extracts incoming data feeds of products on sale and related discounts from thousands of merchants and then extracts, transforms, and loads the relevant information into multiple affiliate websites for sale.

FORMULATRIX is US-based organization that provides protein crystallization and laboratory automation solutions, including the next generation of liquid handlers using microfluidic technology. They supply software and robotic automation solutions to leading pharmaceutical companies and academic research institutions around the world.

I worked as a software team lead to pilot the design, development, and integration of multiple software components and features. During my stay and constant efforts around software improvement, the company's sales and annual revenue grew manyfold. I also designed and developed a data analytics tool using data mining techniques on a 100+ GB database, which helped the users and increased data accuracy by 35%.

Service Sales Corporation is a major player in Pakistan's footwear retail and wholesale industry, with 3,500+ stores all over the country.

I worked as a senior technical project manager in order to manage and deliver multiple digital programs and projects, including the implementation and customization of Oracle systems and their integration with other supply chain and inventory systems.

u-blox is a Swiss company that creates wireless semiconductors and modules for consumer, automotive and industrial markets. They deal in highly integrated solutions for IOT, microelectronics, wireless communications and positioning.

I worked as a Senior Program Manager to manage cellar wireless communication product development and integration programs aligned with business portfolio strategy. Successfully directed and managed multi-million-dollar 5G LTE software development and integration programs and projects aligned with business portfolio strategy and product line. Led teams through design, architecture, implementation, and delivery.

I supported and guided team members, especially with respect to managing, refining, and improving product quality, change requests, customer expectations, coding guidelines, and standards. I collaborated with vendors, clients, and internal teams, ensuring issue resolution.

As a scrum master, I managed the execution and delivery of the B2B/B2C eCommerce application developed in React and SAP Hybris headless eCommerce.

I managed to run multiple sprints where many different new features were developed and rolled out.

Also, I provided leadership and overall management to cross-functional global product, project management, and engineering teams.

I designed and implemented a customized Jira tool and its integration with Swarm, Jenkins, Perforce, TestRail, and internal systems. I implemented complex workflows, reporting tools, and plugins in Jira, including EazyBI, Big Picture, Portfolio for Jira, and ScriptRunner.

Spearheaded the ideation, development, and successful launch of the eCommerce marketplace. In the initial six months, we attracted 1,000+ verified suppliers and 500+ retailers, exceeding our initial user acquisition targets by 25%.

I led a cross-functional team to redesign the marketplace platform, improving navigation and search functionality. This initiative resulted in a 30% decrease in customer churn rate and a 25% increase in average session duration. I also streamlined the supplier onboarding process, reducing onboarding time by 40% and increasing the number of active suppliers on the platform by 35%. I implemented an analytics dashboard for real-time monitoring of marketplace dynamics, helping identify trends, forecast demand, and make informed product decisions.

I also developed and executed a successful market entry strategy, resulting in a 50% increase in user base and a 60% increase in international sales within the 1st year. I oversaw the development of an AI-powered inventory management tool for suppliers and wholesalers, reducing stockouts by 25% and overstock by 30%. I negotiated and launched joint promotional campaigns with key suppliers, increasing average order value by 20% and boosting supplier satisfaction.

Designed the portal to facilitate property transactions, allowing property owners to list properties for sale or rent. I also implemented features for customers to search, browse, and book properties for rent directly through the platform.

Additionally, I enabled property purchases through the portal, providing buyers with a seamless transaction experience. I integrated an alert system so customers could receive notifications about price drops and exclusive discount offers. I leveraged AI technology to enhance property listings with detailed descriptions, images, and virtual tours.

I managed the project from inception to completion, ensuring timely delivery and meeting client requirements. I collaborated with cross-functional teams, including developers, designers, and stakeholders, to drive project success.
I utilized market research and user feedback to continuously improve the platform and enhance user experience. I also demonstrated strong leadership and project management skills throughout the project lifecycle.