Zi Jian C., Project Manager in Singapore, Singapore
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Zi Jian C.

Verified Expert  in Project Management

Project Manager

Singapore, Singapore

Toptal member since February 4, 2025

Expertise
Virtual Project ManagementAgile Project Management
Bio

Zi is an accomplished supply chain and strategic planning manager with a robust background in managing complex projects. He has consistently improved operational efficiencies across high-profile global companies, including VF Corporation, Apple, and ExxonMobil. Zi is an expert in leading diverse teams to develop and implement cutting-edge technology solutions, optimize material supply chains, and enhance business processes.

Project Highlights

Apple's Expansion in Malaysia
Led the regional operations team to expand Malaysia's Apple Store offerings, both online and retail.
Gulf Coast Growth Ventures for ExxonMobil
Led the global sales and operations planning (S&OP) IT team for the Gulf Coast growth ventures project.
APAC System Readiness for Apple's Product Launch
Acted as a system readiness program manager for Apple's product launch in APAC in the fall of 2023.

Expertise

  • Agile
  • Business Process Optimization
  • KNIME
  • Project Management
  • Python
  • SAP Advanced Planner & Optimizer (APO)
  • SAP Sales and Distribution (SAP SD)
  • Supply Chain

Work Experience

Business System and Process Manager

2023 - 2024
Apple
  • Engaged in business process re-engineering and supply chain management to improve operational efficiencies across all Apple product lines.
  • Managed cross-functional and organizational teams to define, build, and roll out innovative technology and business process solutions, enhancing customer satisfaction and driving revenue growth.
  • Led critical management situations, coordinating support teams to address impact and resolve issues with effective corrective measures in collaboration with IT and business units.

Supply Demand Execution Specialist and Planner

2021 - 2023
Apple
  • Managed the sales and distribution planning/execution of Apple products from manufacturing sites and distribution centers to customers across the APAC region.
  • Proactively collaborated with external and internal teams to ensure operational excellence and maintain on-track distribution performance.
  • Orchestrated planning, execution, and reporting for multiple new product introductions and other peak events, ensuring effective management and coordination.

Supply Chain Planning Systems Analyst

2019 - 2021
ExxonMobil
  • Served as a techno-functional consultant within the global sales and operations planning (S&OP) IT team, applying specialized knowledge of various S&OP processes such as supply/demand, SNP, MRP, production planning, and IBP.
  • Led the IT team for the Gulf Coast growth ventures project, managing the end-to-end implementation of SAP Advanced Planner & Optimizer (APO) and customized SAP solutions to streamline supply chain management.
  • Managed multiple Agile projects, fostering collaboration and effective communication among stakeholders, including supply chain managers, planners, process advisors, and software developers.

Project History

Apple's Expansion in Malaysia

Led the regional operations team to expand Malaysia's Apple Store offerings, both online and retail.

I led and managed the APAC regional operations team during Apple's expansion in Malaysia, overseeing the migration to a new business entity, the launch of a new Apple online store, and the opening of the company's first retail store in the country. This expansion project introduced enhanced customer service and payment offerings.

Gulf Coast Growth Ventures for ExxonMobil

Led the global sales and operations planning (S&OP) IT team for the Gulf Coast growth ventures project.

I led the global S&OP IT team for the Gulf Coast growth ventures project, managing the end-to-end implementation of SAP Advanced Planner & Optimizer (APO) and customized SAP solutions to optimize supply chain management. I leveraged Agile methodologies to manage multiple project streams, fostering stakeholder collaboration and communication.

APAC System Readiness for Apple's Product Launch

Acted as a system readiness program manager for Apple's product launch in APAC in the fall of 2023.

This project involved leading during critical management situations, coordinating support teams to address impact, and implementing corrective measures in collaboration with IT and business units. I was the single point of contact for high-priority issues, ensuring clear, timely communication with senior management, business units, and support teams to resolve issues effectively.

Education

2015 - 2019

Bachelor's Degree in Engineering

National University of Singapore - Singapore

Skills

Tools

Slack, SAP Advanced Planner & Optimizer (APO), KNIME, Microsoft Excel

Paradigms

Agile, Change Management, Business Continuity Planning (BCP)

Other

Project Management, SAP Sales and Distribution (SAP SD), Supply Chain, Business Process Optimization, Python, Operational Efficiency Improvement, Operational Excellence, Data Analytics, Business Process Modeling, Sales & Operations Planning (S&OP), Program Management, Learning, Engineering

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