Verified Expert in Engineering
Abdelhakim is a certified system and application architect with over seven years of expertise in Salesforce. With a developer background, he can bring value and build secure and scalable solutions. Abdelhakim is an architect, a developer, and an administrator. He creates E2E solutions, from business requirement analysis to production deployment. Abdelhakim is a Salesforce developer group founder and leader, event speaker (London's Calling Salesforce), and event organizer (North Africa Dreamin).
Slack, Visual Studio, GitHub
The most amazing...
...project I've built is a Salesforce ISV app that integrates WhatsApp and MSN to the account and case page where agents can receive and send messages.
- Helped customers build their projects by producing solution designs according to the business' requirements.
- Managed projects using Jira as user stories and bug tracking, as well as Bitbucket as a version control system.
- Produced over 200 solution designs and helped the development team create the end product.
- Developed a messaging, clienteling, and customer engagement application.
- Managed a project using Jira and Github and tracked bugs and user stories progression.
- Supervised that all apps were listed in the Salesforce app exchange and used by the company's most important customers.
- Developed a clienteling app used in the stores for sales agents to provide a VIP experience to customers.
- Used Jira and Bitbucket to manage the project and track bugs and user stories progression.
- Increased sales in one week by 5% and received more than 15,000 communication exchanges between agents and customers.
- Developed multiple hotel websites. All websites were in multiple languages and currencies.
- Used custom build tools to manage the project and to track bugs.
- Supervised that the websites allowed to share their availabilities and get reservations.
AskAmy Messaging Platformhttps://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EtEIpUAN
Built natively on Salesforce with seamless integration. AskAmy integrates WhatsApp and Messenger on the case and account record view page, allowing the agent to interact with the customer without leaving the platform.
Visualforce, Lightning Components
Salesforce API, Node.js, Salesforce REST API, Salesforce SOAP API
Salesforce DX, Visualforce Pages, Visual Studio, GitHub, Salesforce Sales Cloud, Slack
Salesforce SOQL/SOSL, Salesforce, Joomla 3, Magento
Salesforce Apex, Salesforce.com Developer Certification, Salesforce.com Data Loader, Salesforce.com Administration, Salesforce Platform Developer I Certification, Aura, Salesforce Lightning, Customer Relationship Management (CRM), Salesforce Service Cloud, Salesforce Community, Salesforce Certified Platform App Builder, Single Sign-on (SSO), Authorization, Authentication, System Architecture Design, Lightning Web Components (LWC), Copado, Copado CI/CD
Agile, Application Architecture, DevOps
Master Data Management (MDM), Database Security
Engineer's Degree in Computer Science
Moroccan School of Engineering Sciences - Casablanca, Morocco
Copado Fundamentals 2
Copado Fundamentals 1
Salesforce Certified System Architect
Salesforce Certified Identity and Access Management Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce Certified Application Architect
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Administrator
Salesforce Certified Platform Developer
Salesforce Certified Platform App Builder
Salesforce Certified Data Architecture and Management Designer