Abdelhakim Mouttaqui
Verified Expert in Engineering
Salesforce Developer
Abdelhakim is a certified system and application architect with over seven years of expertise in Salesforce. With a developer background, he can bring value and build secure and scalable solutions. Abdelhakim is an architect, a developer, and an administrator. He creates E2E solutions, from business requirement analysis to production deployment. Abdelhakim is a Salesforce developer group founder and leader, event speaker (London's Calling Salesforce), and event organizer (North Africa Dreamin).
Portfolio
Experience
Availability
Preferred Environment
Slack, Visual Studio, GitHub
The most amazing...
...project I've built is a Salesforce ISV app that integrates WhatsApp and MSN to the account and case page where agents can receive and send messages.
Work Experience
Technical Architect
Capgemini
- Helped customers build their projects by producing solution designs according to the business' requirements.
- Managed projects using Jira as user stories and bug tracking, as well as Bitbucket as a version control system.
- Produced over 200 solution designs and helped the development team create the end product.
Technical Architect
Vaneigens
- Developed a messaging, clienteling, and customer engagement application.
- Managed a project using Jira and Github and tracked bugs and user stories progression.
- Supervised that all apps were listed in the Salesforce app exchange and used by the company's most important customers.
Salesforce Developer
Suitsupply
- Developed a clienteling app used in the stores for sales agents to provide a VIP experience to customers.
- Used Jira and Bitbucket to manage the project and track bugs and user stories progression.
- Increased sales in one week by 5% and received more than 15,000 communication exchanges between agents and customers.
IT Manager
Siway
- Developed multiple hotel websites. All websites were in multiple languages and currencies.
- Used custom build tools to manage the project and to track bugs.
- Supervised that the websites allowed to share their availabilities and get reservations.
Experience
AskAmy Messaging Platform
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EtEIpUANBuilt natively on Salesforce with seamless integration. AskAmy integrates WhatsApp and Messenger on the case and account record view page, allowing the agent to interact with the customer without leaving the platform.
Skills
Frameworks
Visualforce, Lightning Components
Libraries/APIs
Salesforce API, REST APIs, Node.js, Salesforce REST API, Salesforce SOAP API
Tools
Salesforce DX, Visualforce Pages, Visual Studio, GitHub, Salesforce Sales Cloud, Slack
Platforms
Salesforce SOQL/SOSL, Salesforce, Joomla 3, Magento, Copado
Other
Salesforce Apex, Salesforce.com Developer Certification, Salesforce.com Data Loader, Salesforce.com Administration, Salesforce Platform Developer I Certification, Aura, Salesforce Lightning, Customer Relationship Management (CRM), APIs, Certified Salesforce Administrator, Salesforce Service Cloud, Salesforce Community, Architecture, Salesforce Certified Platform App Builder, Single Sign-on (SSO), Authorization, Authentication, System Architecture Design, Lightning Web Components (LWC), Copado CI/CD
Languages
SQL, Java, PHP, HTML, CSS, JavaScript
Paradigms
Agile, Application Architecture, DevOps
Storage
Master Data Management (MDM), Database Security
Education
Engineer's Degree in Computer Science
Moroccan School of Engineering Sciences - Casablanca, Morocco
Certifications
Copado Fundamentals 2
Copado Academy
Copado Fundamentals 1
Copado Academy
Salesforce Certified System Architect
Salesforce.com
Salesforce Certified Identity and Access Management Designer
Salesforce.com
Salesforce Certified Integration Architecture Designer
Salesforce.com
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce.com
Salesforce Certified Application Architect
Salesforce.com
Salesforce Certified Sharing and Visibility Designer
Salesforce.com
Salesforce Certified Administrator
Salesforce.com
Salesforce Certified Platform Developer
Salesforce.com
Salesforce Certified Platform App Builder
Salesforce.com
Salesforce Certified Data Architecture and Management Designer
Salesforce.com
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