Abdelhakim Mouttaqui, Developer in Zoetermeer, Netherlands
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Abdelhakim Mouttaqui

Verified Expert  in Engineering

Bio

Abdelhakim is a certified system and application architect with over seven years of expertise in Salesforce. With a developer background, he can bring value and build secure and scalable solutions. Abdelhakim is an architect, a developer, and an administrator. He creates E2E solutions, from business requirement analysis to production deployment. Abdelhakim is a Salesforce developer group founder and leader, event speaker (London's Calling Salesforce), and event organizer (North Africa Dreamin).

Portfolio

Capgemini
Salesforce DX, Salesforce Apex, Salesforce API, Salesforce Service Cloud...
Vaneigens
Salesforce DX, Salesforce Apex, Salesforce API...
Suitsupply
Salesforce Apex, Salesforce Sales Cloud, Salesforce Service Cloud...

Experience

  • Salesforce.com Data Loader - 7 years
  • Salesforce.com Developer Certification - 7 years
  • Salesforce API - 7 years
  • Salesforce Apex - 7 years
  • Salesforce.com Administration - 7 years
  • Salesforce Community - 5 years
  • Salesforce Service Cloud - 5 years
  • Salesforce DX - 3 years

Availability

Part-time

Preferred Environment

Slack, Visual Studio, GitHub

The most amazing...

...project I've built is a Salesforce ISV app that integrates WhatsApp and MSN to the account and case page where agents can receive and send messages.

Work Experience

Technical Architect

2021 - PRESENT
Capgemini
  • Helped customers build their projects by producing solution designs according to the business' requirements.
  • Managed projects using Jira as user stories and bug tracking, as well as Bitbucket as a version control system.
  • Produced over 200 solution designs and helped the development team create the end product.
Technologies: Salesforce DX, Salesforce Apex, Salesforce API, Salesforce Service Cloud, Salesforce Community, Customer Relationship Management (CRM), Architecture

Technical Architect

2019 - 2021
Vaneigens
  • Developed a messaging, clienteling, and customer engagement application.
  • Managed a project using Jira and Github and tracked bugs and user stories progression.
  • Supervised that all apps were listed in the Salesforce app exchange and used by the company's most important customers.
Technologies: Salesforce DX, Salesforce Apex, Salesforce API, Customer Relationship Management (CRM)

Salesforce Developer

2016 - 2019
Suitsupply
  • Developed a clienteling app used in the stores for sales agents to provide a VIP experience to customers.
  • Used Jira and Bitbucket to manage the project and track bugs and user stories progression.
  • Increased sales in one week by 5% and received more than 15,000 communication exchanges between agents and customers.
Technologies: Salesforce Apex, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce DX, Customer Relationship Management (CRM)

IT Manager

2008 - 2016
Siway
  • Developed multiple hotel websites. All websites were in multiple languages and currencies.
  • Used custom build tools to manage the project and to track bugs.
  • Supervised that the websites allowed to share their availabilities and get reservations.
Technologies: Java, PHP, HTML, CSS, JavaScript, Joomla 3, Magento

AskAmy Messaging Platform

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EtEIpUAN
AskAmy is a highly versatile interaction platform that enables real-time conversations with all the conversation's history on one screen.

Built natively on Salesforce with seamless integration. AskAmy integrates WhatsApp and Messenger on the case and account record view page, allowing the agent to interact with the customer without leaving the platform.
2001 - 2005

Engineer's Degree in Computer Science

Moroccan School of Engineering Sciences - Casablanca, Morocco

NOVEMBER 2021 - PRESENT

Copado Fundamentals 2

Copado Academy

NOVEMBER 2021 - PRESENT

Copado Fundamentals 1

Copado Academy

MAY 2020 - PRESENT

Salesforce Certified System Architect

Salesforce.com

MAY 2020 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce.com

APRIL 2020 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce.com

MARCH 2020 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce.com

MAY 2019 - PRESENT

Salesforce Certified Application Architect

Salesforce.com

MAY 2019 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce.com

MAY 2019 - PRESENT

Salesforce Certified Administrator

Salesforce.com

FEBRUARY 2019 - PRESENT

Salesforce Certified Platform Developer

Salesforce.com

APRIL 2018 - PRESENT

Salesforce Certified Platform App Builder

Salesforce.com

MARCH 2018 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce.com

Libraries/APIs

Salesforce API, REST APIs, Node.js, Salesforce REST API, Salesforce SOAP API

Tools

Salesforce DX, Visualforce Pages, Visual Studio, GitHub, Salesforce Sales Cloud, Slack

Frameworks

Visualforce, Lightning Components

Platforms

Salesforce SOQL/SOSL, Salesforce, Joomla 3, Magento, Copado

Languages

SQL, Java, PHP, HTML, CSS, JavaScript

Paradigms

Agile, Application Architecture, DevOps

Storage

Master Data Management (MDM), Database Security

Other

Salesforce Apex, Salesforce.com Developer Certification, Salesforce.com Data Loader, Salesforce.com Administration, Salesforce Platform Developer I Certification, Aura, Salesforce Lightning, Customer Relationship Management (CRM), APIs, Certified Salesforce Administrator, Salesforce Service Cloud, Salesforce Community, Architecture, Salesforce Certified Platform App Builder, Single Sign-on (SSO), Authorization, Authentication, System Architecture Design, Lightning Web Components (LWC)

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