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Abhijeet Tiwari, Apex Developer in Pune, Maharashtra, India
Abhijeet Tiwari

Apex Developer in Pune, Maharashtra, India

Member since December 29, 2016
Abhijeet has several years of extensive experience in Salesforce—consulting with clients to understand their business needs and suggesting the best to extract the max out of the Salesforce CRM. He is a Salesforce certified developer, administrator, and consultant who's delivered multiple implementations in sales, services, marketing, Pardot, and app cloud. He is also an expert in Apex, Visualforce, Lightning implementation and integration.
Abhijeet is now available for hire

Portfolio

Experience

  • Salesforce Programming, 5 years
  • Apex, 5 years
  • Salesforce.com Sales Cloud Certification, 5 years
  • Salesforce, 5 years
  • JavaScript, 4 years
  • Salesforce 1, 3 years
  • jQuery, 3 years
Pune, Maharashtra, India

Availability

Part-time

Preferred Environment

Eclipse

The most amazing...

...thing I've done were multiple implementations in Visualforce, batch classes, communities, and integrations.

Employment

  • Consultant

    2016 - 2018
    Wipro Technologies
    • Created a custom console in Salesforce Service Cloud.
    • Implemented custom sales processes to map business needs.
    • Used REST to fetch data from external systems and make changes in Salesforce accordingly.
    • Worked with clients in the energy vertical and set up their CPQ module to extract the best out of quotes they create and then send it to clients.
    • Created a reusable Visualforce component to be used for sending work orders to stakeholders across different objects.
    Technologies: Salesforce, jQuery, HTML, CSS, JavaScript, REST, JSON, HTML5
  • Salesforce Customization

    2017 - 2017
    AiCure (via Toptal)
    • Created custom buttons to create a custom clone functionality.
    • Configured Drawloop to generate documents and allow them to be downloaded or emailed.
    • Built reports and dashboards for the sales team for better insight.
    • Checked the Lightning feasibility of the Salesforce instance and then handled the migration from Salesforce Classic to the Lightning Experience.
    • Created custom solutions to store attachments with custom information about the document.
    Technologies: Salesforce
  • Software Engineer

    2015 - 2016
    Accenture Services Pvt. Ltd.
    • Implemented a knowledge article in a custom console of Service Cloud.
    • Developed Batch Apex to send emails to community users based on the record updates from iCloud.
    • Developed an import functionality to import data from LinkedIn to Salesforce.
    • Worked on an Open CTI to allow inbound and outbound calls to happen from within Salesforce.
    • Setup a custom lead assignment process to assign leads to the respective user based upon certain parameters.
    Technologies: Salesforce, jQuery, JavaScript
  • Senior Analyst

    2012 - 2015
    HCL Technologies
    • Migrated a client's current CRM to Salesforce.
    • Imported data into different objects using Data Loader.
    • Created triggers and Visualforce pages based on business needs.
    • Created and deployed managed packages to be used as a reusable component for migrating some new functionalities to a Salesforce instance.
    • Developed AppExchange apps to be published on AppExchange.
    Technologies: Salesforce, jQuery, JavaScript, HTML, CSS

Experience

  • Salesforce Lightning Component Development, Migration and Automations (Development)

    The customer had a Salesforce enterprise edition and was still using Classic. They needed an expert to help them migrate to Lightning Experience and create some fancy custom functionalities using Lightning framework plus reports, dashboards, and automation.

    Deliverables:
    1. Handled a successful migration from Classic to Lightning Experience.
    2. Created multiple Lightning components for their business needs like call reports, custom opportunity module for record create, edit, and view.
    3. Multiple reports, dashboards, and automation.

  • Salesforce Setup for an Online Assessment Company (Lightning Experience) (Development)

    The customer was using Vtiger CRM before and faced a number of challenges pertaining to their business:

    Challenges:
    1. The data quality was low.
    2. It was no tracking sales data properly.
    3. There was no overview of the company's performance.
    4. It was not integrated with their mailboxes.
    5. Automation was needed to help the sales team perform better.

    Deliverables:
    1. Set up the relevant data model in a sales cloud.
    2. Handled a data migration.
    3. Set up roles, profiles, permission sets, and enabled sharing.
    4. Automated multiple workflows using workflows, a process builder, and Apex.
    4. Created custom Lightning components for an enhanced view of the homepage to help the sales team focus on their priority items.
    5. Integrated marketing tools like Marketo and Active Campaigns with Salesforce.
    6. Developed a custom quoting functionality.
    7. Created multiple reports and dashboards.
    8. Integrated Gmail and Outlook with SFDC.

  • Salesforce CRM for a Tourism Company (Development)

    The customer had recently set up their travel company and wanted to have a single system to manage everything from travel details to finance, operations, and support.

    Deliverables:
    1. Implemented a proper data model relevant to their business.
    2. Set up relevant profiles, roles, hierarchy, and sharing rules.
    3. Created a public site to allow their customers to access trip details and modify them on the fly (using Lightning components).
    4. Developed multiple Lightning components to enhance a team's productivity by saving a number of clicks.
    5. Built multiple reports and dashboards.
    6. Integrated Gmail SSO with Salesforce.

  • Marketing Cloud and Pardot Consulting (Development)

    For this project, the client had both a Pardot and marketing cloud. He wanted an expert who could help with a number of deliverables.

    Tasks:
    1. Integrate all of the social media campaigns from Facebook, Google Ads, Linkedin, and more.
    2. Optimized data quality.
    3. Increase lead conversion.
    4. Provide analytics on how the campaigns were performing.

    Deliverables:
    1. Integrated all of the social media campaigns on both platforms.
    2. Segregated prospects/subscribers into different audience sections based on certain attributes for targeted marketing.
    3. Increased the lead conversion rate by using Journey Builder/Engagement studio to target prospects with different services/products.
    4. Set up analytics to show different parameters on how well the business is performing.

  • Import Functionality from LinkedIn to Salesforce (Other amazing things)

    An import functionality to import a file (from a local system) and then parse the data from it to be stored in a lead. If there are any errors while importing, the records need to be shown in a table (with pagination enabled) which should have inline editing enabled and then the records can be resubmitted. The records can be modified on any page of the table and once a user submits, only the modified records should be reevaluated.

  • Reusable Visualforce Component for Sending Work Order Emails (Other amazing things)

    Here I created a reusable Visualforce component to generate a work order based upon the data passed to it and use this in a Visualforce email template—hence rendering the template like the body of the email which you can then send to your customers.

Skills

  • Languages

    JavaScript, Apex, Java
  • Tools

    Salesforce Dataloader
  • Platforms

    SalesForce SOQL/SOSL, Salesforce 1, Salesforce
  • Other

    Salesforce Programming, Salesforce.com Service Cloud Certification, Salesforce.com Sales Cloud Certification
  • Libraries/APIs

    jQuery

Education

  • Bachelor of Technology in Computer Science
    2008 - 2012
    Gautam Buddha University - Greater Noida, India
Certifications
  • Salesforce Certified Platform Developer II
    JANUARY 2019 - PRESENT
    Salesforce
  • Salesforce Certified Sales Cloud Consultant
    APRIL 2018 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer I
    JANUARY 2017 - PRESENT
    Salesforce
  • Salesforce Certified Platform App Builder
    JANUARY 2017 - PRESENT
    Salesforce
  • Salesforce Certified Service Cloud Consultant
    NOVEMBER 2015 - PRESENT
    Salesforce
  • Salesforce Certified Administrator
    APRIL 2015 - PRESENT
    Salesforce
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