Adam Mackenzie
Verified Expert in Engineering
HRIS Consultant and Developer
Gig Harbor, WA, United States
Toptal member since October 30, 2024
Adam is a senior HRIS systems expert with 18 years of experience leading multistate and global implementations to drive strategic change. He works with C-suite executives to optimize system configurations, achieve compliance, and align with business vision and goals. Adam excels at leading cross-functional teams, managing system migrations, and providing high-level strategic recommendations that directly impact bottom-line improvements across industries and markets.
Portfolio
Experience
- Workforce Management (WFM) - 18 years
- Optimization - 18 years
- Payroll & Benefits - 18 years
- Communication - 18 years
- System Implementation - 18 years
- SOP Development - 18 years
- Excel 365 - 13 years
- Dayforce - 13 years
Availability
Preferred Environment
Dayforce, Excel 365, Windows, Microsoft, Smartsheet, iCIMS, UKG, ADP, Microsoft Teams, Outlook
The most amazing...
...project I've completed is a full-scale benefits open enrollment overhaul in five weeks, moving to tiered pricing and new carrier setups from scratch.
Work Experience
Dayforce Expert
New American Funding - Main
- Conducted system requirement discovery by conducting cross-functional stakeholder interviews, identifying critical inefficiencies, and outlining scalable solutions to enhance People & Culture, Commissions, Accounting, and Onboarding workflows.
- Mapped end-to-end onboarding workflows in Lucidchart, aligning team requirements and pain points to design a low-code, in-house solution vision that streamlined processes and improved operational efficiency.
- Provided Dayforce expertise for an executive stakeholder pitch deck, ensuring a compelling business case that secured buy-in for the Phase II rollout by demonstrating automation and data governance improvements.
Senior Manager of HRIS & Payroll
PCC Community Markets
- Served as a trusted advisor to the C-suite and board, guiding business development, strategic planning, the operations policy, and the payroll impact on EBITDA.
- Analyzed and predicted operational forecasts, providing insights such as removing time clock rounding—saving the company an estimated $500,000 annually at the time clock.
- Achieved 64% error-free payrolls by developing the payroll team, resulting in zero compliance audit findings over nine consecutive quarters.
- Led effective transformation efforts, including change management, process improvement, organization design, DEI goals, and career development.
- Aligned team priorities continuously and held team members accountable through personalized coaching to achieve their best performance, increase productivity, and grow skillsets.
Payroll & HRIS Implementation Consultant
Wise Consulting
- Led full lifecycle system implementations, from requirement gathering to go-live, ensuring seamless integration of new systems with existing infrastructure and delivering projects on time and within budget.
- Provided technical and business expertise on HR vendor selection and management to maximize HR technology ROI.
- Optimized performance and profitability by identifying and resolving bottlenecks, errors, and inefficiencies affecting the HR system's functionality and people experiences.
- Oversaw comprehensive auditing and QA processes, demonstrating meticulous attention to detail.
- Developed and maintained SOP documentation to streamline operations and drive continuous improvement through GAAP compliance.
Payroll Manager
Bartell Drugs
- Spearheaded the successful implementation of Ceridian Dayforce as the subject-matter expert (SME), overseeing all aspects of system migration—from configuration to user training—resulting in streamlined payroll processes and improved compliance.
- Played a key role as the SME in the implementation of Microsoft AX, contributing to the complete overhaul of the finance and operations ERP system.
- Led the payroll department, managing accurate payroll for over 1,500 union and non-union employees, ensuring compliance with state and federal regulations while delivering exceptional employee support for payroll inquiries and issue resolution.
- Enhanced efficiency by implementing Six Sigma process improvements, security controls, and standardized procedures.
- Provided effective leadership to a team of direct reports and managed ad hoc contractors.
Experience
Mid-sized Retail Pharmacy Chain End-to-end Dayforce Implementation
Within the first week, I successfully realigned the project with its original schedule by identifying and resolving key bottlenecks. I led parallel and user case testing for seamless payroll, benefits, and time-tracking functionality, ensuring accuracy for union and non-union regulations. By rigorously auditing system configurations, I prevented critical errors and improved payroll processing speed and accuracy.
The system went live without major issues, reducing payroll processing time by 30% and significantly improving compliance with labor laws and GAAP standards.
Education
Bachelor's Degree in Business Administration
Towson University - Baltimore, MD, USA
Skills
Tools
Microsoft Teams, Adobe, Smartsheet, Microsoft Dynamics AX, Lucidchart, Microsoft Project
Platforms
Dayforce, Microsoft, Windows, iCIMS, UKG, Salesforce
Paradigms
Management, Team Development, Testing, Six Sigma, Agile Project Management
Languages
SQL, HTML
Other
Excel 365, Communication, System Implementation, Optimization, SOP Development, Payroll & Benefits, Workforce Management (WFM), HRIS, Agile Leadership, Business Process Optimization, Business Ethics, Process Improvement, Integration, General Ledgers, Test Case Creation, Parallel Testing, Collaboration, GAAP, SOX Compliance, Vendor Selection, Use Cases, Process Optimization, Outlook, ADP, Financial Analysis, Tax Accounting, Strategic Planning, Budgeting, Budget Management, Forecasting, Union Negotiation, Learning Management Systems (LMS), Independent Business Reviews, SAP, Onboarding, Labor Law Compliance, Strategic Planning & Execution, System Requirements, Stakeholder Analysis
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