Ahmad Refaat Nassar, Developer in Cairo, Egypt
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Ahmad Refaat Nassar

Verified Expert  in Engineering

Microsoft Dynamics CRM 365 Developer

Cairo, Egypt

Toptal member since December 8, 2022

Bio

Ahmad is an astute Power Platform and Dynamics 365 consultant and software engineer with over seven years of experience in engineering enterprise applications. His expertise spans using the Microsoft technologies stack in various business verticals. Ahmad is skilled at communicating with stakeholders and aligning their needs with long-term resolutions to complex IT challenges. His troubleshooting skills allow continuous focus on identifying, isolating, and resolving technical issues.

Portfolio

ITWorx
Microsoft Power Automate, Dynamics CRM 365, Visual Studio...
ITWorx
Dynamics CRM 365, Microsoft Power Automate, Visual Studio...
Link Development
Visual Studio

Experience

  • Visual Studio - 12 years
  • SQL - 10 years
  • Microsoft Dynamics CRM - 9 years
  • Dynamics CRM 365 - 9 years
  • Dynamics CRM 2015 - 7 years
  • Microsoft Power Platform - 3 years
  • Microsoft Power Automate - 3 years
  • Microsoft Power Apps - 2 years

Availability

Part-time

Preferred Environment

Microsoft Power Platform, Microsoft Power Apps, Microsoft Power Automate, Microsoft Dynamics CRM

The most amazing...

...project I was part of is a CRM implementation for a government entity that became a role model, and the press praised the impact of the digital transformation.

Work Experience

Lead Software Engineer – Level 2

2021 - PRESENT
ITWorx
  • Delivered technical guidance and consultation with application teams, clients, and developers for technology domain environments.
  • Translated customer and system requirements into robust software design.
  • Designed and implemented users' stories into a functional solution.
  • Provided guidance and direction to new members in resolving highly complex technical problems.
Technologies: Microsoft Power Automate, Dynamics CRM 365, Visual Studio, Microsoft Power Platform

Lead Software Engineer

2019 - 2020
ITWorx
  • Worked with software development and testing team members to design and develop robust solutions that meet clients' functionality, scalability, and performance requirements.
  • Designed, developed, modified, and debugged systems.
  • Analyzed and developed technical solutions to meet business requirements.
Technologies: Dynamics CRM 365, Microsoft Power Automate, Visual Studio, Microsoft Power Platform

Senior Business Application Consultant

2015 - 2018
Link Development
  • Managed the requirements gathering and elicitation.
  • Participated in designing and implementing several systems for banking, real estate, and governmental services. Over 20,000 users used these systems.
  • Conducted demos, user-acceptance testing, training, and after-live support.
Technologies: Visual Studio

Senior Software Engineer

2011 - 2015
ITWorx
  • Developed several web applications for different business verticals.
  • Participated in the design, implementation, unit testing, and deployment of systems.
  • Assisted team leads and architects in implementing systems' physical and logical architecture.
Technologies: C#.NET, SQL, Dynamics CRM 365, Visual Studio

Experience

Abu Dhabi Digital Authority

A governmental platform to act as a unified entry point for various types of governmental self-services provided to both citizens and residents. It was one of the most successful digital transformation milestones in Abu Dhabi. The platform served over 500,000 external and internal users. It is based on Power Platform and Dynamics 365.

Education

2010 - 2011

Postgraduate Degree in Software Engineering, Information Technology

Information Technology Institute - Cairo, Egypt

2004 - 2009

Bachelor's Degree in Science

Misr International University - Cairo, Egypt

Certifications

NOVEMBER 2019 - PRESENT

Exam MB-210: Microsoft Dynamics 365 Sales Functional Consultant

Microsoft

NOVEMBER 2019 - PRESENT

Exam MB-200: Microsoft Power Platform + Dynamics 365 Core

Microsoft

JUNE 2019 - PRESENT

Exam MB2-715 Microsoft Dynamics 365 Customer Engagement Online Deployment

Microsoft

NOVEMBER 2017 - PRESENT

Exam MB2-700 Microsoft Dynamics CRM 2013 Applications

Microsoft

JUNE 2014 - PRESENT

Exam MB2-718 Microsoft Dynamics 365 for Customer Service

Microsoft

JUNE 2013 - PRESENT

Microsoft Dynamics CRM 2011 Customization and Configuration

Microsoft

Skills

Tools

Microsoft Dynamics CRM, Visual Studio, Microsoft Power Apps

Languages

C#.NET, SQL

Platforms

Microsoft Power Platform, Microsoft Power Automate

Other

Dynamics CRM 365, Dynamics CRM 2015, Design

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