Akkineni Yojana
Verified Expert in Engineering
Software Engineer and Developer
Hyderabad, Telangana, India
Toptal member since January 14, 2025
Yojana is a Salesforce Certified Administrator with over five years of experience in Salesforce's CRM. Skilled in administration, development, integration, community management, and Salesforce Lightning migrations, she has gained expertise in Salesforce Sales Cloud, Salesforce Service Cloud, and CPQ to streamline business operations and enhance user adoption. Yojana has successfully led transitions to Lightning, improving system performance, optimizing workflows, and boosting user engagement.
Portfolio
Experience
- Customer Relationship Management (CRM) - 5 years
- Salesforce - 5 years
- Agile - 5 years
- Data Management - 5 years
- IT Project Management - 5 years
- Automation - 3 years
- Business to Business (B2B) - 3 years
- HTML - 3 years
Availability
Preferred Environment
Windows, Salesforce, Microsoft Dynamics CRM
The most amazing...
...solution I've created is a Salesforce, Slack, and Gmail integration, which facilitated data exchange for over 150 users and increased team collaboration by 35%.
Work Experience
Salesforce Administrator
Guardsquare
- Debugged API errors in the Salesforce-Slack integration, enabling real-time sync for 150+ users, improving collaboration by 35%, and ensuring a seamless data flow between platforms without manual intervention.
- Fixed data import issues with validation rules, improving accuracy by 35% for 50,000+ records.
- Streamlined data processes to ensure reliable insights and reduced errors for stakeholders across departments.
- Resolved Lightning Flow execution delays by optimizing logic paths, cutting workflow time by 50%. This saved 10+ hours monthly on repetitive tasks and boosted efficiency for end-users handling automation.
- Corrected Salesforce Service Cloud portal UI bugs, enhancing case management for 200+ users. I improved layouts and streamlined workflows, ensuring a better user experience and operational alignment.
- Improved role hierarchy and access settings, ensuring compliance with privacy policies and safeguarding sensitive company data. I debugged misconfigured permissions, reducing unauthorized access by 25%.
Software Engineer
Webmatic Solutions
- Implemented the Web-to-lead functionality to streamline lead capture from the website, setting up auto-response email templates. This increased lead response times by 40% for over 500 monthly inbound leads.
- Managed the migration of over 100,000 records from legacy systems to Salesforce using Apex Data Loader, achieving a 95% data accuracy rate and ensuring a smooth data integration into the Salesforce platform.
- Designed and developed interactive dashboards and reports tailored to client needs, enabling actionable insights and improving data-driven decision-making by 30% across various departments.
- Optimized Salesforce Object Query Language (SOQL) and Salesforce Object Search Language (SOSL) queries to handle large datasets of over 50,000 records, ensuring efficient data processing without performance lag.
- Developed and deployed Salesforce Lightning components, web components, and controllers, achieving over 85% code coverage in Apex test classes and ensuring stable and high-performance production deployments.
- Created profiles and roles based on organizational hierarchy, implementing record-level and field-level security and configuring sharing settings, achieving a 100% compliance rate with data privacy policies.
Experience
Salesforce Oboarding and Offboarding Automation
The project aimed to automate the onboarding and offboarding task processes within Salesforce to enhance efficiency, improve compliance, and reduce administrative overhead. The company could
streamline employee transitions, ensure data security, and maintain regulatory compliance by implementing automated workflows and task management mechanisms. As a result, I developed a system within Salesforce to automate the onboarding and offboarding processes. This solution included creating tasks for the Salesforce administrator to efficiently manage user access and permissions.
Education
Bachelor's Degree in Chemical Engineering
MVGR College of Engineering - Vizianagaram, India
Certifications
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Administrator
Salesforce
Skills
Tools
Microsoft Dynamics CRM
Platforms
Salesforce, Windows
Languages
HTML
Paradigms
Agile, Automation
Other
Customer Relationship Management (CRM), IT Project Management, Integration, Data Management, Data Migration, Business to Business (B2B), Chemical Engineering, Analytics, Reporting, User Interface (UI), User Experience (UX)
How to Work with Toptal
Toptal matches you directly with global industry experts from our network in hours—not weeks or months.
Share your needs
Choose your talent
Start your risk-free talent trial
Top talent is in high demand.
Start hiring