Akshay Poddar, Developer in Pune, Maharashtra, India
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Akshay Poddar

Verified Expert  in Engineering

Salesforce Developer

Pune, Maharashtra, India

Toptal member since November 11, 2022

Bio

Akshay is a Certified Salesforce Developer with over six years of real-world development experience covering Salesforce implementations spanning AppExchange product development, service, nonprofit, community, Salesforce Einstein, and Force.com app cloud. He is an expert in design and development with Apex, VF, Aura, LWC, and integration patterns. Akshay has conceptualized, designed, developed, packaged, and submitted several AppExchange free-listing and paid products.

Portfolio

CloudEarly DWC LLP
Salesforce, Salesforce Experience Cloud, Salesforce Apex, Salesforce API...
Affinity Consulting
Legal Technology (Legaltech)
Extentia Information Technology
Salesforce AppExchange, APIs, Community Clouds, API Architecture...

Experience

  • Salesforce - 6 years
  • Lightning Components - 5 years
  • REST - 4 years
  • Salesforce Service Cloud - 4 years
  • Salesforce Community - 4 years
  • Salesforce AppExchange - 3 years
  • Web Components - 3 years
  • Jitterbit - 1 year

Availability

Part-time

Preferred Environment

Salesforce, Salesforce Community, Visual Studio Code (VS Code), Bitbucket, Windows, MacOS, Postman

The most amazing...

...project I've worked on is an AppExchange-published wealth management product integrated with portfolio management platforms.

Work Experience

Tech Lead

2023 - PRESENT
CloudEarly DWC LLP
  • Oversaw the data cloud implementation for the largest healthcare provider as a tech lead, aiming to uncover the statistical and analytical aspects of their data.
  • Set up an engagement cloud for the client.
  • Developed a custom solution on top of the OOTB features of the engagement cloud to provide an agent-first UI/UX experience for inbound and outbound patient communications, resulting in a massive increase in patient engagement and renewals.
Technologies: Salesforce, Salesforce Experience Cloud, Salesforce Apex, Salesforce API, Data Cloud, Govtech

Tech Lead

2022 - 2023
Affinity Consulting
  • Implemented Litify for Ellis Porter to streamline immigration case management and business workflows. Integrated with Quik for automated immigration form generation and embedded NetDocuments for document management within Salesforce.
  • Developed a highly configurable form generation utility to compile essential information based on context records, enhancing efficiency in immigration services.
  • Maintained the codebase and best practices across multiple development teams.
Technologies: Legal Technology (Legaltech)

Tech Lead

2019 - 2022
Extentia Information Technology
  • Designed, conceptualized, and developed AppExchange free-listed reusable components from scratch and published them on the AppExchang platform.
  • Collaborated with an onshore development team to understand their day-to-day development activities and the production problems they deal with.
  • Wrote, updated, and maintained a technical program, end-user documentation, and operational procedures.
  • Developed fixes for high-priority production issues and participated in a change control process to complete deployment.
  • Customized and configured Salesforce solutions. Also, I integrated different systems with Salesforce.
  • Participated in recruitment, training, and grooming resources to level up in the area of technology.
Technologies: Salesforce AppExchange, APIs, Community Clouds, API Architecture, User Interface (UI), Salesforce Lightning, Salesforce API, Litify, Salesforce REST API, Back-end, Visualforce, Force.com

Application Development Analyst

2018 - 2019
Accenture
  • Customized and configured Salesforce solutions. Also, I integrated different systems with Salesforce.
  • Developed Apex classes, Lightning components, Visual Force pages, and Apex triggers. Upskilled a team and helped them understand business requirement documents (BRD) and an integration process relating to different capabilities.
  • Provided maintenance to an application codebase by analyzing, debugging, diagnosing, and resolving defects and errors.
Technologies: Salesforce, API Integration, REST, Salesforce Service Cloud, Salesforce Cloud Flow, Git, Back-end, Visualforce, Force.com

Application Development Associate

2017 - 2018
Accenture
  • Participated in all phases of a project, from planning to project launch.
  • Created technical specification documents following business requirements.
  • Provided solutions by developing proposals and participating in research and development (R&D) activities as clients requested.
Technologies: Salesforce, Visual Studio Code (VS Code), JavaScript, Manual QA, API Testing, Salesforce Apex, Back-end, Visualforce, Force.com

Experience

Record Highlights Component | AppExchange Component Solution for a Large Media Partner

Conceptualized a Lightning component asset that can be utilized in LEX or community pages. A solution highlights a record's key fields using badges and icons to be visible at a glance. I released it on AppExchange under the name Record Highlights Component.

Also, I designed, developed, packaged, and submitted for AppExchange review, conducted security testing using Checkmarx, Zap, and Burp Suite, and maintained the AppExchange product release cycle.

Large Media Partner

A service and community cloud implementation for more than 3,000 community users. I migrated it from YourMembership to Salesforce. It also includes integration with third-party packages, automation, and the event management platform Humanitix.

I branded the community using OOTB styling features and components and built custom LWC to personalize the community following client needs.

Also, I implemented a photo gallery app functionality for community and internal users that integrates with the AWS S3 bucket and genericized community implementation to support prospective client demos. Finally, I used ExperienceBundle APIs to package the finalized solution for the distribution.

Community Portal for a Healthcare Digital | Healthcare Sector

A community portal for hospitals and doctors to gain knowledge and insight into products they use and raise cases simultaneously.

I gathered, developed, and analyzed business requirements for the portal's solution design. Also, I developed Salesforce features, such as single sign-on (SSO), canvas app integration, and Lightning components, to create a user-friendly portal. The following objects were used with a fully customized user interface:

• Accounts
• Contacts
• Cases
• Knowledge
• Collaboration groups
• Ideas
• Feed items
• Automated case deflection that allows fast processing for thousands of articles by showing relevant and dynamic knowledge articles to the user.

Finally, I created a customized library management component in Lightning to show documents and libraries. I oversaw the entire development lifecycle, from requirement gathering to design, code, testing, and production deployment.

Child Research Institute

A sales, service, and nonprofit cloud implementation for a child research institute integrated with multiple Salesforce and non-Salesforce third-party systems.

I implemented address management and replication functionality integrated with the Nonprofit Success Pack (NPSP) and Mappify external endpoint. Reusable LWC service assets were introduced to boost developer productivity. Also, I designed and implemented a unique record management solution and created and developed many utility LWC components to work inside the Lightning Flows used extensively during user story implementation to reduce the delivery timeline and modularize the solution. Finally, I proposed and implemented an SMS notification service that integrates with Twilio.

Education Cloud for a Large Media Partner

A data migration project where we accomplished migration of the education cloud content using Jitterbit Cloud Studio. I migrated opportunities, accounts, contacts, leads, users, and many custom objects. The whole process also included the following:

• Designing and implementing processes in Jitterbit Studio to migrate a significant volume of data to Salesforce from an SQL database.
• Migrating more than 100,000 related or unrelated records.
• Working on multiple stages of data and process migration.
• Automating 25% of post and pre-migration work using the JitterScript language.
• Integrated migration processes with Google Drive to store exception or error reports.

Education

2014 - 2017

Bachelor's Degree in Computer Engineering

University of Pune - Pune, India

Certifications

MAY 2022 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce

SEPTEMBER 2021 - PRESENT

Salesforce Certified JavaScript Developer I

Salesforce

DECEMBER 2020 - APRIL 2022

Copado Certified Administrator

Copado

AUGUST 2020 - PRESENT

Salesforce Certified Platform Developer II

Salesforce

JULY 2020 - PRESENT

Salesforce Certified Tableau CRM and Einstein Discovery Consultant

Salesforce

FEBRUARY 2019 - PRESENT

Salesforce Certified Experience Cloud Consultant

Salesforce

JANUARY 2019 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce

SEPTEMBER 2018 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

MAY 2018 - PRESENT

Salesforce Certified Platform Developer

Salesforce

SEPTEMBER 2017 - PRESENT

Salesforce Certified Administrator

Salesforce

FEBRUARY 2016 - PRESENT

Computer Hardware and Networking

Government Polytechnic

Skills

Libraries/APIs

Salesforce API, Salesforce REST API

Tools

Postman, Lightning Design System, Git, Salesforce Sales Cloud, Bitbucket, Salesforce Einstein, Visualforce Pages

Languages

Apex, Java, JavaScript, C++, SQL

Frameworks

Lightning Components, Visualforce

Paradigms

REST, Object-oriented Programming (OOP), DevOps, API Architecture

Platforms

Salesforce, Windows, Visual Studio Code (VS Code), MacOS, Litify, WordPress, Salesforce Experience Cloud

Storage

Databases, MySQL, Amazon S3 (AWS S3)

Other

Salesforce Community, Certified Salesforce Administrator, Lighting, Salesforce Lightning, Salesforce Apex, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, Force.com, Manual QA, API Testing, API Integration, Salesforce Service Cloud, Jitterbit, Platforms, Web Components, Salesforce AppExchange, User Interface (UI), Back-end, Events, API Connectors, API Design, Microprocessors, Hardware, Network Design, Single Sign-on (SSO), Payment Gateways, Community Clouds, APIs, AppExchange Security Review, Data Matching, NPSP, UX Flows, Data Migration, Jitterbit Data Loader, AdvoLogix, Data Cloud, Govtech, Legal Technology (Legaltech)

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