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Antone Kom

Antone Kom

Coeur d'Alene, ID, United States
Member since February 6, 2018
Antone is a Salesforce administrator, developer, and analyst with 15 years of experience in the CRM space. For the past five years, he has been working exclusively on the Salesforce platform. Antone holds Administrator, Advanced Administrator, Platform App Builder and Platform Developer I certifications and has earned the rank of Expeditioner on Trailhead with over 50 badges and 66,000 points.
Antone is now available for hire
  • Data Migration, 15 years
  • Technical Project Management, 10 years
  • Apex Classes, 5 years
  • SalesForce SOQL/SOSL, 5 years
  • Salesforce Dataloader, 5 years
  • Salesforce, 5 years
  • Visualforce, 5 years
  • Developer Certification, 5 years
Coeur d'Alene, ID, United States
Preferred Environment
VS Code, MavensMate, Atom
The most amazing...
...project I've worked on was a custom Email2Case routing engine.
  • Salesforce Consultant | Developer | Admin (4x Certified)
    2018 - PRESENT
    • Recently transitioned from a full-time employee at Monster Worldwide to a freelancer/contractor.
    • Successfully worked remotely with Monster as my main client.
    Technologies: Salesforce
  • Principal Business Systems Analyst
    2008 - PRESENT
    Monster Worldwide CZ s.r.o.
    • Worked as a lead business analyst, Salesforce administrator, and Salesforce developer.
    • Retired Siebel and migrated over 1,200 global users, data, and processes to the Salesforce platform.
    • Logged and prioritized user stories, managed product backlog, and organized user stories into sprints.
    • Conducted design workshops with business leads to clarify and define requirements.
    • Performed point-and-click Salesforce configuration and admin tasks.
    • Mostly focused on Service Cloud (Service Console, Cases, Knowledge, and other related objects), data migration, roles and profiles definition, workflows, and Case assignment rules.
    • Assisted an external implementation partner with the design, testing, and development of custom Email-to-Case routing process and customer-facing Knowledge portals.
    • Developed Apex classes and triggers, Visualforce with custom controllers, and public-facing Sites.
    • Migrated a configuration from developer to testing sandboxes (Change Sets, Ant, and MavensMate).
    • Worked on Apex test classes to increase the overall code coverage.
    Technologies: Siebel, Salesforce
  • Senior Consultant
    2003 - 2008
    Extraprise (now QuickPivot)
    • Worked as a technical architect on a Siebel 7.8 field service for General Dynamics (Chantilly, VA, USA).
    • Implemented a Siebel 6.2 to 7.8 upgrade, as a data architect and lead developer, for Harris Corporation (Melbourne, FL, USA).
    • Analyzed business requirements and led the development of a Siebel call list/contact management system.
    • Researched and analyzed the business and accordingly implemented a Siebel 6.0.2 to 7.7 upgrade for Sony Computer Entertainment America (Foster City, CA, USA).
    • Analyzed the data and implemented a Siebel/Softrax integration for WebMD (Tampa, FL, USA).
    • Wrote a presales assessment for RealNetworks.
    • Migrated the Siebel marketing data for Pfizer (Wakefield, MA, USA).
    • Supported several Siebel development upgrades and wore many hats for Itron, Inc. (Spokane, WA, USA). Implemented the Siebel 7.5 Call Center as a testing coordinator, Siebel 7.5 Forecasting and Siebel 7.5 eEvents as a business analyst/developer, and Siebel 7.5 Marketing with marketing support.
    Technologies: Siebel
  • Tools
    Salesforce Dataloader, Batch Apex
  • Paradigms
    Functional Analysis, Agile Software Development
  • Platforms
    SalesForce SOQL/SOSL, Salesforce
  • Other
    Business Analysis,, Salesforce Knowledge, Relational Data Mapping, Data Migration, Administration, Customer Relationship Management (CRM), Certified Salesforce Administrator, Salesforce Certified Platform App Builder, Salesforce Apex, Apex Triggers, Apex Classes, Technical Project Management, Developer Certification, Functional Design, Salesforce Lightning, API Integration, Queueable Apex, Non-profit, NPSP, Salesforce Platform Developer I Certification
  • Languages
    HTML, JavaScript, CSS
  • Frameworks
    Visualforce, Lightning Components
  • Libraries/APIs API, Salesforce REST API
  • Storage
    Data Integration
  • Bachelor of Science degree in Computer Science
    1997 - 2002
    University of Idaho - Moscow, ID, USA
  • Salesforce Certified Platform Developer I
    APRIL 2018 - PRESENT
  • Salesforce Certified Advanced Administrator
    APRIL 2018 - PRESENT
  • Salesforce Certified Platform App Builder
    MARCH 2018 - PRESENT
  • Salesforce Certified Administrator
    APRIL 2015 - PRESENT
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