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Antone Kom, Salesforce Architect and Developer in Beroun, Czech Republic
Antone Kom

Salesforce Architect and Developer in Beroun, Czech Republic

Member since March 16, 2018
Antone is a Salesforce Certified Application Architect and Salesforce Certified System Architect with 15 Salesforce certifications. He has worked on the Salesforce platform in many roles as a consultant, business analyst, administrator, and developer since 2013. In his current role, Antone works as a Salesforce architect and manages a small global development team for the #1 agency partner in the Salesforce ecosystem and one of the only partners with deep, cross-cloud expertise.
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Portfolio

  • Merkle
    Salesforce, Management, Team Leadership, Engineering...
  • DEG, a Merkle Company
    Salesforce Apex, Git, Bitbucket, Jira, Salesforce Lightning, Aura...
  • Freelance
    Salesforce, Salesforce Service Cloud, Salesforce Community...

Experience

  • Salesforce Service Cloud 10 years
  • Data Integration 9 years
  • Salesforce Apex 9 years
  • Salesforce Experience Cloud 9 years
  • Salesforce 7 years
  • Salesforce Nonprofit Cloud 5 years
  • Lightning Components 4 years
  • Architecture 3 years

Location

Beroun, Czech Republic

Availability

Part-time

Preferred Environment

Salesforce DX, GitHub, Bitbucket, Visual Studio Code (VS Code), Salesforce Community, Salesforce Sales Cloud, Salesforce Experience Cloud, Gearset, Slack, Lightning Communities

The most amazing...

...thing I've helped build is a website for a luxury wine merchant built on Experience Cloud, Salesforce CMS and Lightning Web Components.

Employment

  • Salesforce Architect and Engineering Manager

    2022 - PRESENT
    Merkle
    • Managed a global, 100% remote team made up of developers based in the US, Jamaica, Brazil, the Philippines, and India.
    • Led 1-on-1s with developers as their career advocate, which included guiding and mentoring them toward their career goals, assisting them with their project assignments, and helping them solve more complex coding problems.
    • Onboarded new developers to the team and familiarized them with our processes and development standards.
    • Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
    • Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
    • Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
    Technologies: Salesforce, Management, Team Leadership, Engineering, Salesforce Service Cloud, Lightning Components, Data Integration, Architecture, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Nonprofits, Salesforce Nonprofit Cloud, Salesforce Platform Events, Salesforce Experience Cloud, Data Migration, Apex Classes, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), Bitbucket, DevOps, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Salesforce API, Cloud Services, Consulting

  • Salesforce CX Engineering Team Lead

    2021 - PRESENT
    DEG, a Merkle Company
    • Led bi-weekly one-on-ones with developers, assisted them with their project assignments, and helped them solve more complex coding problems.
    • Onboarded new developers to the team, familiarized them with processes and development standards, facilitated code reviews.
    • Designed, documented, and implemented best practices in the areas of Apex design patterns, separation of concerns, object-oriented design, advanced testing techniques, DevOps, CI/CD, and version control.
    • Built and presented demos, prototypes, and proof-of-concept features to internal and external stakeholders.
    • Reviewed and presented Salesforce architecture options, design trade-offs, and design choices based on Salesforce best practices.
    • Worked with internal and external stakeholders, client executives, partners, external vendors, and project members to design, build and deliver technical solutions.
    • Owned sandbox management, releases, and deployment (SFDX, scratch orgs, Gearset, Bitbucket, GitHub, GitLab).
    • Designed and built technical solutions including Apex development, Lightning component development, API development, CTI, and single sign-on.
    Technologies: Salesforce Apex, Git, Bitbucket, Jira, Salesforce Lightning, Aura, Lightning Components, DevOps, Gearset, REST APIs, Salesforce DX, Salesforce API, OAuth 2, Apex, Salesforce Service Cloud, Data Integration, Architecture, Lightning Communities, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Nonprofits, Salesforce Nonprofit Cloud, Salesforce Platform Events, Salesforce Experience Cloud, Data Migration, Apex Classes, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), Management, Team Leadership, Engineering, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Cloud Services, Consulting

  • Salesforce Consultant | Developer | Admin

    2018 - PRESENT
    Freelance
    • Consulted on Salesforce issues for Clouderia (Clouderia.cz) from July 2019 to the present, including Salesforce configuration and administration on the REThink platform.
    • Developed Salesforce projects for Enehano Solutions (Enehano.cz) from April to May 2019.
    • Served as a Salesforce consultant for Gestalt IT (Gestaltit.com) and Tech Field Day (Techfieldday.com) by configuring Salesforce for a small team, providing end-user training, importing data, and providing ongoing support (from August 2018).
    • Provided continued analysis and development for Monster as an independent consultant while working in the US for one year.
    • Planned and supported a Salesforce Classic to Lightning migration which required multilanguage/multi-article type knowledge.
    • Designed and built a new public-facing help/knowledge portal based on Salesforce Communities.
    • Implemented backlog and enhancements, including prioritization, analysis, and development of improvements and bug fixes.
    • Provided code coverage and overall code quality reviews and updates.
    • Developed and enhanced Lightning web components and Aura components.
    Technologies: Salesforce, Salesforce Service Cloud, Salesforce Community, Lightning Components, Apex, Salesforce Apex, Salesforce Nonprofit Cloud, Data Integration, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce REST API, Salesforce Platform Events, Salesforce Experience Cloud, Data Migration, Apex Classes, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), DevOps, Engineering, Identity, Access Control, Certified Salesforce Administrator, Salesforce API, Consulting

  • Salesforce CX Engineer

    2018 - 2020
    DEG, a Merkle Company
    • Developed REST APIs, Apex classes, and Lightning Components (Aura and LWC), and Flows.
    • Implemented Salesforce Service Cloud to Commerce Cloud Connector for a large retail sporting goods client.
    • Implemented a SessionM loyalty platform connector and integration to Service Cloud for a client in the restaurant industry.
    • Designed and developed technical solutions for several clients using Sales Cloud, Service Cloud, Community Cloud, and Nonprofit Cloud.
    • Owned release, deployment, and sandbox management.
    Technologies: Salesforce, Salesforce Apex, Salesforce DX, Salesforce REST API, Salesforce.com Data Loader, Bitbucket, Gearset, Git, Jira, Lightning Components, Lightning Communities, Salesforce Sales Cloud, Salesforce Nonprofit Cloud, Salesforce Service Cloud, Apex, Data Integration, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce Platform Events, Salesforce Experience Cloud, Data Migration, Apex Classes, Batch Apex, Queueable Apex, Visual Studio Code (VS Code), DevOps, Engineering, Identity, Access Control, eCommerce, Salesforce Commerce Cloud, Certified Salesforce Administrator, Salesforce API, Consulting

  • Principal Business Systems Analyst

    2008 - 2018
    Monster Worldwide
    • Worked as a lead business analyst, Salesforce administrator, and Salesforce developer.
    • Retired Siebel and migrated over 1,200 global users, data, and processes to the Salesforce platform.
    • Logged and prioritized user stories, managed product backlog, and organized user stories into sprints.
    • Conducted design workshops with business leads to clarify and define requirements.
    • Performed point-and-click Salesforce configuration and admin tasks.
    • Focused on Service Cloud (Service Console, Cases, Knowledge, and other related objects), data migration, roles and profiles definition, workflows, and case assignment rules.
    • Assisted an external implementation partner with designing, testing, and developing a custom email-to-case routing process and customer-facing knowledge portals.
    • Developed Apex classes and triggers, Visualforce with custom controllers, and public-facing Force.com sites.
    • Migrated a configuration from developer to testing sandboxes (Change Sets, Ant, and MavensMate).
    • Worked on Apex test classes to increase the overall code coverage.
    Technologies: Salesforce, Siebel, Salesforce Service Cloud, Salesforce Community, Lightning Components, NPSP, Data Integration, Lightning Communities, Salesforce Lightning, Salesforce Dataloader, Salesforce.com Administration, Salesforce Platform Events, Salesforce Experience Cloud, Business Analysis, Data Migration, Access Control, Certified Salesforce Administrator

  • Senior Consultant

    2003 - 2008
    Extraprise (now QuickPivot)
    • Served as a technical architect on Siebel 7.8 field service for General Dynamics (Chantilly, VA, USA).
    • Implemented a Siebel 6.2 to 7.8 upgrade as a data architect and lead developer for Harris Corporation (Melbourne, FL, USA).
    • Analyzed business requirements and led the development of a Siebel call list/contact management system.
    • Researched and analyzed the business and accordingly implemented a Siebel 6.0.2 to 7.7 upgrade for Sony Computer Entertainment America (Foster City, CA, USA).
    • Analyzed the data and implemented a Siebel/Softrax integration for WebMD (Tampa, FL, USA).
    • Wrote a presales project assessment for RealNetworks.
    • Migrated the Siebel marketing data for Pfizer (Wakefield, MA, USA).
    • Supported several Siebel development upgrades for Itron, Inc. (Spokane, WA, USA). Implemented Siebel 7.5 Call Center, Siebel 7.5 Marketing, Siebel 7.5 Forecasting, and Siebel 7.5 Events as a business analyst/developer.
    Technologies: Siebel, Data Migration, Consulting

Experience

  • Volunteer Experience | Salesforce Implementation Consultant for Non-Profits
    http://www.crmproneziskovky.cz/

    Since 2015, I've worked as a volunteer Salesforce implementation consultant for CRM pro neziskovky (CRM for nonprofits), implementing Salesforce solutions for other nonprofit organizations. I have configured Salesforce for several Czech, Slovak, and US nonprofits to enable them to manage donors, donations, and volunteers efficiently.

  • Trailhead
    https://trailblazer.me/id/antonekom

    I have earned the rank of Double Star Ranger on Trailhead with more than 200 badges, 140,000 points, and five superbadges.

    You can check out my Trailhead profile here, Trailblazer.me/id/antonekom.

Skills

  • Frameworks

    Lightning Components, Visualforce, OAuth 2

  • Libraries/APIs

    Salesforce API, Salesforce REST API, REST APIs, Salesforce Bulk API, Salesforce SOAP API

  • Tools

    Lightning Communities, Salesforce Dataloader, Salesforce Sales Cloud, Batch Apex, Bitbucket, GitHub, Salesforce DX, Gearset, Git, Jira, Slack, Salesforce Commerce Cloud (SFCC)

  • Platforms

    Salesforce, Salesforce SOQL/SOSL, MuleSoft, Visual Studio Code (VS Code)

  • Storage

    Data Integration, Salesforce Commerce Cloud

  • Other

    Salesforce.com Administration, Business Analysis, Salesforce Apex, Salesforce Knowledge, Data Migration, Salesforce Lightning, Salesforce Service Cloud, Salesforce Community, Salesforce Experience Cloud, Certified Salesforce Administrator, Consulting, Salesforce Nonprofit Cloud, Technical Project Management, NPSP, Nonprofits, Queueable Apex, Architecture, eCommerce, Cloud Services, Siebel, Scratch Orgs, Release Management, Salesforce.com Data Loader, Aura, Data Architecture, Data Management, Data-level Security, APIs, Software Development, Data Analysis, Team Leadership, Engineering, Identity, Access Control

  • Languages

    JavaScript

  • Paradigms

    DevOps, Management

Education

  • Bachelor of Science Degree in Computer Science
    1997 - 2002
    University of Idaho - Moscow, ID, USA

Certifications

  • Salesforce Certified Identity and Access Management Architect
    JUNE 2022 - PRESENT
    Salesforce
  • Salesforce Certified System Architect
    JUNE 2022 - PRESENT
    Salesforce
  • Salesforce Certified Integration Architect
    JANUARY 2022 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer II
    NOVEMBER 2021 - PRESENT
    Salesforce
  • Salesforce Certified Application Architect
    MARCH 2021 - PRESENT
    Salesforce
  • Salesforce Certified Sharing and Visibility Architect
    MARCH 2021 - PRESENT
    Salesforce
  • Salesforce Certified Data Architect
    MARCH 2021 - PRESENT
    Salesforce
  • MuleSoft Certified Platform Architect
    JANUARY 2021 - PRESENT
    MuleSoft
  • Salesforce Certified Development Lifecycle and Deployment Architect
    JULY 2020 - PRESENT
    Salesforce
  • Salesforce Certified Experience Cloud Consultant
    JUNE 2020 - PRESENT
    Salesforce
  • Salesforce Certified Nonprofit Cloud Consultant
    APRIL 2020 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer I
    APRIL 2018 - PRESENT
    Salesforce
  • Salesforce Certified Advanced Administrator
    APRIL 2018 - PRESENT
    Salesforce
  • Salesforce Certified Platform App Builder
    MARCH 2018 - PRESENT
    Salesforce
  • Salesforce Certified Administrator
    APRIL 2015 - PRESENT
    Salesforce

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