Anup Prakash, Developer in Bengaluru, Karnataka, India
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Anup Prakash

Verified Expert  in Engineering

Salesforce Service Cloud Developer

Location
Bengaluru, Karnataka, India
Toptal Member Since
July 6, 2020

Anup is a Salesforce-certified system and application architect with a successful 12-year track record working hands-on in all aspects of Salesforce implementations, including architecture, development, and enhancements. He is a Lightning developer who is experienced in creating solution designs and building advanced features using integrations, Apex triggers and classes, VF, and LWC. His primary industry domains are technology, media, telecommunications, real estate, and US government projects.

Portfolio

Aekot Consulting
Salesforce Sales Cloud, Salesforce, Command-line Interface (CLI), Apex...
Jacobs Engineering
Salesforce, HTML, JavaScript, CSS, Lightning Components, Automation...
Deloitte
Salesforce Apex, Salesforce API, Salesforce REST API, Salesforce...

Experience

Availability

Full-time

Preferred Environment

Salesforce, Salesforce Lightning, Visual Studio Code (VS Code), Command-line Interface (CLI), GitHub, Jira, Slack, Lightning Web Components (LWC), Apex

The most amazing...

...thing I've implemented was a project for the best search engine company to set up their partner advantage portal.

Work Experience

Architect

2020 - PRESENT
Aekot Consulting
  • Managed the Salesforce project implementation, customer relationships, Salesforce implementation, and the firm's growth as a whole.
  • Designed the architecture and solution and then developed solutions that created an impact on customers' productivity.
  • Oversaw the project deliveries, which were channeled through teams.
  • Built custom and reusable Lightning web components which could be bundled and made available for public usage.
  • Worked on packaged development to make Salesforce applications ready for AppExchange.
Technologies: Salesforce Sales Cloud, Salesforce, Command-line Interface (CLI), Apex, Salesforce Lightning, Lightning Components, Integration, Salesforce SOAP API, Amazon S3 (AWS S3), Automation, Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Community Cloud Certification, Health, Salesforce Certified Platform App Builder

Salesforce LWC Engineer

2022 - 2023
Jacobs Engineering
  • Developed a digital experience site leveraging LWC.
  • Leveraged Copado for deployment and used LWC and Apex to support the users.
  • Helped to develop the HRIS system to support employees with career planning and skill growth.
Technologies: Salesforce, HTML, JavaScript, CSS, Lightning Components, Automation, Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Certified Platform App Builder

Senior Consultant

2017 - 2020
Deloitte
  • Adhered to Google programming standards to deliver best in quality code.
  • Helped a Fortune 100 company to set up and customize their Salesforce implementation.
  • Led and collaborated with multiple teams which comprised of 30-100+ developers.
  • Developed and customized Sales Cloud-based projects.
  • Developed Lighting Web Components to extend the Sales and Service cloud functionality.
  • Developed custom Lightning Web Components for the Salesforce Community and implemented them on a partner engagement platform.
  • Implemented project sprint ceremonies including backlog grooming sessions, sprint planning, daily stand-ups, sprint demos and reviews, and sprint retrospective meetings.
Technologies: Salesforce Apex, Salesforce API, Salesforce REST API, Salesforce, Salesforce Lightning, Jira, Automation, Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Certified Platform App Builder

Technical Lead

2013 - 2017
Algoworks
  • Led over 40 Salesforce projects to ensure successful and extremely satisfied clients.
  • Developed client-facing applications to ensure near-zero downtime and maximize productivity.
  • Led the Salesforce development team and mentored junior and new team members.
  • Implemented integration based on SOAP and REST API.
  • Justified the role of a Salesforce architect to design the architecture, which helped in the smooth and scalable implementation.
  • Managed the Salesforce service cloud application with a custom UI experience using Lightning web components.
  • Developed custom Apex classes, Visualforce pages, Lightning components, Apex triggers, and web services for a variety of clients. Created unit tests to cover existing and new code.
Technologies: Salesforce Apex, Salesforce API, Salesforce REST API, Salesforce, Salesforce Lightning, Automation, Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Certified Platform App Builder

Technical Support Officer

2011 - 2013
HCL Technologies
  • Assisted in customer support with items related to Salesforce fixtures. The tickets were related to Salesforce administration.
  • Leveraged Siebel CRM and Salesforce CRM to resolve and track issues.
  • Oversaw over 1,000 tickets and drove them to successful closure.
Technologies: Salesforce Apex, Salesforce, Salesforce Lightning, Certified Salesforce Administrator, Automated Data Flows, Orchestration

Diamond Merchant Company

Performed the solution architecture and design to ensure the business model would sustain. The database architecture was performed so that the necessary information was stored and made available when summoned.

Resource Management: Managed a team of seven resources and facilitated that the resources were engaged and productive simultaneously
Solution Deliverability: Performed metadata migration from the sandbox to production and data migration using the data loader
Customization: Security settings, custom settings, custom labels, custom objects, custom fields, custom tabs, layout designs, record types
Development: Apex Classes, Batch Apex Classes, future methods, integration implementing SOAP, integration using REST, generation of PDFs, Apex Triggers, Visualforce pages, Custom buttons invoking JavaScript functions, JavaScript remoting, JSON parsing and generation, Java application to facilitate features not supported by Salesforce, file transfers to FTP servers from Salesforce, and UI enhancement
Metadata Migration: ChangeSet and Apache ANT and SFDX
Data Migration: Salesforce CLI data loader and third-party ETLs.
Project Management tool: Jira

Google Cloud Platform Partner Agvantage Portal

http://partneradvantage.goog
A community for partners to perform actions and receive updates for the subsequent actions. It provides features for live partner onboarding, registers deals, and views and allows involvement in initiatives, expertise, and certifications.

Role Description:
Module Lead and Solution Designer

Technical Environment:
Salesforce Community, Gerrit, SFDX, Lightning, Sales Cloud.

21st Century Fox

https://www.foxcorporation.com/
A solution for 21st Century Fox for metadata management. The project plan was to migrate from a legacy system to a modern cloud application. The solution helped shut down a couple of legacy systems with a well-integrated system and a modern user interface to have the regular actions performed.

Technical Implementations: REST-based integration, AngularJS, Visualforce remoting, single sign-on (Okta as IdP), JIT user provisioning

Relocation Company

I set up the entire architecture and integration with Quickbooks for this relocation company as well as the overall business flow so users could use it with ease.

Management of documents, generation of quotes, and e-signature were some of the exciting tasks involved. The set up and configuration of the payment gateway and handling errors and successes were a game-changer and boosted the efficacy of the implementation.

Languages

Apex, APEX Code, Java, HTML, JavaScript, CSS

Frameworks

Lightning Components, OAuth 2

Libraries/APIs

Salesforce REST API, Salesforce API, REST APIs, Salesforce SOAP API

Tools

Salesforce Sales Cloud, Salesforce DX, Batch Apex, GitHub, Slack, Jira, Salesforce Marketing Cloud

Paradigms

Automation, DevOps, REST

Platforms

Salesforce, MS-DOS, Linux, Windows, Visual Studio Code (VS Code)

Storage

JSON, Amazon S3 (AWS S3)

Other

Salesforce Apex, Salesforce Service Cloud, Salesforce Lightning, Apex Triggers, Command-line Interface (CLI), Integration, Salesforce Community, Lightning Web Components (LWC), Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Community Cloud Certification, Salesforce Certified Platform App Builder, SOAP, Health

JANUARY 2023 - PRESENT

Salesforce Certified Experience Cloud Consultant

Salesforce

DECEMBER 2022 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce

MAY 2020 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce

APRIL 2019 - PRESENT

Salesforce Certified Application Architect

Salesforce

APRIL 2019 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce

DECEMBER 2018 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce

NOVEMBER 2018 - PRESENT

Salesforce Certified Identity and Access Management Designer

Salesforce

NOVEMBER 2018 - PRESENT

Salesforce Certified System Architect

Salesforce

OCTOBER 2018 - PRESENT

Salesforce Certified Platform Developer II

Salesforce

OCTOBER 2018 - PRESENT

Salesforce Certified Development Lifecycle and Deployment Designer

Salesforce

JUNE 2018 - PRESENT

Salesforce Certified Integration Architecture Designer

Salesforce

NOVEMBER 2017 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

SEPTEMBER 2017 - PRESENT

Salesforce Certified Platform Developer I

Salesforce

FEBRUARY 2016 - PRESENT

Salesforce Certified Administrator

Salesforce

JUNE 2013 - PRESENT

Salesofrce Certified Force.com Developer

Salesforce

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