Anup Prakash
Verified Expert in Engineering
Salesforce Service Cloud Developer
Anup is a Salesforce-certified system and application architect with a successful 12-year track record working hands-on in all aspects of Salesforce implementations, including architecture, development, and enhancements. He is a Lightning developer who is experienced in creating solution designs and building advanced features using integrations, Apex triggers and classes, VF, and LWC. His primary industry domains are technology, media, telecommunications, real estate, and US government projects.
Portfolio
Experience
Availability
Preferred Environment
Salesforce, Salesforce Lightning, Visual Studio Code (VS Code), Command-line Interface (CLI), GitHub, Jira, Slack, Lightning Web Components (LWC), Apex
The most amazing...
...thing I've implemented was a project for the best search engine company to set up their partner advantage portal.
Work Experience
Architect
Aekot Consulting
- Managed the Salesforce project implementation, customer relationships, Salesforce implementation, and the firm's growth as a whole.
- Designed the architecture and solution and then developed solutions that created an impact on customers' productivity.
- Oversaw the project deliveries, which were channeled through teams.
- Built custom and reusable Lightning web components which could be bundled and made available for public usage.
- Worked on packaged development to make Salesforce applications ready for AppExchange.
Salesforce LWC Engineer
Jacobs Engineering
- Developed a digital experience site leveraging LWC.
- Leveraged Copado for deployment and used LWC and Apex to support the users.
- Helped to develop the HRIS system to support employees with career planning and skill growth.
Senior Consultant
Deloitte
- Adhered to Google programming standards to deliver best in quality code.
- Helped a Fortune 100 company to set up and customize their Salesforce implementation.
- Led and collaborated with multiple teams which comprised of 30-100+ developers.
- Developed and customized Sales Cloud-based projects.
- Developed Lighting Web Components to extend the Sales and Service cloud functionality.
- Developed custom Lightning Web Components for the Salesforce Community and implemented them on a partner engagement platform.
- Implemented project sprint ceremonies including backlog grooming sessions, sprint planning, daily stand-ups, sprint demos and reviews, and sprint retrospective meetings.
Technical Lead
Algoworks
- Led over 40 Salesforce projects to ensure successful and extremely satisfied clients.
- Developed client-facing applications to ensure near-zero downtime and maximize productivity.
- Led the Salesforce development team and mentored junior and new team members.
- Implemented integration based on SOAP and REST API.
- Justified the role of a Salesforce architect to design the architecture, which helped in the smooth and scalable implementation.
- Managed the Salesforce service cloud application with a custom UI experience using Lightning web components.
- Developed custom Apex classes, Visualforce pages, Lightning components, Apex triggers, and web services for a variety of clients. Created unit tests to cover existing and new code.
Technical Support Officer
HCL Technologies
- Assisted in customer support with items related to Salesforce fixtures. The tickets were related to Salesforce administration.
- Leveraged Siebel CRM and Salesforce CRM to resolve and track issues.
- Oversaw over 1,000 tickets and drove them to successful closure.
Experience
Diamond Merchant Company
Resource Management: Managed a team of seven resources and facilitated that the resources were engaged and productive simultaneously
Solution Deliverability: Performed metadata migration from the sandbox to production and data migration using the data loader
Customization: Security settings, custom settings, custom labels, custom objects, custom fields, custom tabs, layout designs, record types
Development: Apex Classes, Batch Apex Classes, future methods, integration implementing SOAP, integration using REST, generation of PDFs, Apex Triggers, Visualforce pages, Custom buttons invoking JavaScript functions, JavaScript remoting, JSON parsing and generation, Java application to facilitate features not supported by Salesforce, file transfers to FTP servers from Salesforce, and UI enhancement
Metadata Migration: ChangeSet and Apache ANT and SFDX
Data Migration: Salesforce CLI data loader and third-party ETLs.
Project Management tool: Jira
Google Cloud Platform Partner Agvantage Portal
http://partneradvantage.googRole Description:
Module Lead and Solution Designer
Technical Environment:
Salesforce Community, Gerrit, SFDX, Lightning, Sales Cloud.
21st Century Fox
https://www.foxcorporation.com/Technical Implementations: REST-based integration, AngularJS, Visualforce remoting, single sign-on (Okta as IdP), JIT user provisioning
Relocation Company
Management of documents, generation of quotes, and e-signature were some of the exciting tasks involved. The set up and configuration of the payment gateway and handling errors and successes were a game-changer and boosted the efficacy of the implementation.
Skills
Languages
Apex, APEX Code, Java, HTML, JavaScript, CSS
Frameworks
Lightning Components, OAuth 2
Libraries/APIs
Salesforce REST API, Salesforce API, REST APIs, Salesforce SOAP API
Tools
Salesforce Sales Cloud, Salesforce DX, Batch Apex, GitHub, Slack, Jira, Salesforce Marketing Cloud
Paradigms
Automation, DevOps, REST
Platforms
Salesforce, MS-DOS, Linux, Windows, Visual Studio Code (VS Code)
Storage
JSON, Amazon S3 (AWS S3)
Other
Salesforce Apex, Salesforce Service Cloud, Salesforce Lightning, Apex Triggers, Command-line Interface (CLI), Integration, Salesforce Community, Lightning Web Components (LWC), Certified Salesforce Administrator, Automated Data Flows, Orchestration, Salesforce Community Cloud Certification, Salesforce Certified Platform App Builder, SOAP, Health
Certifications
Salesforce Certified Experience Cloud Consultant
Salesforce
Salesforce Certified Service Cloud Consultant
Salesforce
Salesforce Certified Sales Cloud Consultant
Salesforce
Salesforce Certified Application Architect
Salesforce
Salesforce Certified Data Architecture and Management Designer
Salesforce
Salesforce Certified Sharing and Visibility Designer
Salesforce
Salesforce Certified Identity and Access Management Designer
Salesforce
Salesforce Certified System Architect
Salesforce
Salesforce Certified Platform Developer II
Salesforce
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce
Salesforce Certified Integration Architecture Designer
Salesforce
Salesforce Certified Platform App Builder
Salesforce
Salesforce Certified Platform Developer I
Salesforce
Salesforce Certified Administrator
Salesforce
Salesofrce Certified Force.com Developer
Salesforce
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