Artur Yapparov

During my time at Atlassian, I worked on the Jira Cloud's issue view—the most visited and used page of the biggest Atlassian product. Since it was very complicated, we decided that adding and maintaining new features should be transformed into something with a better structure.

I was a feature lead of this project. The complexity was predominantly because the issue view was broadly used across Jira and other products. So, we came up with the idea of transforming the issue view into a platform where other teams would have tools to add their features. Planning and designing the project took one to two months, six months to develop it, and around one month to deliver the product to the customers. We considered this project to be of high risk and were very cautious with the rollout; therefore, we gradually rolled it out to small portions of customers (3%—10%—25%—50%—100%) and, during this time, actively monitored all the metrics we had, including performance, runtime errors, and success or failure events.