Ashley is available for hire

Ashley Stanley

Verified Expert in Engineering

Dayforce Implementation Specialist and Developer

Pearland, TX, United States

Toptal member since October 14, 2024

Expertise

Java Windows Development

Bio

Ashley is an experienced payroll implementation specialist focusing on configuring Dayforce to meet diverse business requirements. She gathers and validates payroll data, mapping it to Dayforce functionality, and ensures a seamless transition for new clients. Ashley excels in conducting consulting sessions, documenting processes, and providing ongoing support and training throughout the implementation journey.

Portfolio

Engineer Company

SAP Payroll

Dayforce

HRIS, Dayforce, Implementation, SAP Payroll, FPC, Technical Support...

Dayforce

Dayforce, Customer Support

Experience

Technical Support - 17 years
IT Support - 8 years
Admin Support - 8 years
HRIS - 8 years
SAP Payroll - 8 years
FPC - 8 years
Dayforce - 7 years
Implementation - 2 years

Availability

Full-time

Preferred Environment

Windows

The most amazing...

...project I've led was the payroll setup for a major client with multiple pay structures and locations during a Dayforce implementation.

Work Experience

Payroll Administrator

2022 - PRESENT

Engineer Company

Processed payroll for over 5,000 US and Canadian employees with a 99% accuracy rate, reducing discrepancies and enhancing employee satisfaction.
Developed and implemented a new payroll processing workflow that reduced processing time by 15%, allowing for quicker disbursement of salaries.
Ensured 100% compliance with federal, state, and local payroll regulations, minimizing legal risks and penalties for the organization.
Played a key role in successfully implementing a new payroll software system, supporting the transition, and reducing errors during the initial launch phase.

Technologies: SAP Payroll

Dayforce Payroll Implementation Consultant

2022 - PRESENT

Dayforce

Led the end-to-end implementation of Dayforce for over 10 clients, ensuring a seamless transition from legacy systems while adhering to project timelines and budgets.
Conducted comprehensive training sessions for over 20 end-users, enhancing their proficiency in Dayforce and reducing support requests by 10% in the post-implementation phase.
Managed the data migration process, ensuring the accurate transfer of employee data and payroll information with a 95% accuracy rate, minimizing discrepancies.
Maintained regular communication with key stakeholders throughout the implementation, fostering strong relationships and ensuring alignment on project goals and timelines.
Provided ongoing support and troubleshooting after going live, achieving a 100% satisfaction rating in post-implementation surveys and contributing to client retention.
Managed multiple simultaneous Dayforce implementation projects, consistently delivering on time and within budget, which enhanced the consultant’s reputation for reliability.
Developed a set of best practices for Dayforce implementations that were adopted by the team, resulting in improved efficiency and consistency across all projects.
Conducted detailed assessments of client requirements before implementation, allowing for tailored solutions that increased the overall effectiveness of the system in meeting specific business needs.
Led user acceptance testing sessions, gathering feedback and making necessary adjustments that resulted in a smoother launch and higher user confidence in the system.

Technologies: HRIS, Dayforce, Implementation, SAP Payroll, FPC, Technical Support, Admin Support, IT Support, Payroll & Benefits

Payroll and Benefit Support Specialist

2017 - 2022

Dayforce

Conducted training sessions for new hires on payroll software and procedures, improving team efficiency and knowledge retention.
Resolved payroll-related inquiries and issues from Dayforce clients within 24 hours, enhancing trust and communication between Dayforce and clients.
Achieved a customer satisfaction score of 100% by consistently delivering prompt and effective support and fostering strong client relationships.
Reduced average resolution time for support tickets by 25% through streamlined processes and improved troubleshooting techniques.
Established effective communication strategies for managing customer expectations during high-volume support periods, maintaining service levels and client trust.
Played a key role in onboarding new clients by providing tailored support and training, resulting in a smoother transition and faster adoption of the Dayforce system.
Managed high-pressure situations during system outages or major updates, providing timely communication and support that maintained client trust and satisfaction.
Established a mentorship program within the support team, fostering skill development and knowledge sharing, which resulted in improved team performance and morale.

Technologies: Dayforce, Customer Support

Experience

Dayforce Implementation

Implemented Dayforce for a prominent hospitality client with multiple properties and a diverse workforce. The client required a robust payroll system to handle varying pay structures, shift differentials, and compliance with labor regulations specific to the hospitality industry.

Skills

Tools

SAP Payroll

Languages

Java

Platforms

Dayforce, Windows

Other

HRIS, Implementation, FPC, Technical Support, Admin Support, IT Support, Payroll & Benefits, English, SAP HCM, Customer Support

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