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Bence Szalai, System Integration Developer in Budapest, Hungary
Bence Szalai

System Integration Developer in Budapest, Hungary

Member since September 23, 2020
Bence has been working as a systems engineer with organizations from Europe, the Middle East, and Africa for almost a decade applying his lifelong background in programming to overcome implementation difficulties and augmenting the shortcomings of off-the-shelf products in big IT transformation projects. For 3+ years now, his focus has turned to independently developing tailor-made applications to fulfill clients' specific needs with unique technical requirements and novel business goals.
Bence is now available for hire
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Portfolio

Experience

Location

Budapest, Hungary

Availability

Part-time

Preferred Environment

MacOS, LAMP, Git, Slack, Vagrant, Trello, IntelliJ

The most amazing...

...ROI I've delivered with a tailor-made automated system saves hundreds of weekly customer complaints and manual handling of stuck SIM replacement processes.

Employment

  • IT Consultant | Developer

    2018 - PRESENT
    Self-employed
    • Designed and developed a tailor-made in-house business support system for a company handling international logistics to replace their paper-based workflows and to facilitate the digital transformation of their business.
    • Developed a custom WordPress plugin that can define, manage and run ETL workflows in asynchronous PHP processes to read information from the APIs of resellers and then compare, merge, fill, and update the products' information in a webshop.
    • Developed an integration between an accommodation website's booking system and the back-office system of the owner to reduce confirmation turnover time and the amount of manual labor involved, including administration, emails, and phone calls.
    • Developed a store locator and mapping system for international dietary supplement manufacturers where they can manage their retail stores' information in an intuitive map-based interface.
    • Developed the missing integration for a specific online payment provider in a tailor-made existing legacy webshop and managed functional and security testing and acceptance with the financial institution providing the service.
    • Cleaned up, fixed, and finished a half-done abandoned website that resulted from a failed project with another freelancer, recovering part of the existing investment of the customer and saving them from starting from scratch.
    Technologies: PHP, JavaScript, Laravel, Themosis, Vue.js, Nuxt.js, Quasar, WordPress, MODx, Bootstrap, ZURB Foundation, HTML, CSS, SCSS, CoffeeScript, jQuery, Twig, Blade, MySQL, Regex, Apache, LAMP, JSON-RPC, OpenAPI, Git, Composer, Satis, Gulp.js, PhpStorm, Webpack, Vagrant, Jest, PHPUnit, Xdebug, Postman, cPanel, Figma, Google Analytics, core web vitals, Mailchimp, Drip Email, System Integration, Ubuntu Linux, JSON API, REST APIs, Unit Testing, APIs

  • Discovery and Automation Team Leader | IT Consultant

    2012 - 2017
    Perform IT Ltd.
    • Developed systems to facilitate the workflows associated with project due diligence, documentation, and automated reporting for regular KPI reviews, management scorecards, and dashboards.
    • Formalized and redesigned vendor-consultant-customer multiple-party business processes affecting project areas as technical requirements and data gathering, implementation, QA, and sign-off.
    • Coordinated documentation efforts within a team of around 20 to ensure quality, accuracy, and structural and technical adequateness.
    • Developed scripts to extend standardized IT service monitoring solutions, progressively moving the IT operations from a reactive to a proactive approach and drastically reducing customer perceivable service outages and related complaints.
    • Implemented a custom solution to automate the remote deployment of software in wide-area IT infrastructure (country-wide network of retail stores).
    • Served as a member of the on-call first response team for outages in IT infrastructure monitoring of nationwide operations of a multinational telecommunication service provider.
    • Developed custom tools to support internal processes, administration, and reporting.
    Technologies: HP Operations Orchestration, IT Operations, JavaScript, Bash Script, SQL, Virtualization, Data Centers, Solution Architecture, System Integration, HP SiteScope, HP Business Service Management, HP Business Process Monitor, HP Real User Monitor, VBScript, HTML, APIs

  • Systems Engineer

    2008 - 2012
    Enterprise Communications Magyarország Kft.
    • Took a major role in the systematic RFP preprocessing and architecture design of the computer-aided dispatch system in the Hungarian National Ambulance Command and Control project.
    • Participated in competitive project biddings applying technical knowledge and expertise in real time in front of the experts and decision-makers (customers and competitors), proving the benefits of our solutions and defending them against critique.
    • Developed helper and companion apps for off-the-shelf telecommunication products to increase value, help sales, and fulfill specific customer needs OOB solutions did not account for.
    • Calculated the optimal service outpost locations based on customer location clustering to minimize average travel cost and on-site arrival time for maintenance services and to facilitate establishing realistic on-site-arrival SLA goals.
    • Designed and performed functional and database-level integration of custom IT and telecommunication infrastructure in a number of critical infrastructure projects, including projects for the military and a national electricity service provider.
    • Developed customized tools to support corporate workflows, such as a sales calculator for voice-related infrastructure, custom-made call center back-office, and a ticketing system to replace SAP and import historical data for continuity.
    • Implemented automated client computer management solutions controlling group policies, settings, software, and rights in an MS AD environment.
    Technologies: C#, JavaScript, HTML, CSS, OpenScape Contact Center, Geocoding, Computer Aided Dispatch, VoIP, Public Switched Telephone Network (PSTN), Call Centers, GPS, System Integration

Experience

  • Multinational Integrated CMS

    Themosis-based highly customized CMS for a multinational dietary supplement manufacturer. At the core, it is a WordPress site, which was the specific requirement of the customer because they wanted their marketing team to be able to maintain the content using a familiar interface. On the other hand, it runs inside a Laravel wrapper that provides the framework for the integrations to their corporate systems to pull in product information, forward information to CRM systems, and apply external indexing service to provide powerful search capabilities. The project has been implemented so that part of the integrations is presented to the content editors as custom-built Gutenberg blocks with a React-based dynamic admin UI and a low-overhead Blade templating-based rendering for the public.

    The site also features a store locator, which allows content editors to pick places from Google Places to feature in the site. It applies multiple heuristics to show the most relevant results for a variety of queries. The customer was so satisfied with the solution that they decided to extend the project to roll out the solution to eight additional countries across western and central Europe.

Skills

  • Languages

    HTML, CSS, PHP, JavaScript, SQL, VBScript, SCSS, Regex, Bash Script, C#, CoffeeScript, C++

  • Tools

    PhpStorm, Xdebug, Composer, NPM, Git, IntelliJ, Postman, Slack, Vagrant, Trello, MATLAB, Geocoding, Apache, Gulp.js, Webpack, Figma, Google Analytics, Mailchimp, AutoHotkey

  • Platforms

    WordPress, MODx, MacOS, LAMP, cPanel, Ubuntu Linux, KNIME, Algolia, Emarsys

  • Other

    HP Operations Orchestration, HP SiteScope, System Integration, HP Business Process Monitor, Themosis, Blade, Solution Architecture, IT Business Analysis, Business Process Automation, Domain Name System (DNS), HP Business Service Management, Blade Templates, APIs, Data Mining, Recurrent Neural Networks, Genetic Algorithms, IT Operations, Virtualization, HP Real User Monitor, OpenScape Contact Center, Computer Aided Dispatch, VoIP, Satis, core web vitals, Drip Email, i18n

  • Frameworks

    Laravel, Bootstrap, ZURB Foundation, PHPUnit, Nuxt.js, Quasar, Twig, Jest, Laravel Mix

  • Libraries/APIs

    jQuery, Google Maps API, REST APIs, Vue.js, JSON-RPC, OpenAPI, JSON API, Shopify API, Google Places API, React

  • Storage

    Databases, MySQL, Data Centers

  • Paradigms

    Unit Testing

Education

  • Bachelor's Degree in Electrical and Electronics Engineering
    2005 - 2017
    Budapest University of Technology and Economics - Budapest, Hungary

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