Bogdan Krasun
Verified Expert in Engineering
Salesforce Developer
Bogdan is a certified Salesforce developer with over four years of experience implementing custom solutions for enterprise clients. He has worked extensively with Salesforce Service Cloud and Salesforce Sales Cloud. Bogdan is ready to go the extra mile to get the job done. He has gotten results in development, configuration, support, POCs, migrations, and manipulations. Bogdan often communicated directly with the business clients and members from other teams when required.
Portfolio
Experience
Availability
Preferred Environment
IntelliJ IDEA, GitHub, Salesforce Dataloader, Apex, Salesforce, Salesforce Service Cloud, Salesforce Sales Cloud, Certified Salesforce Administrator, Salesforce.com Developer Certification, Salesforce API
The most amazing...
...chatbots I've created contained Google reCAPTCHA, Google Calendar, custom web-to-case, email-to-case, and skill-based case routing.
Work Experience
Salesforce Consultant
Med Care and Family Practice
- Developed and customized email sequences and templates using Salesforce tools. Configured automation to support tasks.
- Created reports and dashboards and updated the data model. Provided technical Salesforce support.
- Reorganized and optimized the Salesforce CRM environment for efficiency and clarity.
Salesforce Developer
ADT
- Improved Apex code, fixed defects, and updated data model and security model.
- Implemented new custom functionality, the back end with Apex, complex UI experience with LWC, and custom integrations with external systems.
- Performed deployment using the Salesforce Copado tool. Conducted code reviews and merged conflict resolutions.
Salesforce Lightning Expert
Government Services Organization
- Developed custom applications, integrations, and automatization.
- Worked on the data model, security model, and org administration and built a custom UI.
- Collaborated with stakeholders and gathered requirements.
Salesforce Lightning Expert
Government Services Organization
- Created a new Lightning application to track opportunities.
- Configured approval processes to submit records, automation processes, and email templates.
- Developed automation to send records to the data warehouse.
- Created and configured documents and mapping for a WebMerge app.
Salesforce Developer
EPAM Systems
- Developed new custom Apex logic, triggers, unit tests, Aura components, and Visualforce.
- Improved automation processes, like flows, process builders, and workflows.
- Implemented custom logic for web-to-case, email-to-case, and skill-based case routing.
- Configured a new interaction channel and knowledge management. Helped the client to increase case deflection and simplified agents' work using a live agent chat and Salesforce Einstein.
- Got involved in all kinds of POCs. Researched expanding knowledge into areas beyond purely Salesforce Service Cloud.
- Performed support activities and worked directly with businesses. Helped resolve their issues.
- Created a custom case submission form using LWC for a customer service portal.
- Configured custom integrations with Google reCAPTCHA and Google Calendar. Integrated Vonage package.
- Participated in demo sessions with customers and other teams.
Java Developer
EPAM Systems
- Developed custom logic for a hotel site back end. Updated the data model.
- Configured the connection with external APIs to retrieve custom objects.
- Fixed bugs, performed code reviews, and performed unit tests.
Stock Trader
Art Capital
- Traded Ukrainian and foreign stocks and bonds. Performed repurchase agreement operations with stocks.
- Communicated with clients and concluded transactions. Communicated with counterparties, and led client risk management.
- Executed transactions using a trading terminal from the Ukrainian Stock Exchange, PFTS Stock Exchange, and Perspective Stock Exchange. Worked with the Interactive Brokers trading terminal.
Experience
Custom Google Calendar Integration
https://github.com/BogdanKr/medical-clinicI created the back-end with Apex and front-end parts using LWC. The FullCalendar library is used to render events.
Salesforce Developer
Salesforce Lightning Expert
Skills
Languages
Apex, APEX Code, HTML, CSS, JavaScript, Java, SQL
Libraries/APIs
REST APIs, Google Calendar API, Salesforce REST API, Salesforce API, Salesforce SOAP API
Tools
IntelliJ IDEA, Salesforce Sales Cloud, Flow, GitHub, Salesforce Dataloader, Process Builder, Batch Apex, WebMerge, Visualforce Pages, Bitbucket, SourceTree
Platforms
Salesforce, Salesforce SOQL/SOSL, Copado
Other
Salesforce Service Cloud, Certified Salesforce Administrator, Salesforce.com Developer Certification, Salesforce Platform Developer I Certification, Salesforce System Administration, Apex Triggers, Salesforce Apex, Salesforce Cloud Flow, Salesforce.com Administration, Apex Classes, Force.com, Lightning Web Components (LWC), Integration, Salesforce Development Community (SFDC), API Integration, Salesforce AppExchange, Salesforce Lightning, Salesforce.com Service Cloud Certification, APIs, DocuSign, CRM Implementation (Salesforce), Omni-channel, Salesforce Platform Events, Data Modeling, Vonage, Finance, Economics, Stock Trading, Salesforce Community, QuickBooks Online
Frameworks
Lightning Components, Visualforce
Paradigms
Security Software Development
Storage
JSON
Education
Master's Degree in Finance
Interregional Academy of Personnel Management (IAPM) - Kyiv, Ukraine
Certifications
Salesforce Certified Service Cloud Consultant
Salesforce
Salesforce Certified Administrator
Salesforce
Salesforce Certified JavaScript Developer
Salesforce
Salesforce Certified Platform Developer
Salesforce
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