
Clarissa Mitidiero
Manual QA Engineer | Developer
Clarissa is a responsible, detail-oriented, and hardworking QA with 8+ years of experience in software testing, requirements analysis, and functional document creation and 5+ years of experience in PL/SQL software development. She has served as QA in dynamic environments with varied clients and projects, such as health, banking, financial services, eCommerce, HR, and universities.
Portfolio
Experience
Database Testing - 10 yearsTest Case Creation - 10 yearsFunctional Testing - 10 yearsRequirements Analysis - 10 yearsBug Analysis & Reporting - 10 yearsJSON - 7 yearsMobile App Testing - 7 yearsAPI Testing - 7 yearsAvailability
Preferred Environment
BrowserStack, Jira, Postman, TestRail, Confluence, Gherkin, Quality Assurance (QA), SQL, API Testing, Requirements Analysis
The most amazing...
...system I've tested involved several queues and real-time data of a complex, cloud-based telecom system responsible for the data of the country's services.
Work Experience
QA Engineer - Manual Testing
Transform Data Inc
- Created the company's QA area and organized the processes providing the necessary quality assurance flows.
- Performed the initial tests and executed the analysis to check for initial critical bugs to verify the current state of the application.
- Provided analysis and troubleshooting on open tickets.
- Participated since the transition from the original metrics functionality to the new BI platform.
- Contributed to product definition and requirements gathering meetings, helping to create tasks following BDD, and helping, together with another QA, define all the new QA processes necessary for this new phase of the product and all test execution.
- Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in web environments using multiple browsers and operational Systems.
- Validated data integration with Snowflake, Slack, and Google Sheets.
- Organized the releases and became the focal point for validating pull requests before merging into the main brunch and later creating the release for production.
- Supported stakeholders and the maintenance phases of the functionalities during all production releases.
Manual Tester
Azrieli Ecommerce Ltd.
- Participated in grooming and front-end refinement meetings with the client to survey potential test scenarios and deliver subsequent completion of functional specification documentation.
- Configured test environments and performed GUI, functional, integration, exploratory, regression, and usability testing in mobile responsive and web environments.
- Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow-up on corrections.
- Created and updated QA documentation used by teams, including test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
- Validated all functionality integrations with third-party applications.
- Performed analysis and troubleshooting on open tickets.
- Supported stakeholders and the maintenance phases of the functionalities during all production releases.
- Organized releases and became the focal point for validating all tasks and environments before the departure for production. After the release, performed smoke testing to validate if the functionalities were working correctly.
QA Manual
BEOC Tech
- Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in mobile apps and web environments.
- Created and updated QA documentation, including software requirements specification, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
- Developed a report for the client with the test results and their evidence.
- Validated all functionality integrations with third-party applications.
- Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow-up on corrections.
QA Engineer
OSF Global
- Created and updated team QA documentation, including software requirements specification, test strategy, test plan, test scripts, and checklists.
- Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in mobile apps, mobile responsive, and web environments.
- Developed a report for the client with the test results and their evidence.
- Monitored UAT testing and provided customer support.
- Provided team support exploring scenario simulation and possible forecasting consequences caused by changes in the system.
- Registered bugs and followed up on their corrections.
QA Engineer
Ci&T
- Participated in grooming meetings with the client to survey potential test scenarios and deliver subsequent completion of functional specification documentation.
- Created and updated QA documentation used by teams, including software requirement specifications, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
- Worked as a focal point between the client and the team during project development, providing all the necessary information.
- Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow up on corrections.
- Configured test environments and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
- Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was correct as expected and when an error occurred if the status was per the error codes.
- Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
- Performed root cause analysis on the bugs found and presented a dashboard to the team during the retrospective meeting, including all tests performed, bugs found, and suggested improvements.
- Presented all activities from the sprint to the client, monitored UAT testing, and provided customer support.
- Created a report for the client, including test results and their evidence.
QA Analyst
Thomson Reuters
- Created and updated team QA documentation, including test strategy, test plan, test cases, and checklists. All information was discussed in functional specification meetings directly with the client.
- Provided team support, including scenario simulation and possible forecasting consequences caused by changes in the system.
- Performed functional, integration, exploratory, acceptance, regression, and usability testing on the Import and Export Global Trade System.
- Executed API testing, checking if the JSON and XML structure and responses were correct. Tested HTTP requests and whether the status code was valid as expected and when an error occurred if the status was as per the error codes.
- Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
- Registered bugs and followed up on their corrections.
- Established a report to the client, including test results and evidence.
QA Analyst
HITSS Solutions
- Created and planned test activities and provided daily reports about them.
- Developed and updated team QA documentation, including test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
- Configured test environments and performed functional, integration, exploratory, acceptance, regression, usability, mobile, and web testing.
- Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was valid as expected and when an error occurred if the status was as per the error codes.
- Checked queues on the Oracle Application Server, wrote and executed SQL queries, and checked whether the data stored in the tables were correct.
- Provided patch tracking and supported developers throughout software development fixes and bug testing.
- Produced a report for the client, including test results and evidence.
System Analyst
FUNCAMP - Unicamp Development Foundation
- Participated in requirements gathering meetings and execution of posterior analysis with the development team.
- Developed new functionalities and bug fixes, using Oracle PL/SQL and Delphi.
- Supported project stakeholders during the release to the production and maintenance phases of the project.
- Created test cases on TestLink, configured test environments, and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
- Tutored new interns and guided them through all the initial information about the company, trained them on their activities, and developed the standards and tools to be used.
- Worked in a Scrum team and reported daily activities.
PL/SQL Developer
Indra
- Performed analysis on open tickets in Jira and troubleshooting via remote access.
- Participated in requirements gathering meetings and execution of posterior analysis with the development team.
- Worked in a Scrum team and reported daily activities.
- Developed new functionalities and bug fixes using Oracle PL/SQL.
- Supported project stakeholders during the project's release to production and maintenance phases.
- Created test cases on TestLink, configured test environments and performed functional, integration, exploratory, regression, usability, and web testing.
Experience
Beleaf
https://www.beleaf.com.br/Natura Malaysia
Skills
Languages
Delphi, SQL, Gherkin, PHP, Python, Snowflake
Tools
Postman, Jira, BrowserStack, SoapUI, Confluence, Slack, HP Application Lifecycle Management (ALM), Redmine, Mantis, Mantis Bug Tracker, Bugzilla, Zeplin, TestRail, Figma, Sympli, Git, OpenVPN, Crashlytics, PuTTY, Cucumber, Akeneo, Notion, Asana, Google Sheets
Paradigms
Requirements Analysis, Functional Testing, Scrum, User Acceptance Testing (UAT), Manual Testing, Cross-platform, Testing, Behavior-driven Development (BDD), Application Lifecycle Management (ALM)
Platforms
TestLink, Oracle Application Server, Drupal, Google App Engine, Oracle ATG, Magento, Salesforce
Storage
Oracle PL/SQL, JSON, XML Schema, Databases, Database Testing, MySQL, Salesforce Commerce Cloud
Other
Bug Analysis & Reporting, API Testing, Integration Testing, Exploratory Testing, Regression Testing, Test Case Creation, Test Case Execution, Customer Support, GUI Testing, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, eCommerce, Test Planning, Web App Testing, APIs, Test Cases, Release Management, Black Box Testing, UI Testing, Oracle ATG Commerce, Mobile App Testing, Xray Test Management, Kontent CMS, Mirakl, Riskified, Git GUI
Frameworks
Angular, Scaled Agile Framework (SAFe), Sylius
Libraries/APIs
REST APIs
Industry Expertise
Project Management
Education
Bachelor's Degree in Information Systems
Toledo University Center - Araçatuba, São Paulo State, Brazil
Certifications
Agile Transformation and Scaled Agile
Udemy
Espresso Android (Certification No. 000584)
QAninja
Cucumber: Testing your Web App Specifications with Ruby and Capybara
QAninja