Clarissa Mitidiero, Developer in Valinhos - São Paulo, Brazil
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Clarissa Mitidiero

Verified Expert  in Engineering

Bio

Clarissa is a responsible, detail-oriented, and hardworking QA with 8+ years of experience in software testing, requirements analysis, and functional document creation and 5+ years of experience in PL/SQL software development. She has served as QA in dynamic environments with varied clients and projects, such as health, banking, financial services, eCommerce, HR, and universities.

Portfolio

The Weather Channel
Manual QA, Jira, Git, Roku, Figma, Telnet Protocol
Idelic
Manual Testing, Data Quality Management, Data Quality Analysis, AWS Glue...
National Center for Atmospheric Research - General
Magento

Experience

  • Test Case Creation - 10 years
  • Database Testing - 10 years
  • Requirements Analysis - 10 years
  • Bug Analysis & Reporting - 10 years
  • Functional Testing - 10 years
  • API Testing - 7 years
  • Mobile App Testing - 7 years
  • JSON - 7 years

Availability

Part-time

Preferred Environment

BrowserStack, Jira, Postman, TestRail, Confluence, Gherkin, Quality Assurance (QA), SQL, API Testing, Requirements Analysis

The most amazing...

...system I've tested involved several queues and real-time data of a complex, cloud-based telecom system responsible for the data of the country's services.

Work Experience

Manual QA Engineer

2024 - 2024
The Weather Channel
  • Ensured the quality of the transition process for movies, series, and shows in the company's player for use on the Roku device, considering different bandwidth speeds and fault tolerance scenarios.
  • Performed a Roku log investigation using Telnet to ensure endpoints were used properly and response time was adequate to the specifications.
  • Conducted a Roku log investigation using Charles Proxy to ensure endpoints and functionality were working properly.
  • Checked the compatibility of the implemented layout against the Figma design, considering TVs and monitors of different screen sizes and resolutions.
Technologies: Manual QA, Jira, Git, Roku, Figma, Telnet Protocol

Data Quality Engineer

2023 - 2024
Idelic
  • Ensured data quality, comparing the input data in different formats (JSON, CSV, DB2, APIs) versus the information entered into the QA and prod environments, considering transformation rules applied to each field and/or data set.
  • Tested data import processes using Apache Airflow, ensuring the job followed the correct steps and considering the data types at the source.
  • Checked the quality and affected data through the Apache Airflow logs and handmade scripts provided by the engineering team and subsequently checked the data in the target environment.
  • Combined and compared different reports across the environments where data would pass to ensure the transformations would respect the business rules specified.
Technologies: Manual Testing, Data Quality Management, Data Quality Analysis, AWS Glue, Amazon Athena, Amazon S3 (AWS S3), Apache Airflow, Jira, Python

QA Engineer

2023 - 2023
National Center for Atmospheric Research - General
  • Performed test execution with BE (Postman) and FE (mobile and web).
  • Provided team support, registration of bugs, and follow-up on corrections.
  • Performed analysis and troubleshooting on QA and UAT tickets.
  • Supported stakeholders and feature maintenance phases during preparation for Go Live.
Technologies: Magento

QA Engineer

2023 - 2023
Hearst - eCommerce Tower Project
  • Performed test execution: BE (Postman), Magento Commerce, CMS, and FE (web and mobile).
  • Provided team support, including scenario simulation and forecasting possible consequences caused by changes in the system, registration of bugs, and follow-up on corrections.
  • Performed analysis and troubleshooting on QA and UAT tickets.
  • Supported stakeholders and feature maintenance phases during preparation for Go Live.
  • Provided support for leaders to include all necessary information on client websites before going live.
Technologies: Quality Assurance (QA), Content Management Systems (CMS), Magento, Testing Strategy, Contentful, Postman, JSON, QA Testing

QA Engineer - Manual Testing

2021 - 2023
Transform Data Inc
  • Created the company's QA area and organized the processes providing the necessary quality assurance flows.
  • Performed the initial tests and executed the analysis to check for initial critical bugs to verify the current state of the application.
  • Provided analysis and troubleshooting on open tickets.
  • Participated since the transition from the original metrics functionality to the new BI platform.
  • Contributed to product definition and requirements gathering meetings, helping to create tasks following BDD, and helping, together with another QA, define all the new QA processes necessary for this new phase of the product and all test execution.
  • Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in web environments using multiple browsers and operational Systems.
  • Validated data integration with Snowflake, Slack, and Google Sheets.
  • Organized the releases and became the focal point for validating pull requests before merging into the main brunch and later creating the release for production.
  • Supported stakeholders and the maintenance phases of the functionalities during all production releases.
Technologies: Quality Assurance (QA), SQL, Manual QA, Asana, Project Management, Database Testing, Python, Snowflake, Functional Testing, Release Management, Git GUI, Notion, GUI Testing, BrowserStack, Slack, Google Sheets, Black Box Testing, Test Cases, Databases, APIs, Testing, Web App Testing, Test Planning, Cross-platform, Software QA, QA Testing, QA Test Plan Management, Web Service Testing, Git, User Acceptance Testing (UAT), Exploratory Testing, Integration Testing, Postman, REST APIs, UI Testing, Testing Strategy, Amazon S3 (AWS S3)

Manual Tester

2021 - 2022
Azrieli Ecommerce Ltd.
  • Participated in grooming and front-end refinement meetings with the client to survey potential test scenarios and deliver subsequent completion of functional specification documentation.
  • Configured test environments and performed GUI, functional, integration, exploratory, regression, and usability testing in mobile responsive and web environments.
  • Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow-up on corrections.
  • Created and updated QA documentation used by teams, including test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
  • Validated all functionality integrations with third-party applications.
  • Performed analysis and troubleshooting on open tickets.
  • Supported stakeholders and the maintenance phases of the functionalities during all production releases.
  • Organized releases and became the focal point for validating all tasks and environments before the departure for production. After the release, performed smoke testing to validate if the functionalities were working correctly.
Technologies: Manual Testing, Quality Assurance (QA), eCommerce, Angular, Akeneo, API Testing, APIs, BrowserStack, Bug Analysis & Reporting, Confluence, Sylius, Mirakl, Figma, Riskified, Slack, TestRail, Exploratory Testing, GUI Testing, Release Management, Functional Testing, Database Testing, Test Cases, Test Case Execution, Test Case Creation, Black Box Testing, Kontent CMS, Databases, Testing, Web App Testing, Test Planning, Cross-platform, Software QA, QA Testing, QA Test Plan Management, Web Service Testing, User Acceptance Testing (UAT), Regression Testing, Integration Testing, Scrum, Jira, Postman, REST APIs, UI Testing, Testing Strategy, Contentful, Content Management Systems (CMS)

QA Manual

2019 - 2021
BEOC Tech
  • Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in mobile apps and web environments.
  • Created and updated QA documentation, including software requirements specification, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
  • Developed a report for the client with the test results and their evidence.
  • Validated all functionality integrations with third-party applications.
  • Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow-up on corrections.
Technologies: Test Case Creation, GUI Testing, Functional Testing, Requirements Analysis, BrowserStack, Database Testing, Salesforce Commerce Cloud, Oracle ATG, Drupal, Postman, Bug Analysis & Reporting, API Testing, Jira, Confluence, TestLink, Jira Xray, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, MySQL, Magento, PHP, Test Planning, Web App Testing, Angular, Sylius, Akeneo, Salesforce, Kontent CMS, Mobile App Testing, Figma, Sympli, Testing, Notion, APIs, Asana, Databases, Test Cases, TestRail, Black Box Testing, Python, Snowflake, Git GUI, Google Sheets, Release Management, Slack, Git, Customer Support, User Acceptance Testing (UAT), Regression Testing, Exploratory Testing, Integration Testing, Scrum, SoapUI, Test Case Execution, REST APIs, UI Testing, Testing Strategy, Contentful, Content Management Systems (CMS)

QA Engineer

2018 - 2019
OSF Global
  • Created and updated team QA documentation, including software requirements specification, test strategy, test plan, test scripts, and checklists.
  • Configured test environments and performed GUI, functional, integration, exploratory, regression, usability, and UAT testing in mobile apps, mobile responsive, and web environments.
  • Developed a report for the client with the test results and their evidence.
  • Monitored UAT testing and provided customer support.
  • Provided team support exploring scenario simulation and possible forecasting consequences caused by changes in the system.
  • Registered bugs and followed up on their corrections.
Technologies: API Testing, Test Case Creation, GUI Testing, Functional Testing, Database Testing, Salesforce Commerce Cloud, Oracle PL/SQL, TestLink, Bug Analysis & Reporting, BrowserStack, Confluence, Jira, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, Test Planning, Web App Testing, Angular, Sylius, Akeneo, Salesforce, Kontent CMS, Figma, Sympli, Testing, Databases, Test Cases, Black Box Testing, Release Management, Slack, APIs, Customer Support, User Acceptance Testing (UAT), Regression Testing, Exploratory Testing, Integration Testing, Scrum, Test Case Execution, REST APIs, UI Testing, Testing Strategy, Contentful, Content Management Systems (CMS)

QA Engineer

2016 - 2018
Ci&T
  • Participated in grooming meetings with the client to survey potential test scenarios and deliver subsequent completion of functional specification documentation.
  • Created and updated QA documentation used by teams, including software requirement specifications, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
  • Worked as a focal point between the client and the team during project development, providing all the necessary information.
  • Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow up on corrections.
  • Configured test environments and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
  • Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was correct as expected and when an error occurred if the status was per the error codes.
  • Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
  • Performed root cause analysis on the bugs found and presented a dashboard to the team during the retrospective meeting, including all tests performed, bugs found, and suggested improvements.
  • Presented all activities from the sprint to the client, monitored UAT testing, and provided customer support.
  • Created a report for the client, including test results and their evidence.
Technologies: Oracle PL/SQL, GUI Testing, Functional Testing, XML Schema, Database Testing, Mobile App Testing, Behavior-driven Development (BDD), Gherkin, User Acceptance Testing (UAT), Test Case Execution, Test Case Creation, Requirements Analysis, Exploratory Testing, PuTTY, Scrum, Google App Engine, TestLink, Postman, Customer Support, Crashlytics, Drupal, SoapUI, JSON, Integration Testing, Git, Bug Analysis & Reporting, Confluence, BrowserStack, Jira, API Testing, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, MySQL, Test Planning, Web App Testing, Angular, Salesforce, Figma, Sympli, Testing, Black Box Testing, Git GUI, Release Management, Slack, Test Cases, Databases, APIs, Regression Testing, REST APIs, UI Testing, Testing Strategy

QA Analyst

2015 - 2016
Thomson Reuters
  • Created and updated team QA documentation, including test strategy, test plan, test cases, and checklists. All information was discussed in functional specification meetings directly with the client.
  • Provided team support, including scenario simulation and possible forecasting consequences caused by changes in the system.
  • Performed functional, integration, exploratory, acceptance, regression, and usability testing on the Import and Export Global Trade System.
  • Executed API testing, checking if the JSON and XML structure and responses were correct. Tested HTTP requests and whether the status code was valid as expected and when an error occurred if the status was as per the error codes.
  • Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
  • Registered bugs and followed up on their corrections.
  • Established a report to the client, including test results and evidence.
Technologies: Test Case Creation, GUI Testing, Database Testing, Regression Testing, Exploratory Testing, Integration Testing, Scrum, API Testing, Requirements Analysis, Functional Testing, Bug Analysis & Reporting, BrowserStack, Jira, OpenVPN, TestLink, XML Schema, JSON, Postman, SoapUI, Oracle PL/SQL, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, MySQL, Test Planning, Web App Testing, Testing, APIs, Databases, Test Cases, Black Box Testing, Release Management, Slack, User Acceptance Testing (UAT), Test Case Execution, REST APIs, UI Testing, Testing Strategy

QA Analyst

2013 - 2015
HITSS Solutions
  • Created and planned test activities and provided daily reports about them.
  • Developed and updated team QA documentation, including test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
  • Configured test environments and performed functional, integration, exploratory, acceptance, regression, usability, mobile, and web testing.
  • Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was valid as expected and when an error occurred if the status was as per the error codes.
  • Checked queues on the Oracle Application Server, wrote and executed SQL queries, and checked whether the data stored in the tables were correct.
  • Provided patch tracking and supported developers throughout software development fixes and bug testing.
  • Produced a report for the client, including test results and evidence.
Technologies: GUI Testing, XML Schema, Oracle ATG, Database Testing, Application Lifecycle Management (ALM), Customer Support, User Acceptance Testing (UAT), Functional Testing, Integration Testing, API Testing, Test Case Execution, Test Case Creation, Bug Analysis & Reporting, Requirements Analysis, HP Application Lifecycle Management (ALM), Oracle Application Server, JSON, Postman, SoapUI, Oracle PL/SQL, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, Test Planning, Web App Testing, Testing, APIs, Databases, Test Cases, Black Box Testing, Release Management, Oracle ATG Commerce, Regression Testing, Exploratory Testing, REST APIs, UI Testing, Testing Strategy

System Analyst

2012 - 2013
FUNCAMP - Unicamp Development Foundation
  • Participated in requirements gathering meetings and execution of posterior analysis with the development team.
  • Developed new functionalities and bug fixes, using Oracle PL/SQL and Delphi.
  • Supported project stakeholders during the release to the production and maintenance phases of the project.
  • Created test cases on TestLink, configured test environments, and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
  • Tutored new interns and guided them through all the initial information about the company, trained them on their activities, and developed the standards and tools to be used.
  • Worked in a Scrum team and reported daily activities.
Technologies: Requirements Analysis, SoapUI, Database Testing, Functional Testing, Bug Analysis & Reporting, Bugzilla, Mantis Bug Tracker, TestLink, Delphi, Manual Testing, SQL, Manual QA, Quality Assurance (QA), QA Test Plan Management, QA Testing, Software QA, Cross-platform, Test Planning, Web App Testing, Test Cases, Databases, Testing, User Acceptance Testing (UAT), Scrum, Jira

PL/SQL Developer

2010 - 2012
Indra
  • Performed analysis on open tickets in Jira and troubleshooting via remote access.
  • Participated in requirements gathering meetings and execution of posterior analysis with the development team.
  • Worked in a Scrum team and reported daily activities.
  • Developed new functionalities and bug fixes using Oracle PL/SQL.
  • Supported project stakeholders during the project's release to production and maintenance phases.
  • Created test cases on TestLink, configured test environments and performed functional, integration, exploratory, regression, usability, and web testing.
Technologies: Jira, Bug Analysis & Reporting, Functional Testing, Database Testing, Mantis, Delphi, Redmine, Manual Testing, SQL, Manual QA, Quality Assurance (QA), QA Test Plan Management, QA Testing, Software QA, Web App Testing, Test Cases, Databases, Testing, Oracle ATG Commerce, User Acceptance Testing (UAT)

Experience

Beleaf

https://www.beleaf.com.br/
Acted as lead QA in a complex project for a vegan food franchise, with responsibility for the validation of the data in Magento, the purchase flow, and the application front end on its different visualizations.

Natura Malaysia

Validated the eCommerce website and the dashboard for the sales representatives and the exclusive area in which each representative would display products and negotiate with local customers. As part of the project, I also validated the data integration with Oracle ATG.

Education

2004 - 2007

Bachelor's Degree in Information Systems

Toledo University Center - Araçatuba, São Paulo State, Brazil

Certifications

FEBRUARY 2021 - PRESENT

Agile Transformation and Scaled Agile

Udemy

FEBRUARY 2020 - PRESENT

Espresso Android (Certification No. 000584)

QAninja

MAY 2017 - PRESENT

Cucumber: Testing your Web App Specifications with Ruby and Capybara

QAninja

Skills

Libraries/APIs

REST APIs

Tools

Postman, Jira, BrowserStack, SoapUI, Confluence, Slack, HP Application Lifecycle Management (ALM), Redmine, Mantis, Mantis Bug Tracker, Bugzilla, Zeplin, TestRail, Figma, Sympli, Git, OpenVPN, Crashlytics, PuTTY, Cucumber, Jira Xray, Akeneo, Notion, Asana, Google Sheets, AWS Glue, Amazon Athena, Apache Airflow

Languages

Delphi, SQL, Gherkin, PHP, Python, Snowflake

Paradigms

Requirements Analysis, Functional Testing, Scrum, User Acceptance Testing (UAT), Manual Testing, Cross-platform, Testing, Behavior-driven Development (BDD), Application Lifecycle Management (ALM)

Platforms

TestLink, Contentful, Oracle Application Server, Drupal, Google App Engine, Oracle ATG, Magento, Salesforce, Mirakl

Storage

Oracle PL/SQL, JSON, XML Schema, Databases, Database Testing, MySQL, Amazon S3 (AWS S3), Salesforce Commerce Cloud

Frameworks

Angular, Scaled Agile Framework (SAFe), Sylius

Industry Expertise

Project Management

Other

Bug Analysis & Reporting, API Testing, Integration Testing, Exploratory Testing, Regression Testing, Test Case Creation, Test Case Execution, Customer Support, GUI Testing, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, eCommerce, Test Planning, Web App Testing, APIs, Test Cases, Release Management, Black Box Testing, UI Testing, Content Management Systems (CMS), Testing Strategy, Oracle ATG Commerce, Mobile App Testing, Data Quality Management, Data Quality Analysis, Kontent CMS, Riskified, Git GUI, Roku, Telnet Protocol

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