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Clarissa Mitidiero, Manual QA Engineer | Developer in Campinas - State of São Paulo, Brazil
Clarissa Mitidiero

Manual QA Engineer | Developer in Campinas - State of São Paulo, Brazil

Member since May 11, 2016
Clarissa is a responsible, detail-oriented, and hardworking QA with 8+ years of experience in software testing, requirements analysis, and functional document creation, and 5+ years of experience in PL/SQL software development. She has been serving as QA in dynamic environments with varied clients and projects, such as health, banking and financial services, eCommerce, HR, and universities.
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Portfolio

  • Freelance
    Test Case Creation, GUI Testing, Functional Testing, Requirements Analysis...
  • OSF Global
    API Testing, Test Case Creation, GUI Testing, Functional Testing...
  • Ci&T
    Oracle PL/SQL, GUI Testing, Functional Testing, XML Schema, Visual Studio...

Experience

Location

Campinas - State of São Paulo, Brazil

Availability

Part-time

Preferred Environment

Windows, BrowserStack, TestLink, Visual Studio, Trello, Git, Atlassian Jira, Postman

The most amazing...

...system I've tested involved several queues and real-time data of a complex, cloud-based telecom system, responsible for the data of the country's services.

Employment

  • QA Manual

    2020 - PRESENT
    Freelance
    • Configured test environments and performed functional, integration, exploratory, regression, GUI, mobile, and web testing.
    • Created and updated QA documentation, including software requirements specification, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
    • Created a report to the client with the test results and their evidence.
    Technologies: Test Case Creation, GUI Testing, Functional Testing, Requirements Analysis, BrowserStack, Visual Studio, Database Testing, Salesforce Commerce Cloud, Oracle ATG, Drupal, Postman, VS Code, Bug Analysis & Reporting, API Testing, Atlassian Jira, Atlassian Confluence, TestLink, Xray Test Management, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, MySQL, Magento, PHP, Test Planning

  • QA Engineer

    2018 - 2020
    OSF Global
    • Created and updated QA documentation used by teams, including software requirements specification, test strategy, test plan, test scripts, and checklists.
    • Configured test environments and performed functional, integration, exploratory, regression, usability, and GUI testing.
    • Created a report to the client with the test results and their evidence.
    • Monitored UAT testing and provided customer support.
    Technologies: API Testing, Test Case Creation, GUI Testing, Functional Testing, Database Testing, Salesforce Commerce Cloud, Oracle PL/SQL, TestLink, Bug Analysis & Reporting, BrowserStack, Atlassian Confluence, Atlassian Jira, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, Test Planning

  • QA Engineer

    2016 - 2018
    Ci&T
    • Participated in grooming meetings with the client to survey potential test scenarios and deliver subsequent completion of functional specification documentation.
    • Created and updated QA documentation used by teams, including software requirement specifications, test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
    • Worked as a focal point between the client and the team during project development, providing all the necessary information.
    • Provided team support, including scenario simulation and forecasting of possible consequences caused by changes in the system, registration of bugs, and follow up on corrections.
    • Configured test environments and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
    • Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was correct as expected and when an error occurred if the status was per the error codes.
    • Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
    • Performed root cause analysis on the bugs found and presented a dashboard to the team during the retrospective meeting, including all tests performed, bugs found, and suggested improvements.
    • Presented all activities from the sprint to the client, monitored UAT testing, and provided customer support.
    • Created a report for the client, including test results and their evidence.
    Technologies: Oracle PL/SQL, GUI Testing, Functional Testing, XML Schema, Visual Studio, Database Testing, Mobile Testing, Behavior-driven Development (BDD), Gherkin, User Acceptance Testing (UAT), Test Case Execution, Test Case Creation, Requirements Analysis, Exploratory Testing, PuTTY, Scrum, Google App Engine, TestLink, Postman, Customer Support, Crashlytics, Drupal, SoapUI, JSON, Integration Testing, Git, Client Reporting, Bug Analysis & Reporting, Atlassian Confluence, BrowserStack, Atlassian Jira, API Testing, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, eCommerce, MySQL, Test Planning

  • QA Analyst

    2015 - 2016
    Thomson Reuters
    • Created and updated QA documentation used by teams, including test strategy, test plan, test cases, and checklists. All information was discussed in functional specification meetings directly with the client.
    • Provided team support, including scenario simulation and forecasting possible consequences caused by changes in the system.
    • Performed functional, integration, exploratory, acceptance, regression, and usability testing on the Import/Export Global Trade System.
    • Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was correct as expected and when an error occurred if the status was per the error codes.
    • Wrote and executed SQL queries and checked whether the data stored in the tables were correct.
    • Registered bugs and followed up on their corrections.
    • Created a report to the client, including test results and their evidence.
    Technologies: Test Case Creation, GUI Testing, Database Testing, Regression Testing, Exploratory Testing, Integration Testing, Scrum, API Testing, Client Reporting, Requirements Analysis, Functional Testing, Bug Analysis & Reporting, Cisco Webex, BrowserStack, Atlassian Jira, OpenVPN, TestLink, XML Schema, JSON, Postman, SoapUI, Oracle PL/SQL, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, MySQL, Test Planning

  • QA Analyst

    2013 - 2015
    HITSS Solutions
    • Created and planned test activities and provided daily reports about them.
    • Created and updated QA documentation used by teams, including test strategy, test plan, test scripts, and checklists. All information was discussed in functional specification meetings directly with the client.
    • Configured test environments and performed functional, integration, exploratory, acceptance, regression, usability, mobile, and web testing.
    • Performed API testing, checking if the JSON and XML structure and its responses were correct. Tested HTTP requests and whether the status code was correct as expected and when an error occurred if the status was per the error codes.
    • Checked queues on the Oracle Application Server, wrote and executed SQL queries, and checked whether the data stored in the tables were correct.
    • Performed patch tracking and supported developers throughout software development fixes and bug testing.
    • Created a report to the client, including test results and their evidence.
    Technologies: GUI Testing, XML Schema, Oracle ATG, Database Testing, Application Lifecycle Management (ALM), Customer Support, User Acceptance Testing (UAT), Functional Testing, Integration Testing, API Testing, Exploratory Testing, Test Case Execution, Test Case Creation, Bug Analysis & Reporting, Requirements Analysis, HP Application Lifecycle Management (ALM), Oracle Application Server, JSON, Postman, SoapUI, Oracle PL/SQL, Manual Testing, SQL, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, Cross-platform, Test Planning

  • System Analyst

    2012 - 2013
    FUNCAMP - Unicamp Development Foundation
    • Participated in requirements gathering meetings and execution of posterior analysis with the development team.
    • Developed new functionalities and bug fixes, using Oracle PL/SQL and Delphi.
    • Supported project stakeholders during the release to the production and maintenance phases of the project.
    • Created test cases on TestLink, configured test environments, and performed functional, integration, exploratory, regression, usability, mobile, and web testing.
    • Tutored new interns and guided them through all the initial information about the company, trained them on their activities, and developed the standards and tools to be used.
    • Worked in a Scrum team and reported daily activities.
    Technologies: Requirements Analysis, SoapUI, Database Testing, System Requirements, Functional Testing, Bug Analysis & Reporting, Bugzilla, Mantis Bug Tracker, TestLink, Delphi, PL/SQL, Manual Testing, SQL, Manual QA, Quality Assurance (QA), QA Test Plan Management, QA Testing, Software QA, Cross-platform, Test Planning

  • PL/SQL Developer

    2010 - 2012
    Indra
    • Performed analysis on open tickets in Jira and troubleshooting via remote access.
    • Participated in requirements gathering meetings and execution of posterior analysis with the development team.
    • Worked in a Scrum team and reported daily activities.
    • Developed new functionalities and bug fixes using Oracle PL/SQL.
    • Supported stakeholders of the project during the release to production and maintenance phases of the project.
    • Created test cases on TestLink; configured test environments; and performed functional, integration, exploratory, regression, usability, and web testing.
    Technologies: Atlassian Jira, Bug Analysis & Reporting, Functional Testing, Database Testing, TeamViewer, TortoiseSVN, Mantis, Delphi, PL/SQL Developer, Redmine, Manual Testing, SQL, Manual QA, Quality Assurance (QA), QA Test Plan Management, QA Testing, Software QA

Experience

  • Beleaf
    https://www.beleaf.com.br/

    Acted as lead QA in a complex project for a vegan food franchise, with responsibility for the validation of the data in Magento, the purchase flow, and the application front end on its different visualizations.

  • Natura Malaysia

    Validated the eCommerce website and the dashboard for the sales representatives and the exclusive area in which each representative would display products and negotiate with local customers. As part of the project, I also validated the data integration with Oracle ATG.

Skills

  • Languages

    Delphi, SQL, Gherkin, PHP

  • Tools

    Postman, BrowserStack, SoapUI, Atlassian Confluence, HP Application Lifecycle Management (ALM), Redmine, Mantis, Mantis Bug Tracker, Bugzilla, Zeplin, Git, Visual Studio, OpenVPN, Crashlytics, PuTTY, Cucumber

  • Paradigms

    Requirements Analysis, Functional Testing, Scrum, User Acceptance Testing (UAT), Manual Testing, Cross-platform, Behavior-driven Development (BDD), Mobile Testing, Application Lifecycle Management (ALM)

  • Platforms

    TestLink, Windows, Oracle Application Server, Drupal, Google App Engine, Oracle ATG, Magento

  • Storage

    Oracle PL/SQL, JSON, XML Schema, Database Testing, MySQL, Salesforce Commerce Cloud

  • Other

    Atlassian Jira, Bug Analysis & Reporting, API Testing, Integration Testing, Exploratory Testing, Regression Testing, Test Case Creation, Test Case Execution, Customer Support, GUI Testing, Manual QA, Quality Assurance (QA), Web Service Testing, QA Test Plan Management, QA Testing, Software QA, eCommerce, Test Planning, Oracle ATG Commerce, Xray Test Management

  • Frameworks

    Scaled Agile Framework (SAFe)

Education

  • Bachelor's Degree in Information Systems
    2004 - 2007
    Toledo University Center - Araçatuba, São Paulo State, Brazil

Certifications

  • Agile Transformation and Scaled Agile
    FEBRUARY 2021 - PRESENT
    Udemy (http://ude.my/UC-bd81ae40-9ce6-4a3c-8542-b9d585d4feaf)
  • Espresso Android (Certification No. 000584)
    FEBRUARY 2020 - PRESENT
    QA Ninja
  • Cucumber - Testing your webapp specifications with Ruby and Capybara
    MAY 2017 - PRESENT
    QA Ninja (https://www.sympla.com.br/baixar-certificado/wHSSd0AQyS2vkBg7FZMuN1P5SKmXLjxe6dbNXSM09TE)

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