Senior Full-stack Developer2019 - 2021Online Freelance Agency
- Developed an enterprise application for an assisted living conglomerate (ALF) for their sites that was later resold to other ALFs.
- Optimized complex codebases to process faster and provide enhanced user experiences.
- Helped our team resolve difficult bugs and provided training to junior developers to help maintain a consistent, simplified codebase.
Full-stack Developer2015 - 2020NICE inContact
- Developed custom integrations between InContact and Avaya automated call distributors and Verint and IEX workforce management applications.
- Tracked and fixed the bugs using Jira and GitHub as a reporting tool.
- Developed front-end applications that integrated with Google Dialogflow to deflect customers that needed to contact an actual agent.
Full-stack Developer2012 - 2015Tampa Bay Cares
- Developed, maintained, and delivered contracts and reports.
- Resolved care issues and technical problems independently.