Salesforce Solution and Technical Architect
2021 - PRESENTValiant Finance- Design and implementation of lending product matching application including apex back end and lightning web components resulting automated and accurate selection of product against applications during quoting and application flows.
- Uplift of Salesforce team including best practices, coaching and mentoring team members.
- Various initiatives such as security enhancements and optimization of Apex code base to avoid hitting governor limits.
Technologies: Fintech, Apex, Lightning Components, Salesforce DX, APIs, HerokuSalesforce Solution and Technical Architect
2018 - 2021Athena Mortgage- Played a key role in building and preparing for the launch of lending and origination platforms.
- Designed and led the implementation of the early warning system, loan statements, payments, treasury, and financial statement of position.
- Designed and implemented a CI/CD framework, including the use of Salesforce DX, scratch orgs, and seeding of anonymized data.
- Designed and implemented a resilient and centralized error handling framework, including integration with Splunk and Jira.
- Managed the design and implementation of a bespoke origination platform.
- Led the lending squad (team) of five developers to deliver new features and support the platform operationally.
Technologies: CRM Design, APEX Code, JavaScript, Salesforce, Salesforce Apex, Salesforce REST API, Salesforce DX, Salesforce Bulk API, Salesforce Reporting & Dashboards, Salesforce Technical Architecture, Project Management, Salesforce Identity, API Integration, Lightning Components, Lightning Communities, Single Sign-on (SSO)Salesforce Solution and Technical Architect | CPQ Implementation
2017 - 2018Singtel Optus- Conducted design implementation and product modeling using Vlocity CPQ.
- Managed the design and implementation of automation leveraging Vlocity OmniScript and DataRaptor in conjunction with Lightning Components and Apex.
- Coached and guided the development and testing teams.
- Designed and implemented Salesforce CPQ and Salesforce Billing for the Optus Sport business unit.
Technologies: CRM Design, Vlocity CPQ, Salesforce CPQ, Apex, Salesforce Apex, Salesforce REST API, Salesforce, Salesforce Reporting & Dashboards, JavaScript, Salesforce Technical Architecture, Project Management, Salesforce Service Cloud, API Integration, Billing, Lightning Components, Lightning Communities, Salesforce Sales CloudSalesforce Solution and Technical Architect
2016 - 2017Coroma Consulting- Produced the solution architecture of a sports management platform including Salesforce, Heroku, and Skuid.
- Built the integration architecture, including Node.js service APIs running on Heroku.
- Created solutions for various projects across customers in the financial services sector.
Technologies: CRM Design, APEX Code, Batch Apex, Sales, Integration Architecture, Salesforce Apex, Salesforce REST API, Salesforce, Salesforce Reporting & Dashboards, Salesforce Technical Architecture, Project Management, Salesforce Service Cloud, API Integration, Lightning Components, Lightning CommunitiesSalesforce Solution and Technical Architect
2015 - 2016Commonwealth Bank of Australia- Served as an in-house architect and technical lead across three initiatives — extension project, regulatory reform, and BAU release.
- Led a team of eight developers throughout 12 development cycles.
- Drove the conversations with enterprise architects to achieve optimal integration solutions in line with best practices, including education on the Salesforce platform.
Technologies: CRM Design, API Integration, Apex, Visualforce, Batch Apex, Salesforce Apex, Salesforce REST API, Salesforce SOAP API, Salesforce Bulk API, Salesforce, Salesforce Reporting & Dashboards, Salesforce Technical Architecture, Project Management, Salesforce IdentityEngagement Manager
2014 - 2015BlueWolf- Partnered with the delivery team to deliver key stakeholder management and oversee the delivery of high-quality consulting and outcomes with journey clients.
- Led the requirements gathering sessions, producing both functional and technical design documents.
- Managed the technical delivery of solutions, including integrations and security customizations.
- Led the introduction of release and environment management best practices with multiple clients.
Technologies: CRM Design, Salesforce, Salesforce REST API, Project Management, Business Proposals, Salesforce Reporting & Dashboards, Salesforce Technical ArchitectureSalesforce Solution and Technical Architect
2013 - 2014Commonwealth Bank of Australia- Served as an in-house Salesforce architect and technical lead for Salesforce in wealth management.
- Established best practice procedures applicable to applications built on the Salesforce platform, including release and environment management and code best practices.
- Played a key role in the implementation of encryption via CipherCloud.
- Led the transition of Connect Application from project delivery to BAU support model while leading a blended (onshore and offshore) team of five developers and administrators.
Technologies: CRM Design, Apex, API Integration, Batch Apex, Project Management, Salesforce Apex, Salesforce SOAP API, Salesforce, Salesforce Reporting & Dashboards, Visualforce, Salesforce Technical ArchitectureSalesforce Solution and Technical Architect
2010 - 2013Various Projects- Performed client-facing on-site engagements to assess and improve existing Salesforce.com and Force.com implementations.
- Designed, prototyped, and developed custom functionality leveraging Visualforce pages and Apex.
- Designed and delivered CRM-based applications across several industry sectors, such as financial services, pharmaceuticals, technology, telco, construction, and property development.
Technologies: APEX Code, Batch Apex, CRM Design, Salesforce REST API, Salesforce SOAP API, Visualforce, Salesforce Technical Architecture