Ed Hossam, Developer in Melbourne, Victoria, Australia
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Ed Hossam

Verified Expert  in Engineering

Bio

Ed is a seasoned transformation lead, enterprise architect, and pre-sales professional. He has over 17 years of experience in strategy, advisory, enterprise architecture, and consulting. Ed has driven cloud and digital workplace transformation and collaboration projects while overseeing client/partner engagements, pre-sales activities, and solutions architecture, leveraging integration and automation tools and various cloud technologies such as Microsoft 365, Azure, and MS Power Platforms.

Portfolio

Gridots
Advisory, Agile Project Management, Application Modernization, Azure...
Clear Dynamics
Digital Transformation, Presales, Modernization, Applications, XML, Strategy
AustralianSuper
Applications, Modernization, Intranets, Cloud Migration, Digital Transformation...

Experience

  • Digital Transformation - 14 years
  • Intranets - 10 years
  • Microsoft SQL Server - 10 years
  • Microsoft 365 - 7 years
  • Cloud Migration - 4 years
  • Modernization - 4 years
  • Applications - 4 years
  • Azure - 3 years

Availability

Part-time

Preferred Environment

Microsoft 365, Jira, Azure, NoSQL, Microsoft SQL Server, Cloud Migration, Applications, Modernization, Intranets, Microsoft Power Platform, Digital Transformation, Microsoft

The most amazing...

...project I've led is an on-premise full data and intranet migration for an insurance company, with enterprise integration and security and governance compliance.

Work Experience

Pre-sales Architect | Engagement Manager

2021 - PRESENT
Gridots
  • Led digital transformation initiatives, modernizing workplaces with M365 (SharePoint, Teams, OneDrive), Power Platform, and Azure to enhance collaboration and efficiency.
  • Managed strategic partner engagements, driving value-selling, roadmaps, and solution adoption aligned with business goals.
  • Designed and implemented governance frameworks for M365, optimizing security with Purview, DLP, and sensitivity labels.
  • Provided strategic advisory to C-level executives, enabling informed technology decisions and digital workplace transformations.
  • Oversaw vendor assessments, solution analysis, and RFX processes to ensure optimal solution alignment.
  • Directed cloud migration, intranet development, and system integration projects from ideation to execution.
  • Worked for notable clients: AustralianSuper, Department of Education, higher education institutes, and various Microsoft partners.
  • Designed and implemented co-selling and partner growth programs across APAC, improving engagement performance, securing long-term strategic alliances, and improving retention.
  • Championed customer-centric success management digital transformation programs, security, compliance, risk, and operational ROI.
  • Mentored consultants to develop joint opportunity pipelines, enable partner teams, deliver adoption/enablement programs, cross-functional playbooks, and market expansion strategies.
Technologies: Advisory, Agile Project Management, Application Modernization, Azure, Architecture, Cloud Migration, Microsoft 365, Microsoft Teams, Modern workplace, Microsoft Dynamics, Strategy, Partnerships, Customer Success, Microsoft Power Platform

Solutions Architect | Pre-sales

2022 - 2022
Clear Dynamics
  • Helped clients, account executives, and technical teams leveraging Clear Dynamic's AIEOS platform to build solutions using no/low-code custom configurations and deliver them to scale on the cloud.
  • Contributed to vendor analysis, management, solutions analysis and assessment, proposals, and the request for x (RFx) process, where x stands for information (RFI), proposal (RFP), or quotation (RFQ).
  • Engaged with all management levels, C-level executives, technical architects, and business users.
  • Leveraged the AIEOS platform modules and systems integrations for the energy sector, targeting medium-size energy retailers.
  • Provided vendors and business stakeholders' engagement assessments, recommendations, proposals, and the RFx process.
Technologies: Digital Transformation, Presales, Applications, Modernization, XML, Strategy

Solutions Architect | Strategy and Advisory

2021 - 2021
AustralianSuper
  • Drove the digital transformation strategy roadmaps, initiatives, and solutions architecture.
  • Owned digital transformation initiatives for cloud migrations, intranets, and systems integrations from ideation to delivery.
  • Handled the vendor and solution analysis, management, market scan, gap analysis, proposals, and RFx process.
  • Focused on leveraging Microsoft 365 and Azure platform capabilities for digital workplace solutions.
  • Engaged with and presented to all management levels, C-level executives, product owners, and business users.
  • Managed multiple large digital transformation strategy and architecture projects, including the Microsoft 365 platform migration of data architecture and local network drives, SharePoint intranet overhaul, and internal enterprise systems integration.
Technologies: Applications, Modernization, Intranets, Cloud Migration, Digital Transformation, Collaboration, Microsoft 365, Azure, Jira, SharePoint, Microsoft, SharePoint Online, Office 365, Microsoft Power Automate, XML, Dynamics 365 Business Central, Application Modernization, Microsoft Power BI, Microsoft Teams, Microsoft Power Apps, Microsoft Entra, Microsoft Intune, Microsoft Purview, Cybersecurity Maturity Model Certification (CMMC), Strategy

Principal Digital Workplace Consultant and Architect | Pre-sales

2019 - 2021
NTT
  • Collaborated with government and tier 1 clients such as AFCA, Fed Square, Future Funds, Iluka, and CPA, owning pre-sales and architecture activities for projects over $1 million in budget.
  • Focused mainly on Microsoft 365 and Azure digital workplace solutions such as SharePoint Online and Teams.
  • Owned pre-sales and tendering processes and projects with account executives and sales teams.
  • Managed clients and stakeholders, including C-level executives and technical, sales, and marketing teams.
  • Provided senior-level expertise in strategy, technical advisory, and business analysis.
  • Contributed to the digital workplace strategy and technical advisory and solutions architecture, analysis, and design.
  • Conducted pre-sales pipeline activities, including workshops, requirements gathering, proposals, the RFx process, tenders, proof of concepts (POCs), presentations, and demos, coordinating with sales and technical teams.
  • Led Agile projects and reported to managers and different stakeholders.
Technologies: Applications, Modernization, Cloud Migration, Solution Architecture, Azure, Microsoft 365, SharePoint, Microsoft, SharePoint Online, Office 365, Microsoft Dynamics CRM, Microsoft Power Automate, XML, Dynamics 365 Business Central, Microsoft Dynamics 365, Application Modernization, Microsoft Power BI, Microsoft Teams, Microsoft Power Apps, Microsoft Entra, Microsoft Intune, Microsoft Visual Studio, Microsoft Purview, Cybersecurity Maturity Model Certification (CMMC), Strategy

Microsoft 365 Architect | Pre-sales

2016 - 2018
Data#3
  • Contributed to projects for government and private tier 1 clients such as the Department of Education, the Bureau of Meteorology, the Productivity Commission, Spirit of Tasmania, and Telstra.
  • Focused on Microsoft 365 and SharePoint Online migration and integration projects, along with Power BI and Azure.
  • Engaged with C-level management, sales, and marketing teams.
  • Traveled frequently and collaborated with inter-state teams for projects with an inter-state and national focus.
  • Conducted pre-sales pipeline activities, including proposals, RFPs, RFQs, tender requests, POC solutions, presentations, and demos, coordinating with sales and technical teams.
  • Applied the Agile and Scrum management methodology to shorten delivery times and increase customer engagements.
Technologies: Modernization, Applications, Architecture, Presales, Cloud Migration, Intranets, Digital Transformation, Agile Project Management, Microsoft 365, ShareGate, Trello, SharePoint, Microsoft, SharePoint Online, Office 365, Microsoft Power Automate, XML, Application Modernization, Microsoft Teams, Microsoft Power Apps, Microsoft Entra, Microsoft Visual Studio, Strategy

Microsoft 365 Senior Consultant and Architect | Pre-sales

2015 - 2016
White Sapphire
  • Collaborated with clients such as the Department of Education, 5P Consulting, Kiandra Consulting, T2 tea company, the Country Road Group, and various Telstra projects.
  • Focused on SharePoint customization, migration, and integration projects.
  • Owned projects, including client engagement and management.
  • Provided senior-level expertise in business analysis, design, development, and implementation, with tasks breakdown and estimation, QA testing, deployment, and documentation.
  • Engaged with solutions architecture, analysis, design, development, testing, and deployments.
  • Handled pre-sales activities, including POCs, presentations, and demos.
  • Applied the Agile and Scrum management methodology to shorten delivery times and increase customer engagements.
  • Conducted analysis workshops, requirements gathering, and project sizing and estimations, provided technical advice, and reported to managers and stakeholders.
Technologies: Applications, Modernization, Microsoft 365, jQuery, CSS, Consulting, SharePoint, Microsoft, SharePoint Online, Office 365, Microsoft Power Automate, XML, Application Modernization, Microsoft Teams, Microsoft Entra, Microsoft Visual Studio, Microsoft Team Foundation Server

SharePoint Consultant | Pre-sales

2013 - 2015
Empired
  • Collaborated with government and tier 1 clients in pre-sales and architecture engagements.
  • Owned and conducted technical analysis and architecture for multiple projects. I was also the primary contact point for the said projects.
  • Provided senior-level expertise in analysis, design, development, and implementation.
  • Conducted client meetings and engaged in solutions analysis, requirements gathering, development, and testing.
  • Managed autonomous projects with little supervision and reported to managers and clients, highlighting progress and risks and suggesting mitigations and solutions for daily challenges.
Technologies: Modernization, Applications, SharePoint, Nintex, InfoPath, Microsoft SQL Server, jQuery, Microsoft 365, Microsoft, SharePoint Online, Office 365, XML, Application Modernization, Microsoft Entra, Microsoft Visual Studio, Microsoft Team Foundation Server

SharePoint Consultant

2013 - 2013
Self-employed
  • Managed client engagements end to end, focusing on SharePoint 2010 and .Net solutions.
  • Built experiences in SharePoint search or FAST Search and migrated to SharePoint 2013 new features.
  • Followed and engaged in local SharePoint communities such as the Melbourne SharePoint group.
Technologies: Applications, Modernization, SharePoint, .NET, Microsoft, SharePoint Online, Office 365, XML, Microsoft Visual Studio

Experience

Digital Transformation Program for Large Financial Services Organization

Led the digital transformation program's strategy, roadmap, architecture, and pre-sales activities for a large financial services organization as part of the advisory and strategy team. The program scope was split into the following three main work streams:

The first was migrating over 20 terabytes of sensitive and secured data from on-premise network drives and servers to the Microsoft 365 platform. The migration was done while maintaining, streamlining, and enhancing its security and permissions, driving enhanced collaboration on the cloud and leveraging SharePoint, Microsoft Teams, and OneDrive. Governance and compliance were the paramount focus of the migration.

The second was integrating with the broad internal enterprise systems in phases, focusing on automation and process enhancements using the no code/low code Microsoft Power Platform Center of Excellence.

The third was overhauling the intranet for all departments, surfacing and integrating data and information across the organization.

I oversaw the data migration, information and security policies compliance, partner, vendors, and stakeholders' management while working with C-level executives, project managers, and business and technical cross-functional teams.

M365 implementation and Dynamics Rollout & Adoption at Large Organization

Designed and executed a comprehensive adoption strategy for
Microsoft Teams, aligning with the organization's vision for improved collaboration. I defined success metrics, user journeys, and governance frameworks, ultimately leading to a successful rollout and establishing a strong foundation for subsequent projects. This engagement generated additional projects, including a Microsoft Dynamics upgrade and a custom application modernization initiative, resulting in 20% revenue growth.

Education

1999 - 2003

Bachelor's Degree in Computer Science

Ain Shams University - Cairo, Egypt

Certifications

OCTOBER 2022 - PRESENT

The Open Group Architecture Framework (TOGAF) Certification Program

The Open Group

MARCH 2022 - PRESENT

Digital Transformation in Financial Services

Copenhagen Business School | via Coursera

FEBRUARY 2022 - PRESENT

Microsoft Certified: Azure Fundamentals

Microsoft

FEBRUARY 2020 - PRESENT

SAFe Scrum Master

Scaled Agile, Inc.

FEBRUARY 2019 - PRESENT

Nintex Certified Sales Professional

Nintex University

JANUARY 2012 - PRESENT

Certified Scrum Master

Scrum Alliance

JANUARY 2011 - PRESENT

Microsoft Certified Technology Specialist (MCTS): Microsoft SharePoint 2010

Microsoft

JANUARY 2010 - PRESENT

Project Management Professional (PMP)

Project Management Institute (PMI)

Skills

Libraries/APIs

jQuery

Tools

Microsoft Teams, Jira, Microsoft Dynamics CRM, Microsoft Power BI, Microsoft Power Apps, Microsoft Visual Studio, ShareGate, Trello, Nintex, InfoPath, Dynamics 365 Business Central, Microsoft Intune, Microsoft Team Foundation Server, Microsoft Dynamics

Paradigms

Requirements Analysis, Agile Project Management, Automation

Platforms

SharePoint, SharePoint 365, Microsoft, Microsoft Power Automate, Azure, Microsoft Power Platform, Microsoft Dynamics 365

Storage

Microsoft SQL Server, On-premise, NoSQL

Languages

JavaScript, XML, CSS, SPS

Frameworks

.NET

Other

Microsoft 365, Cloud Migration, Intranets, Presales, Digital Transformation, Applications, Modernization, SharePoint Online, Office 365, Strategy, Migration, Cloud, Operating Models, Business Analysis, SWOT Analysis, Governance, Security, Application Modernization, Roadmaps, Microsoft Entra, IT Project Management, Release Management, Lean Project Management, Portfolio Management, Architecture, Collaboration, Solution Architecture, Consulting, Integration, Vendor Management, Partner Management, GAP Analysis, Fractional CTO, Advisory, Microsoft Purview, Cybersecurity Maturity Model Certification (CMMC), Modern workplace, Partnerships, Customer Success

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