Gaurav Singh, Developer in Pune, Maharashtra, India
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Gaurav Singh

Verified Expert  in Engineering

Manual QA Engineer and Developer

Pune, Maharashtra, India

Toptal member since November 16, 2022

Bio

Gaurav has over nine years of experience as a test engineer, primarily in the banking, financial services, and insurance domain. Most of his focus lies on payment solutions and financial banking. Gaurav enjoys improving his skills while being a productive asset to an organization.

Portfolio

TSYS
C#, MSTest, Apache, REST, Apache Maven, Cucumber, API Testing, UI Testing...
R Systems
API Testing, Cucumber, REST, TestNG, Java
Mphasis
API Testing, Database Testing, Functional Testing...

Experience

  • System Integration Testing (SIT) - 9 years
  • QA Test Plan Management - 9 years
  • Defect Management - 9 years
  • Manual QA - 9 years
  • API Testing - 9 years
  • Functional Testing - 9 years
  • Test Management - 9 years
  • Scrum Master - 7 years

Availability

Full-time

Preferred Environment

Manual QA, Defect Management, QA Test Plan Management, Test Management

The most amazing...

...thing I've tested is a complex application in the banking, financial services, and insurance domains used by different banks.

Work Experience

Lead Software Development Engineer in Test (SDET)

2023 - PRESENT
TSYS
  • Led the development of Java-based test automation frameworks for Propay banking applications at TSYS Global.
  • Enhanced testing practices and frameworks to improve quality and efficiency.
  • Boosted test efficiency by organizing test cases, scripts, and documentation.
  • Engaged in technical discussions to create automation test cases for various microservices.
  • Created a performance test automation framework using C#, MSTest, and Apache JMeter.
Technologies: C#, MSTest, Apache, REST, Apache Maven, Cucumber, API Testing, UI Testing, Microservices

Quality Control Project Leader

2023 - 2023
R Systems
  • Developed API automation for R Systems using REST Assured and Ready API, enhancing and accelerating testing processes.
  • Improved significantly project efficiency and output quality through impactful contributions.
  • Built a testing framework from scratch using REST Assured, Cucumber, Java, and TestNG to execute test cases.
Technologies: API Testing, Cucumber, REST, TestNG, Java

Software Test Lead

2021 - 2022
Mphasis
  • Served as a test lead at Mphasis, providing strong expertise in various areas of software testing. Acquired skills in manual QA, test management, defect management, and QA test plan management, which enabled me to oversee the entire testing process.
  • Worked as a test engineer and utilized Jira for efficient bug tracking. With its integration with other tools, user-friendly interface, and customizable workflows, Jira provided an ideal solution for managing bugs and issues throughout the cycle.
  • Contributed to the loan application that went live and worked in a production environment.
  • Worked as a test lead and managed a team of software testers, overseeing the planning, execution, and delivery of testing projects.
  • Developed and executed comprehensive test plans, achieving a test coverage of over 95% for all use cases and functionalities. I created and implemented automated testing scripts, increasing test efficiency by 50% and reducing test time by 30%.
Technologies: API Testing, Database Testing, Functional Testing, Software Requirements Specifications (SRS), Integration Testing, Quality Assurance (QA), Test Planning, System Integration Testing (SIT), Jira, QA Automation, Test Automation, Software QA, QA Leadership, Selenium

Senior Test Engineer

2017 - 2021
Fiserv
  • Ensured SWIFT processing compliance, verified SWIFT standards, tested integration with 3rd-party apps, and achieved a 98% defect resolution rate. This resulted in optimal online experiences and exceeded customer expectations, improving customers.
  • Used Jira to log and retest defects. Marked them closed when fixed.
  • Implemented Dovetail and Core PEP+ software at US banks and created NACHA files to process the payments in batches for almost one hundred thousand users.
  • Served as a QA test engineer and managed software development projects, including scheduling, resource allocation, and risk management.
Technologies: API Testing, Desktop Application Testing, Functional Testing, Database Testing, Manual Testing, Quality Assurance (QA), Test Planning, White Box Testing, Jira, System Integration Testing (SIT), QA Automation, Test Automation, Software QA, QA Leadership, Selenium

QA Analyst

2015 - 2017
Aartekone Global Services Ltd.
  • Tested and ensured the high quality of the insurance application for the domain, achieving a 95% test coverage and a 90% defect resolution rate. This resulted in a seamless user experience for various end users, leading to a 20% increase.
  • Used Jira to follow the bug lifecycle, log defects, and retest the app.
  • Tested APIs for different insurance applications used by multiple clients.
  • Served as a QA engineer and managed the QA team, overseeing the development and execution of test plans and ensuring quality standards were met.
Technologies: API Testing, Database Testing, Mobile App Testing, Quality Assurance (QA), Test Planning, HP Quality Center (QC), Jira, System Integration Testing (SIT), Test Automation, Software QA, QA Leadership

Software Tester

2013 - 2015
E-Square Business Solutions
  • Contributed to a project with a cycle of creating and dismantling scaffold with all the applications' users and roles. Developed an application for intranet and internet users and tested the application and flows.
  • Used Microsoft Team Foundation Server and MTM to test and close defects.
  • Tested the UI and desktop-based applications enabling them to go live for approximately 10,000 users.
Technologies: Manual QA, Functional Testing, Website Testing, Desktop Application Testing, Quality Assurance (QA), Test Planning, Bugzilla, Jira, System Integration Testing (SIT), Software QA, QA Leadership

Server Operations Technician

2011 - 2012
IBM
  • Installed software and set up environments for clients.
  • Identified issues, fixed them, and closed the tickets.
  • Built most Linux servers for State Street Corporation.
Technologies: Jira

Experience

Prologue Accounting Application

I streamlined financial accounting processes and accelerated the delivery of reliable, accessible information that can drive performance. I also improved the speed and accuracy of financial reporting with automated solutions the user can count on.

F&I Administration Solutions – Desktop Application for Insurance

F&I Administration Solutions, LLC is the leading provider of software solutions for the administration of automotive finance and insurance (F&I) products. Our comprehensive and integrated F&I platform addresses the specific needs of every role within the lifecycle of an F&I product. As an innovative organization, we strive to provide the most advanced, efficient, and intuitive technological solutions within the automotive F&I industry to support our clients' growth and address their ever-changing business needs.

Automated Clearing House (ACH)

As a test engineer, I tested the ACH Solutions from the Fiserv application: the app is a business payment processing solution. During my testing, I observed that the application offers efficient and secure processing of automated clearing house (ACH) transactions, with robust fraud detection and risk management capabilities. The platform supports various payment types, including direct deposit, bill payments, and recurring payments, which makes it a comprehensive solution for payment processing needs.

Additionally, the platform allows businesses to automate payment processes, reducing transaction costs and improving cash flow management. As a test engineer, I tested the origination, processing, and settlement of ACH transactions and found the system reliable and efficient.

My testing showed that ACH Solutions from Fiserv is a powerful payment processing solution that streamlines business payment processes while ensuring transaction security and reliability.

Healthcare Blockchain Application

As a test engineer, I tested a blockchain health platform app designed for the healthcare domain. During my testing, I found the app to be a powerful tool for securely managing and sharing patient health records using blockchain technology. The app offers features such as decentralized storage, data encryption, and immutability, which enhance the security and privacy of patient data.

I tested the app's functionality, user interface, and security features. The app's functionality was robust, with features such as patient data sharing, access control, and auditing performing as expected. Additionally, I tested the app's compatibility with different devices and platforms and found it reliable and compatible across different devices.

Regarding security testing, I tested the app's encryption, decryption, and data protection features and found them effective in securing patient health records. I also tested the app's blockchain infrastructure, including its consensus algorithm and smart contract integration, and found the system secure and reliable.

Overall, my testing showed that the blockchain health platform app is efficient.

Education

2013 - 2016

Master's Degree in Computer Engineering

Sikkim Manipal University - Gujarat, India

2008 - 2012

Bachelor's Degree in Computer Science

Shri Atal Bihari Vajpayee Govt. Arts and Commerce College (GACC) - Indore, India

Certifications

NOVEMBER 2018 - PRESENT

Certified International Payment Systems Professional

MVLCO

NOVEMBER 2018 - PRESENT

Professional Scrum Master (PSM I)

Scrum.org

DECEMBER 2016 - PRESENT

Certified Tester Advanced Level - Test Analyst

ISTQB

AUGUST 2014 - PRESENT

ISTQB Foundation Certified

ISTQB

Skills

Tools

Bugzilla, HP Quality Center (QC), Jira, Cucumber, MSTest, Apache, Apache Maven

Frameworks

Selenium, TestNG

Paradigms

Functional Testing, Manual Testing, Test Automation, REST, Microservices

Languages

Java 8, Java, C#

Storage

Database Testing

Other

Manual QA, Test Management, Defect Management, QA Test Plan Management, API Testing, Website Testing, Desktop Application Testing, Scrum Master, Integration Testing, System Integration Testing (SIT), White Box Testing, Black Box Testing, Quality Assurance (QA), Test Planning, Software QA, QA Leadership, Mobile App Testing, QA Automation, Software Requirements Specifications (SRS), UI Testing

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