Gautam is available for hire
Hire GautamGautam Kumar
Verified Expert in Engineering
Salesforce Developer
Bengaluru, Karnataka, India
Toptal member since September 1, 2022
Bio
Gautam is a seasoned 6x certified Salesforce developer with 9+ years of experience, specializing in custom application development, Apex, integration, Salesforce Lightning, Aura, Community Cloud, CPQ, Tableau CRM, Sales Cloud, and Service Cloud. He worked with clients across verticals such as healthcare, oil and gas, and finance, delivering high-quality, optimized solutions. Strong development and design skills, along with consulting experience, make Gautam an ideal candidate for your project.
Portfolio
Amazon India
Apex, Salesforce Lightning, Lightning Components, Salesforce DX...
Cloudera
Apex, Salesforce Lightning, Lightning Design System, Lightning Communities...
General Electric
Apex, Visualforce Pages, Aura, Lightning Components, JavaScript, Integration...
Experience
- Salesforce Service Cloud - 9 years
- Salesforce - 9 years
- Apex - 9 years
- JavaScript - 6 years
- Salesforce Lightning - 5 years
- Lightning Communities - 5 years
- Lightning Components - 5 years
- Salesforce CPQ - 3 years
Availability
Full-time
Preferred Environment
MacOS, Visual Studio Code (VS Code), Git, Salesforce, Salesforce DX
The most amazing...
...thing I've developed is a self-service customer portal for a lifestyle brand that includes user management, credit card payment support, and case management.
Work Experience
Senior Salesforce Developer
2020 - 2022
Amazon India
- Designed integration with third-party vendors with MuleSoft as middleware.
- Designed a data masking solution for subjects in Salesforce to mask any field with custom random values in-house.
- Designed and automated a solution for processing bulk cases via AWS.
- Helped submit white papers internally in Amazon suggesting process improvements and best practices.
- Participated in meetings that included critical decisions about the method, implementation, and tech stack to choose from.
Technologies: Apex, Salesforce Lightning, Lightning Components, Salesforce DX, Salesforce Service Cloud, Salesforce CPQ, Integration, Salesforce REST API, Salesforce API, APEX Code, JSON API, Process Builder, Apex Classes, Flow, APIs, HTML5, CSS3, SOAP, REST, Salesforce SOAP API
Senior Salesforce Developer
2018 - 2020
Cloudera
- Acted as the senior developer, designing and implementing the whole community and leading a team of three junior developers.
- Implemented LWC placed into the community pages where the customers could log in and, based on their credentials, create cases.
- Created cases based on subscriptions, milestones, and updates and notifications to the customers on the progress of a case.
- Built an opportunity pricing calculator UI in the Aura component for the sales reps.
- Implemented user onboarding and de-boarding automation via triggers to add and remove perm sets and profiles.
- Led and implemented the Einstein Analytics implementation for the org with a team of four.
- Created lenses and dashboards on opportunity to show the records territory-wise, account-wise, and owner-wise via timeline charts, map charts, and list selection filters.
- Implemented multi-page dashboards with multiple selections and faceting.
- Created quarter and month opportunity dashboards and selection broadcast to the whole of the dashboard across pages.
Technologies: Apex, Salesforce Lightning, Lightning Design System, Lightning Communities, Lightning Components, Salesforce Einstein, Salesforce CPQ, Integration, Salesforce REST API, Salesforce API, APEX Code, JSON API, Process Builder, Apex Classes, Flow, APIs, HTML5, CSS3, SOAP, REST, Salesforce SOAP API
Software Engineer
2018 - 2018
General Electric
- Built a custom auto assign engine for field technicians to assign them automatically as part of a work order.
- Created a custom Lightning component where the manager can assign a technician to a job via drag-and-drop UI.
- Provided support for handheld devices like iPad, iPhone, and Android. Built report capabilities into the system and implemented the complete job cycle, from quotes and work orders to jobs, trips, events, and invoices.
Technologies: Apex, Visualforce Pages, Aura, Lightning Components, JavaScript, Integration, Salesforce SOAP API, Salesforce REST API, Salesforce API, APEX Code, Salesforce System Administration, JSON API, Process Builder, Apex Classes, Flow, APIs, HTML5, SOAP, REST, CSS3
Senior Software Engineer
2017 - 2018
Liquidhub (acquired by Capegemini)
- Implemented a console app and wrote custom Lightning components for many customized features like field-based object search in Lightning Experience.
- Implemented custom DML functionality like multiple row-wise inserting and deleting on multiple related lists on the detail page of the case.
- Used Salesforce Napili template, and the custom pages were built for navigation which involved writing custom Lightning components, controllers, triggers, and classes.
Technologies: Apex, Community Clouds, Lightning Components, Integration, Salesforce API, Visualforce, APEX Code, Salesforce System Administration, Process Builder, Apex Classes, Flow, APIs, SOAP, REST, Salesforce SOAP API, HTML5, CSS3
Business Technology Analyst
2015 - 2017
Deloitte
- Conducted Service Cloud implementation for an oil and gas MNC. Participated in writing Visualforce pages, triggers, controllers, and test classes for this application.
- Worked on a custom application for a healthcare MNC. Contributed to creating a pricing engine, including writing triggers and implementing the business logic to predict the optimal price for products based on past orders and outlier analysis.
- Acted primarily as a senior developer building the logic for the engine.
Technologies: Apex, Visualforce Pages, Integration, Salesforce REST API, Salesforce API, Visualforce, APEX Code, Salesforce System Administration, Process Builder, Apex Classes, SOAP, HTML5, CSS3
Application Developer
2013 - 2015
CA Technologies
- Contributed to enhancements which included case review, a custom Visualforce page-based solution to allow the managers and the customers to give feedback on the performance of a support engineer.
- Wrote the code, updating configurations and deploying them as part of the support process.
- Wrote an auto-assign logic to assign cases based on the product hierarchy, geographical location, product type, service agreement type, and support engineer expertise.
Technologies: Apex, Integration, Visualforce, APEX Code, Salesforce System Administration
Experience
Integration With Medicare and Medicaid
Worked on integrating Salesforce instance of a healthcare support devices provider client with Medicare and Medicaid. The project's purpose was to get pre-authorization information based on the patient details and fetch the applicable Medicare and Medicaid pre-authorization.
Self-service Portal for Clinic Coordinators
The project was a part of the self-service initiative of a US-based healthcare equipment provider client. A customer community was implemented where the end users could self-register, raise cases, and communicate with the internal users. The community had user management, case management, and chat functionality to help the end user be truly self-sufficient.
Wells Fargo Public Community
Implemented a public community for the end users who can go to the public site and look at the FAQs, post questions, and get answers. In the back end, all the articles and FAQs were managed in the knowledge articles.
Education
2009 - 2013
Bachelor of Technology Degree in Computer Engineering
Vellore Institute of Technology - Vellore, Tamil Nadu, India
Certifications
AUGUST 2018 - PRESENT
Salesforce Certified Platform Developer II
Salesforce
MARCH 2018 - PRESENT
Salesforce Certified Platform App Builder
Salesforce
OCTOBER 2016 - PRESENT
Salesforce Certified Platform Developer I
Salesforce
OCTOBER 2016 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce
OCTOBER 2016 - PRESENT
Salesforce Certified Sales Cloud Consultant
Salesforce
JUNE 2015 - PRESENT
Salesforce Certified Administrator
Salesforce
Skills
Libraries/APIs
Salesforce SOAP API, Salesforce REST API, Salesforce API, JSON API
Tools
Git, Salesforce DX, Lightning Design System, Lightning Communities, Salesforce Sales Cloud, Visualforce Pages, Process Builder, Flow, Salesforce CPQ, Salesforce Einstein
Languages
Apex, HTML5, CSS3, JavaScript, APEX Code
Frameworks
Lightning Components, Visualforce
Paradigms
REST
Platforms
MacOS, Salesforce, Visual Studio Code (VS Code)
Other
Salesforce Lightning, Aura, Salesforce Service Cloud, Einstein Analytics, Validation, Workflow, Community Clouds, SOAP, Integration, Salesforce System Administration, Apex Classes, APIs
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