Henrique Oliveira
Verified Expert in Engineering
Salesforce Developer
Osório, Brazil
Toptal member since June 23, 2022
Henrique has been a Salesforce developer since 2015, and he is experienced in customizing and implementing Salesforce solutions for the financial services, media, communication, retail, and IT sectors. He is also keen on handling platform development and integration. Henrique enjoys working in agile and product-oriented teams incorporating Extreme Programming practices, Scrum managing concepts, and Lean and Kanban-based metrics and process improvement.
Portfolio
Experience
- Salesforce - 7 years
- Salesforce REST API - 7 years
- Salesforce Apex - 7 years
- Salesforce Service Cloud - 3 years
- Visual Studio Code (VS Code) - 3 years
- Salesforce DX - 3 years
- Salesforce Community - 3 years
- Salesforce Sales Cloud - 3 years
Availability
Preferred Environment
Visual Studio Code (VS Code), Windows, Linux
The most amazing...
...I've developed was an integration framework for Salesforce that was able to handle synchronous and asynchronous integrations with external apps.
Work Experience
Salesforce Consultant
H10 Technology
- Developed customized improvements for the Salesforce Service Cloud solution according to business requirements.
- Led a team of four developers, guiding them through technical design and agile delivery.
- Acted as a solutions architect during a Salesforce organization assessment project.
Salesforce Developer
Fielo
- Developed new functionality for a loyalty and incentives tool on top of the Force.com platform.
- Tracked and fixed bugs on Apex Logic and Experience Cloud.
- Led a small development team through the agile delivery process.
Salesforce Developer
Agibank
- Implemented the Salesforce Service Cloud solution streamlining customer support and aligning the L1, L2, and L3 technical support processes.
- Tracked user adoption and helped user migration from Zendesk.
- Developed a custom REST API to support integration with CTI.
Salesforce Developer
Smunch
- Customized the Salesforce Sales Cloud solution to meet the requirements of a customer experience team.
- Implemented the solution in Lightning Experience following the Salesforce Lightning Design System.
- Worked with Apex, Asynchronous Apex, Lightning Components, Process Builders, and workflows. I also handled integrations with REST API.
Salesforce Developer
Sicredi
- Implemented Salesforce Sales Cloud and Service Cloud in Lightning Experience to meet the requirements of a customer experience team.
- Worked with Apex, Asynchronous Apec, Aura components, Process Builders, workflows, and platform events.
- Developed inbound and outbound integrations with the business process management platform and internal and external applications. Handled integrations with Metadata API and REST API.
Salesforce Application Engineer
Smartbox Group
- Implemented a CI process and deployment automation using GitLab CI. Provided training on the development process to Salesforce developers.
- Customized the Salesforce Sales Cloud solution for partner management.
- Implemented inbound and outbound data integration with Apex, following best practices and fixing prior problems with Salesforce limits.
Software Developer Senior Analyst
Dell
- Developed a customer self-service portal on top of the Salesforce.com platform.
- Worked with Force.com and Salesforce Community Cloud and Service Cloud. Handled integration with SOAP services and used HTML5, CSS3, and AngularJS.
- Improved the deployment process automation for both non-production and production environments.
Experience
Salesforce Architecture Assessment
Education
Bachelor's Degree in Information Systems
Lutheran University of Brazil - Brazil
Certifications
Certified Scrum Master
Scrum Alliance
Skills
Libraries/APIs
Salesforce REST API, Salesforce Bulk API, Salesforce API
Tools
Salesforce DX, Salesforce Dataloader, Salesforce Sales Cloud, GitLab CI/CD
Frameworks
Lightning Components
Platforms
Salesforce, Salesforce SOQL/SOSL, Windows, Linux, Visual Studio Code (VS Code)
Languages
Java
Paradigms
Scrum
Other
Salesforce Apex, Salesforce Community, Salesforce Service Cloud, Software Engineering, Salesforce Lightning
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