Principal Engineer2018 - PRESENTOnlineMedEd
- Led the implementation of high-fidelity monitoring across five core domain products to prevent customer awareness and target areas for further investment.
- Led the integration and subsequent leveraging of platform-wide analytics serviced through Segment.com to measure how the site is being used, allowing for quantitative experimentation and optimization.
- Led an infrastructure overhaul that improved reliability, scalability, and performance of the five core domain products reducing the ongoing costs by 80%.
- Served as the primary technical liaison throughout raising the Series A investment round.
- Key partner in the organizational transition away from siloed technical knowledge to an agile, full-lifecycle responsibility team structure with an embedded product, design, front-end, back-end, and QA working closely throughout projects.
Web Consultant and Developer2014 - PRESENTNovak Web Solutions LLC
- Created TechTe.am, a high-touch, 24/7 on-demand, virtually embedded emergency response team specializing in mission-critical operations requiring a high degree of comfort with network and code-level services.
- Created DollarInvoice.com, an invoicing SaaS requiring zero subscription commitments and only charges per invoice sent from the system.
- Created TradeSeeker, an automated financial analysis, micro-trend detection, and position action application based on streaming security, forex, and cryptocurrency data.
- Created BitCozy, a high availability hosting provider for mission-critical online services to offer support and automated provisioning of multi-availability zone hosting clusters.
IT Director2014 - 2018Contemporary VA
- Decreased overhead labor costs associated with billing, human resources, and time management from 47% to 24%.
- Automated 92% of billing processes with the only manual processes being the crediting of customer service credits and/or manual discounts or time on file.
- Developed a platform tailored for scalability, a core factor in revenue doubling in the past two calendar years.
- Created and deployed iPhone and Android mobile apps.
- Automated video workflow processes, cutting labor hours by 40%.
- Assured that the #3 site in the Dominican Republic maintained 100% uptime SLA.