Principal Engineer
2018 - PRESENTOnlineMedEd- Led the implementation of high-fidelity monitoring across five core domain products to prevent customer awareness and target areas for further investment.
- Led the integration and subsequent leveraging of platform-wide analytics serviced through Segment.com to measure how the site is being used, allowing for quantitative experimentation and optimization.
- Led an infrastructure overhaul that improved reliability, scalability, and performance of the five core domain products reducing the ongoing costs by 80%.
- Served as the primary technical liaison throughout raising the Series A investment round.
- Key partner in the organizational transition away from siloed technical knowledge to an agile, full-lifecycle responsibility team structure with an embedded product, design, front-end, back-end, and QA working closely throughout projects.
Technologies: PHP, Laravel, JavaScript, React, Webpack, Amazon Web Services (AWS), Amazon EC2, Amazon Aurora, AWS RDS, Amazon Route 53, AWS ELB, AWS IAM, Amazon CloudFront CDN, AWS Elastic Beanstalk, Ansible, Docker, Amazon Elastic Container Service (Amazon ECS), AWS Fargate, Jenkins, AWS CodePipeline, Management, Mentorship, Team Mentoring, Leadership, Technical Hiring, InterviewingWeb Consultant and Developer
2014 - PRESENTNovak Web Solutions LLC- Created TechTe.am, a high-touch, 24/7 on-demand, virtually embedded emergency response team specializing in mission-critical operations requiring a high degree of comfort with network and code-level services.
- Created DollarInvoice.com, an invoicing SaaS requiring zero subscription commitments and only charges per invoice sent from the system.
- Created TradeSeeker, an automated financial analysis, micro-trend detection, and position action application based on streaming security, forex, and cryptocurrency data.
- Created BitCozy, a high availability hosting provider for mission-critical online services to offer support and automated provisioning of multi-availability zone hosting clusters.
Technologies: PHP, Laravel, JavaScript, Vue, Redis, Ubuntu 16.04, HelpScout, Amazon Web Services (AWS), PagerDuty, Google AdWords, Google Analytics, Terraform, Python, AWS Lambda, Ansible, Amazon Simple Queue Service (SQS), Apache Kafka, RabbitMQ, Redis CacheIT Director
2014 - 2018Contemporary VA- Decreased overhead labor costs associated with billing, human resources, and time management from 47% to 24%.
- Automated 92% of billing processes with the only manual processes being the crediting of customer service credits and/or manual discounts or time on file.
- Developed a platform tailored for scalability, a core factor in revenue doubling in the past two calendar years.
- Created and deployed iPhone and Android mobile apps.
- Automated video workflow processes, cutting labor hours by 40%.
- Assured that the #3 site in the Dominican Republic maintained 100% uptime SLA.
Technologies: WordPress, PHP, Laravel, JavaScript, Vue, jQuery, Gulp, Webpack, Ubuntu 16.04, Ubuntu 14.04