Jabed Hossain, Developer in Wesley Chapel, FL, United States
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Jabed Hossain

Verified Expert  in Engineering

Salesforce Developer

Location
Wesley Chapel, FL, United States
Toptal Member Since
May 26, 2022

Jabed is a 7x certified Salesforce developer and application architect. He developed and tested custom applications in Salesforce using Apex, LWC, Visualforce, Aura, SOQL, SOSL, HTML, JavaScript, CSS, REST, and SOAP. Jabed collaborated with different teams using agile frameworks to develop software.

Portfolio

3D Communications, LLC
Salesforce, Salesforce Lightning, Salesforce Customization, Automation...
Steampunk
Salesforce, Salesforce Lightning, Apex, Lightning Components, Aura, REST APIs...
WGU
Apex, Amazon Web Services (AWS), AWS Lambda, Batch, APIs, Salesforce...

Experience

Availability

Part-time

Preferred Environment

Windows

The most amazing...

...things I've built are brand new Salesforce applications using out-of-the-box features and custom code.

Work Experience

Salesforce Consultant (via Toptal)

2024 - PRESENT
3D Communications, LLC
  • Implemented and customized Salesforce Lead functionality to enable a business workflow.
  • Developed automation to populate fields and send notifications using Salesforce flows.
  • Configured reports and dashboards to provide business insights into Leads.
  • Worked with the client to develop a business workflow to utilize Salesforce Leads.
Technologies: Salesforce, Salesforce Lightning, Salesforce Customization, Automation, Salesforce Cloud Flow, Salesforce Reports, Microsoft Excel

Senior Salesforce Developer

2022 - PRESENT
Steampunk
  • Developed enhancements to multiple applications using Visual Studio Code, Jira, and GitLab.
  • Managed a large codebase with multiple applications and organizations.
  • Adapted quickly to the project and started to contribute immediately by helping others on the team.
  • Created proficient triggers using collections and optimized SOQL queries.
  • Developed permission set groups, custom permissions, sharing rules, public groups, and permission sets to facilitate record, sharing, and access.
  • Used Salesforce flows to automate processes, which eliminated work for users.
  • Created custom validation rules to ensure data entered by users was clean.
  • Deployed releases into higher environments and resolved issues with deployments.
  • Implemented custom frameworks to decouple code and dependencies.
Technologies: Salesforce, Salesforce Lightning, Apex, Lightning Components, Aura, REST APIs, CSS, JSON, JavaScript, XML, GitLab, GitLab CI/CD, Git, SLDS, Salesforce SOQL/SOSL

Senior Salesforce Developer

2024 - 2024
WGU
  • Mentored junior developers by advising them of best practices and reviewed code.
  • Built custom integrations with 3rd-party services using the REST and SOAP API.
  • Utilized Postman for API development and testing to ensure integrations were working correctly.
  • Optimized Apex code using best practices so that code runs smoothly.
  • Used Copado to deploy changes into higher environments.
  • Resolved complex bugs using knowledge of the Salesforce platform and debugging skills.
Technologies: Apex, Amazon Web Services (AWS), AWS Lambda, Batch, APIs, Salesforce, Lightning Web Components (LWC), HTML, CSS, JavaScript, REST, SOAP, Copado, Postman, Salesforce API, Salesforce Apex

Salesforce Developer

2022 - 2022
Summit Health - Main
  • Developed Apex triggers, Batch classes, Test classes, and Flows to manage the aftercare process for CityMD.
  • Updated confluence with technical details of changes made.
  • Developed Apex code to replace existing process in SQL database.
Technologies: Salesforce, Salesforce Lightning, Apex, Visual Studio Code (VS Code), Salesforce Health Cloud

Senior Salesforce Developer

2020 - 2022
Deloitte
  • Created visually appealing dynamic custom Lighting components to capture user input using HTML, CSS, Lightning Web Components (LWC), Aura, JavaScript, and SLDS.
  • Developed a custom solution using big objects to provide field tracking for more than 20 fields.
  • Integrated with an external system using SOAP and REST API.
  • Used GovCloud to build applications for the State of Arkansas.
  • Integrated with the GovPayNet payment processing system to process payments for applications.
  • Built applications using Service Cloud and Sales Cloud. Composed comprehensive technical design documents for the applications.
  • Created profiles and permission sets to ensure users have the correct access. Configured the data model, security, and sharing to work in an Orgs with multiple applications.
  • Configured case assignment rules so incoming cases are routed to the correct users.
  • Set up process builders to automate workflows and configured duplicate rules.
  • Created reports and dashboards to provide useful information to users. Established Salesforce communities and configured field-level security, profiles, and objects so community users could create and update records.
Technologies: Salesforce, Salesforce Lightning, Apex, Lightning Components, Aura, Lightning Web Components (LWC), Visualforce, CSS, HTML, JavaScript, SOQL, Salesforce Community, Salesforce Knowledge, Salesforce Dataloader, Salesforce SOAP API, Salesforce REST API, Agile, Salesforce.com Data Loader, GitHub

Salesforce Developer

2020 - 2020
Moody's
  • Developed a sharing and security model to accommodate a new set of users using sharing rules, public groups, and permission sets.
  • Established Apex-based sharing using the Share object.
  • Identified and resolved existing production defects that were reported.
  • Managed two separate organizations, Sales and Service Cloud.
  • Built custom UI screens using LWC, Aura, and Visualforce.
  • Incorporated Salesforce communities to allow users to access and sign contracts.
  • Used validation rules and used formulas for data validation. Built an approval process to automate data correction requests.
Technologies: Salesforce, Salesforce Lightning, Apex, Lightning Components, Visualforce, Aura, Salesforce Sales Cloud, Salesforce Service Cloud, Jenkins, Workbench

Salesforce Developer

2019 - 2020
Revature
  • Developed custom applications using Apex, Triggers, Visualforce, and Aura components.
  • Used declarative tools like the Salesforce approval process, Flow Builder, and Process Builder.
  • Created applications from the ground up to meet customer requirements.
  • Set up the security and sharing model for the organization. Created custom objects and established relationships between the objects as the architect of the data model.
  • Developed process builders for automation and flows for custom UI.
  • Built the approval process to automate data correction requests.
  • Leveraged changesets to move updates to metadata to higher environments.
Technologies: Apex, CSS, Aura, HTML, Salesforce DX, Salesforce Service Cloud, SOQL, Certified Salesforce Administrator, Field Service Lightning, Salesforce.com Administration, Salesforce CPQ

Developer, Lead, and Supervisor

2008 - 2019
Altice USA
  • Developed applications to automate various tasks and assign work to individuals depending on their skill sets. Saved hours of manual work and allowed employees to use bandwidth elsewhere.
  • Created a process to contact customers automatically using an application that saved the company thousands of dollars.
  • Queried database for relevant information and generated reports.
  • Managed a team of 15 individuals keeping track of their stats and providing motivation so they could improve.
  • Worked closely with different departments to resolve customer issues.
  • Created Visio workflows and worked on improving current processes to improve resolution time.
  • Drafted and helped with updating existing internal knowledge base articles.
Technologies: Windows, BMC Remedy, Office 365, SQL, Microsoft Office, Microsoft Visio

Appointment Application

Created a system In Lightning for managing a medical clinic with physicians working with different specializations.

OVERVIEW
• The clinic has the following specializations—cardiology, endocrinology, rheumatology, and general practice.
• Each specialization has its appointment price.
• Each specialization can have multiple physicians.
• Each physician has a Google Calendar.

When a patient calls to book an appointment, the person taking the call must be able to see the appointment price and physician's availability on one screen. The number of clicks for setting all this up for the receptionist should be minimal. After confirming the booking, two actions must be executed:
• Send the patient an email with the booking details.
• Add the booking to the physician's Google Calendar.

Salesforce Lead Functionality

Developed a custom workflow using Salesforce Leads to meet business needs. I also created robust reports to analyze Leads and take action using key KPIs. Automated business processes using Salesforce flows.
2002 - 2007

Bachelor's Degree in Computer Science

New York State College at Old Westbury - Old Westbury, New York, USA

JULY 2021 - PRESENT

Salesforce Certified Application Architect

Salesforce

JULY 2021 - PRESENT

Salesforce Certified Data Architecture and Management Designer

Salesforce

JUNE 2021 - PRESENT

Salesforce Certified Sharing and Visibility Designer

Salesforce

APRIL 2020 - PRESENT

Salesforce Certified Platform Developer Ii

Salesforce

APRIL 2020 - PRESENT

Salesforce Certified Platform App Builder

Salesforce

SEPTEMBER 2019 - PRESENT

Salesforce Certified Platform Developer

Salesforce

AUGUST 2019 - PRESENT

Salesforce Certified Administrator

Salesforce

Libraries/APIs

Salesforce API, Salesforce REST API, Salesforce SOAP API, REST APIs

Tools

Salesforce Dataloader, Microsoft Excel, Microsoft Visio, Git, Salesforce DX, Jenkins, Postman, Salesforce Sales Cloud, Salesforce CPQ, GitLab CI/CD, GitLab, GitHub, Field Service Lightning, BMC Remedy

Frameworks

Lightning Components, Visualforce

Languages

APEX Code, Apex, SOQL, Batch, XML, CSS, JavaScript, HTML, Java, C++, SQL

Paradigms

Automation, REST, Agile

Platforms

Windows, Salesforce, Salesforce SOQL/SOSL, Visual Studio Code (VS Code), Salesforce Health Cloud, Copado, Amazon Web Services (AWS), AWS Lambda

Storage

JSON

Other

Software Development, Salesforce Lightning, Aura, Salesforce Reports, Salesforce Cloud Flow, SLDS, Salesforce Service Cloud, Lightning Web Components (LWC), Salesforce Apex, Salesforce.com Data Loader, Workbench, Microsoft Office, APIs, Salesforce.com Administration, Certified Salesforce Administrator, SOAP, Salesforce Knowledge, Salesforce Community, Office 365, Salesforce Customization

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