Jainam is available for hire

Jainam Mahendra Contractor

Verified Expert in Engineering

API Integration Developer

Pune, Maharashtra, India

Toptal member since September 28, 2020

Expertise

Software Development Apex Salesforce Development ServiceNow DevOps Visual Studio Development Visualforce JavaScript SQL REST API

Bio

Jainam is a passionate developer with 16 Salesforce certifications and expert-level proficiency with the Salesforce ecosystem. He has extensive expertise with Sales Cloud, Community Cloud, Salesforce CPQ, Data Cloud and Service Cloud. He is adept with Salesforce Lightning development, APEX programming, AppExchange products, and Salesforce configuration functionalities. Jainam enjoys leading teams in enterprise client product implementations.

Portfolio

Volvo Car USA - Digital Product Engineering

Salesforce

Northern Arizona University - Main

Salesforce, Salesforce API, Salesforce Marketing Cloud...

Mercero Inc

Apex, Salesforce, Visualforce, Salesforce Lightning, JavaScript...

Experience

API Integration - 10 years
Salesforce Sales Cloud - 10 years
Apex - 10 years
Lightning Communities - 8 years
Lightning Components - 8 years
Salesforce Lightning - 8 years
Salesforce AppExchange - 7 years
Salesforce CPQ - 6 years

Availability

Full-time

Preferred Environment

Visual Studio, Salesforce, Flow, GitLab, Gearset, Copado, AWS CLI

The most amazing...

...eCommerce app I've developed was the Salesforce Lightning community, integrated with DocuSign, and uploaded to AppExchange.

Work Experience

SFDC Senior Developer

2023 - 2025

Volvo Car USA - Digital Product Engineering

Managed the audience for the marketing campaign to track user interaction.
Managed the SQL database request on Azure and maintained the quality of the data.
Automated processes using Salesforce technology to process the entire sales and service process for all business verticals.

Technologies: Salesforce

Salesforce Solution Architect

2022 - 2023

Northern Arizona University - Main

Migrated their multiple environments into one Salesforce org for all the departments. Did integration between multiple systems and Marketing cloud using ETL and Salesforce REST API.
Tracked Jira as the reporting tool and used to same to deploy and launch applications into the production environment.
Worked with multiple stakeholders to perform and optimize the current process to streamline the needs of various departments.

Technologies: Salesforce, Salesforce API, Salesforce Marketing Cloud, Salesforce Service Cloud, SQL, REST APIs, Higher Education, ETL, Integration, Informatica, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Lightning Web Components (LWC), Certified Salesforce Administrator

Salesforce Developer

2022 - 2022

Mercero Inc

Analyzed the current market study, designed a solution to stand out using Salesforce CPQ, and built a deal desk solution.
Worked on configuring the Salesforce solution for the different users with different levels of access to the application.
Customized the current system for better UI/UX and added multiple automation processes for the efficient usage of the application.
Created training videos of the configuration and customization for user training and deployment checklist.

Technologies: Apex, Salesforce, Visualforce, Salesforce Lightning, JavaScript, Lightning Components, Salesforce Apex, Force.com, Salesforce System Administration, APEX Code, Pardot, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator

Salesforce Expert

2021 - 2022

Volvo Cars USA - Data Management and Insights Team

Developed and designed an application for the fleet business using Salesforce Lightning features. Customized and automated the application using APEX classes, process builder, flows, Lightning components, etc.
Designed an integration between multiple systems and Salesforce using REST APIs and exposed APIs from Salesforce using RestResource.
Deployed and launched the application in the phases and was responsible for the successful validation of technical components, working with the business users to do the user training, UAT, and product validation.

Technologies: Salesforce, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Field Service, Lightning Web Components (LWC), Certified Salesforce Administrator

Application Architect

2019 - 2022

IBM India Pvt, Ltd.

Designed a completely data-driven form structure to be exposed to the external customer. Stored responses on Salesforce objects using Lightning components.
Delivered integrations with SAP using platform events and batch APEX combinations.
Integrated SharePoint using named credentials, uploaded files directly from Lightning communities, and stored them onto an encrypted SharePoint site.
Integrated Conga and Adobe to send documents generated via form responses. Documents are automatically sent for e-signing.
Built Lightning communities with completely custom CSS according to the client's design preferences.

Technologies: API Integration, Salesforce CPQ, Salesforce Sales Cloud, Lightning Communities, Lightning Components, Salesforce, Flow, Force.com, Salesforce System Administration, Salesforce REST API, APEX Code, Field Service, Field Service Lightning, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator

Senior Salesforce Developer

2018 - 2019

Sarvaha Systems Pvt Ltd

Created a custom JavaScript app and integrated it with Salesforce using the Connected app.
Created a custom CPQ and PRM hosted on Heroku and integrated using the Canvas app and API integration.
Developed an AppExchange app for program management to manage workshops, webinars, enrollments, and attendance. Oversaw expenses incurred for those workshops.
Developed a chatbot powered by Salesforce Einstein pushed on a customer-facing Salesforce Lightning Community for a nonprofit client based out of the United States.

Technologies: Salesforce Lightning, AppExchange Security Review, Heroku, Salesforce Apex, Salesforce, Bots, Salesforce Einstein, Flow, Force.com, Salesforce REST API, Field Service, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator

Senior Salesforce Developer

2017 - 2018

Sarvaha Systems Pvt, Ltd.

Developed an app for program management and posted it on AppExchange.
Built an eCommerce functionality on Salesforce Lightning Communities. Generated invoices in Salesforce and sent them for e-signing using DocuSign.
Integrated Salesforce with a WordPress website to store workshop details for an NPSP and HEDA client.

Technologies: AppExchange Security Review, Lightning Components, Salesforce Community, Salesforce Sales Cloud, Salesforce CPQ, Salesforce, Force.com, Salesforce REST API, Field Service, Field Service Lightning, Pardot, Lightning Web Components (LWC), Certified Salesforce Administrator

Senior Software Engineer

2014 - 2017

Capgemini India Pvt, Ltd.

Developed a fleet management application for a US-based client for vehicle, driver, and incident management functionality. Created custom interfaces for the management and integrated Salesforce with the billing ERP system.
Created a Canvas app to access Salesforce data from the external Heroku application within the Salesforce system.
Performed an audit assessment of the Salesforce environment. Created a dynamic list in Pardot for a construction vehicle brokerage company. Sent out marketing emails.

Technologies: Salesforce Lightning, Visualforce Pages, Salesforce Sales Cloud, Salesforce, Salesforce Apex, Force.com, Salesforce REST API, Field Service, Lightning Web Components (LWC), Jira, Certified Salesforce Administrator

Experience

Program Management App on AppExchange

https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EJuLaUAL

Developed a Lightning app for program management to track the enrollment of volunteers, presenters, and attendees in workshops. I was involved in the complete requirements gathering and implementation. I managed the app's security review on AppExchange and prepared the user guide and its listing on AppExchange.

eCommerce App on Lightning Community

Built an eCommerce app for a technology product client on the Salesforce Lightning community. It included invoice creation using the VF page and integration with DocuSign to send invoices for e-signature authorization. I was involved in the complete end-to-end implementation, from requirements gathering to deployment and support of the application.

Hospital Management System Integrated with Google Calendar

Integrated Google Calendar with Salesforce and booked patient appointments with physicians with a distinct specialization based on availability. Integrated Google Calendar using named credentials and an authentication provider from Google. I created reports and dashboards to give an overview of the hospitals based on specialization and appointment booking.

Customer Self-service Portal for Onboarding

A self-service portal for customers to complete the onboarding tasks like filing out the forms digitally with multiple downstream automation, e.g., the creation of multiple forms based on the logic, creation and activation of cases and tasks for the internal team, and sending out documents for e-signature to the authorized signatory using Conga-Adobe integration. Integrated it with SAP to send the customer data to SAP from Salesforce

Education

2015 - 2017

Master of Technology Degree in Software Engineering

Birla Institute of Technology and Science, Pilani - Pilani, Rajasthan, India

2010 - 2014

Bachelor of Technology Degree in Electronics and Communication Engineering

Dharmsinh Desai University - Nadiad, Gujarat, India

SAFe

JULY 2019 - PRESENT

Salesforce Certified Adminstrator ADM 201

Salesforce

MAY 2019 - PRESENT

Salesforce Certified Platform Developer (PD) 2

Salesforce

SEPTEMBER 2017 - PRESENT

Salesforce Certified Platform Developer (PD) 1

Salesforce

Skills

Libraries/APIs

Salesforce REST API, Salesforce API, REST APIs

Tools

Salesforce Sales Cloud, Salesforce Dataloader, Conga Composer, Flow, Lightning Communities, Salesforce CPQ, Salesforce Einstein, Visual Studio, Visualforce Pages, Field Service Lightning, Salesforce DX, Jira, Salesforce Commerce Cloud (SFCC), Salesforce Marketing Cloud, Pardot, GitLab, Gearset, AWS CLI

Languages

Apex, APEX Code, JavaScript, SQL, JavaScript 6

Frameworks

Lightning Components, Scaled Agile Framework (SAFe), Visualforce, OAuth 2

Platforms

Salesforce, Heroku, Copado

Paradigms

DevOps, ETL

Storage

Salesforce Commerce Cloud

Other

Software Development, Software Development Lifecycle (SDLC), Salesforce Apex, API Integration, SFDC Configuration, Salesforce Lightning, Salesforce Community, Force.com, Salesforce System Administration, Field Service, Data Structures, AppExchange Security Review, Salesforce AppExchange, Architecture, Lightning Web Components (LWC), ServiceNow, Information & Communications Technology (ICT), Salesforce Service Cloud, APIs, Certified Salesforce Administrator, Applications, Data Architecture, Identity, Access Control, SAML-auth, Single Sign-on (SSO), Bots, Higher Education, Integration, Informatica, Artificial Intelligence (AI)

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