Jian Huar Lock (Richard)

A UX/UI improvement project for a vendor-based product. The vendor product that my previous employer was using for their employment portal received a mobile responsive design update. However, the design templates that were available were rudimentary and did not fit our business needs; which was to make the job search process efficient and a priority while learning about the employer a secondary objective. The challenge was the ability to theme and customize the template to fit our requirements and brand standards within the vendor's CMS was very limited.

I was tasked to come up with a solution to address the above. In working with the vendor, I was able to work within the CMS limitations and use CSS and JavaScript to manipulate the DOM to restructure the layout and highlight the features that we want. In addition, I utilized UX principles to improve the interface’s intuitiveness such as using spacing and colors to highlight important features. After the new employment portal was launched we received many praises including from the vendor about the design and the effectiveness of the end product. The HR department also reported a drop in calls related to assistance navigating the employment portal.