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Keerthan Ganapathi, Salesforce Developer in Dubai, United Arab Emirates
Keerthan Ganapathi

Salesforce Developer in Dubai, United Arab Emirates

Member since May 29, 2021
Keerthan is a senior engineering manager with nearly a decade of experience building enterprise solutions on the Salesforce platform. His enterprise experience includes Sony, GE, PwC, and Talabat. As a 10x Salesforce Certified Application Architect, he specializes in the design and development of highly scalable solutions on the Salesforce ecosystem. Keerthan's solutions have helped clients completely transform their business processes and get digitized.
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Portfolio

  • Talabat
    Salesforce Sales Cloud, AWS, Datadog, Google BigQuery...
  • Talabat
    Salesforce, AWS, Fivetran, BigQuery, Customer Experience, Team Management...
  • PwC Digital Services
    Salesforce Sales Cloud, Force.com, Apex Classes, Batch Apex, Visualforce...

Experience

  • Batch Apex 9 years
  • Apex Triggers 9 years
  • Apex 9 years
  • Salesforce Sales Cloud 9 years
  • Salesforce Apex 9 years
  • Solution Design 9 years
  • System Architecture Design 7 years
  • Salesforce Lightning 5 years

Location

Dubai, United Arab Emirates

Availability

Part-time

Preferred Environment

IntelliJ, VS Code, GitHub, MacOS, Salesforce

The most amazing...

...solution I've delivered was a digital transformation of the vendor onboarding process on Salesforce Experience Cloud.

Employment

  • Senior Engineering Manager, Salesforce Tech

    2021 - PRESENT
    Talabat
    • Led the development of a highly scalable solution to digitize the vendor onboarding experience for Talabat and then for 20+ entities across the globe.
    • Reduced the average time for vendors to get onboarded to Salesforce from three weeks to less than 10 mins.
    • Ensured a highly configurable solution, providing complete flexibility for individual entities in different countries to enable the process as they wish.
    • Built a solid Salesforce team locally, including a global culture that enabled the team to collaborate with other Salesforce developers and admins working from different locations.
    • Led the migration of one of Talabat's acquisitions to the Salesforce.com platform, mapping the entire business process from Microsoft Dynamics to Salesforce.com.
    • Collaborated with the computer security incident response team (CSIRT) to ensure that data policies and GDPR are actively monitored and sensitive data is not leaking out of the system.
    • Led the refactoring and redesign of an existing implementation to scale it in a way that can handle exponential transactions on the platform.
    • Revamped the entire implementation in the configuration-driven approach, providing capabilities to scale with changing requirements and increasing transactions on the platform.
    Technologies: Salesforce Sales Cloud, AWS, Datadog, Google BigQuery, AppExchange Security Review, JavaScript, Salesforce Lightning, Code Review, Code Refactoring, Customer Experience, Database Security, Salesforce, System Architecture Design, Solution Design, Business Process Automation, Apex Triggers, API Integration, Apex, Triggers, Salesforce Community, Lightning Components, Salesforce API, Software as a Service (SaaS), Salesforce.com API, Salesforce REST API, Communities, JavaScript 6, Batch Apex, HTML, Hotjar, Google Analytics, Facebook Pixel, Enterprise Resource Planning (ERP), Architecture, Software Consulting, AWS S3, Team Leadership, Scrum, Salesforce System Administration

  • Engineering Manager, Salesforce Tech

    2019 - 2021
    Talabat
    • Grew the Salesforce team from the ground up, from one to 20+ team members.
    • Oversaw all efforts to map business requirements to technical solutions.
    • Improved processes to streamline development and ensure that every change is carefully monitored and validated.
    • Enhanced existing solutions built on Salesforce.com and managed the technical solutions that affect 20+ entities using Salesforce.com.
    • Constantly improved the technical debts on Salesforce to make sure that the platform scales to the fullest extent possible and has the ability to handle five million orders being processed every minute.
    Technologies: Salesforce, AWS, Fivetran, BigQuery, Customer Experience, Team Management, Datadog, API Integration, Data Integration, Security Management, Code Review, Code Refactoring, System Architecture Design, Solution Design, Business Process Automation, Apex Triggers, Apex, Triggers, Salesforce.com API, Salesforce REST API, Salesforce API

  • Technical Development Lead

    2016 - 2019
    PwC Digital Services
    • Developed an in-house business process management (BPM) application that was deployed to almost every Free Zone entity in the Gulf Cooperation Council (GCC).
    • Assisted in getting the BPM application approved for deployment on Salesforce AppExchange.
    • Worked on digital transformation projects for major companies in the GCC, enabling front-office digital transformations with BPM and then building integrations with back ends and payment gateways.
    Technologies: Salesforce Sales Cloud, Force.com, Apex Classes, Batch Apex, Visualforce, JavaScript, Informatica, API Integration, Data Integration, Customer Experience, Digitization, Team Management, Business Process Management (BPM), Salesforce, Salesforce AppExchange, Salesforce Apex, System Architecture Design, Solution Design, Business Process Automation, Apex Triggers, Apex, Triggers, Front-office Transformation, Salesforce API, Salesforce REST API

  • Senior Software Engineer

    2012 - 2016
    General Electric
    • Collaborated with the team developing a configure-price-quote (CPQ) solution built on force.com to enable a quote-to-cash (QTC) process for the GE Healthcare business.
    • Worked on complex integrations with multiple back ends, including Oracle, SAP, and other ERP systems.
    • Enhanced an existing Salesforce Sales Cloud implementation.
    Technologies: JavaScript, Triggers, Salesforce Sales Cloud, Visualforce, Batch Apex, Salesforce, Apex Triggers, Salesforce Apex, Solution Design, API Integration, Apex, Salesforce.com API, Salesforce REST API, Salesforce API

  • Software Engineer

    2008 - 2012
    Sony India Software Center
    • Played a key role in various enhancement projects for an existing Salesforce Sales Cloud implementation.
    • Built a subversion (SVN) app called CVT on the force.com platform (100% native), which was then adopted by all Sony divisions.
    • Implemented a complete custom pricing model for Sony Latin America with a completely configuration-driven approach.
    Technologies: Salesforce Sales Cloud, Salesforce, APEX Code, Batch Apex, Visualforce, Triggers, Subversion (SVN), Pricing Models, Apex Triggers, Salesforce Apex, API Integration, Apex, HubSpot, Visualforce Pages

Experience

  • HexaBPM

    A business process management solution built on force.com for the front-office transformation of Free Zone entities in the retail, real estate, healthcare, and travel and hospitability sectors. As a senior developer, I took care of implementing all the major product change requests and then rolling them out to clients.

  • Salesforce Migration Project | Hungerstation

    Migrated a CRM application from Microsoft Dynamics to Salesforce CRM, which involved mapping all the business processes from MS Dynamics to Salesforce.com. I also enhanced and streamlined existing processes according to Delivery Hero standards.

  • Partner Onboarding
    https://partner.talabat.com

    Experience cloud solution for 20+ brands under Delivery Hero to get themselves on to Delivery Heroes Quick Commerce solutions.
    Partners now can sign up with Delivery Hero in less than 10 mins completing all the legalities.
    Completely integrated with backends to enable partners to get online in less than 10 mins after e-signing contracts.

Skills

  • Languages

    Apex, JavaScript, HTML, CSS, JavaScript 6, Python

  • Frameworks

    Lightning Components, Visualforce

  • Libraries/APIs

    Salesforce API, Salesforce REST API, Salesforce.com API

  • Tools

    Salesforce Sales Cloud, Batch Apex, IntelliJ, VS Code, Visualforce Pages, Qualtrics, Hotjar, GitHub, Subversion (SVN), Google Analytics, Facebook Pixel

  • Paradigms

    ETL, Design Patterns, Scrum

  • Platforms

    Salesforce, Salesforce SOQL/SOSL, MacOS

  • Other

    Business Process Automation, Solution Design, System Architecture Design, Salesforce Apex, Salesforce Lightning, Apex Triggers, API Integration, Customer Engagement, Front-office Transformation, Team Management, Business Process Management (BPM), Pricing Models, Data Architecture, Salesforce Platform Developer II Certification, Certified Salesforce Administrator, Triggers, Integration, Software as a Service (SaaS), Payment APIs, Software Consulting, Architecture, Salesforce System Administration, Salesforce AppExchange, AWS, Salesforce Certified Platform App Builder, Middleware, Communities, Enterprise Resource Planning (ERP), Salesforce Community, HubSpot, Team Leadership

  • Storage

    AWS S3

Education

  • Bachelor's Degree in Computer Science
    2008 - 2012
    Visvesvaraya Technological University - Belgaum, India

Certifications

  • Salesforce Certified Application Architect
    JUNE 2019 - PRESENT
    Salesforce.com
  • Salesforce Certified Data Architecture and Management Designer
    JUNE 2019 - PRESENT
    Salesforce.com
  • Salesforce Certified Sharing and Visibility Designer
    JUNE 2019 - PRESENT
    Salesforce.com
  • Salesforce Certified Platform Developer II
    JANUARY 2018 - PRESENT
    Salesforce.com
  • Salesforce Certified Service Cloud Consultant
    AUGUST 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Advanced Administrator
    AUGUST 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Platform Developer
    JULY 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Sales Cloud Consultant
    JULY 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Platform App Builder
    MARCH 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Administrator
    JANUARY 2015 - PRESENT
    Salesforce.com

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