Michael Hemphill, Salesforce.com Developer Certification Developer in Arlington Heights, IL, United States
Michael Hemphill

Salesforce.com Developer Certification Developer in Arlington Heights, IL, United States

Member since March 21, 2017
Mike is a senior Salesforce architect and developer with over 30 years of experience driving technology strategy delivery. He architects and document solutions, develops code with design patterns and best practices in mind, and delivers on time results based on client needs. He specializes in community and service cloud solutions. He also enjoys developing Apex on the Visualforce platform and Lightning components for community cloud.
Michael is now available for hire




Arlington Heights, IL, United States



Preferred Environment

Salesforce, Eclipse, Photoshop, Windows

The most amazing...

...thing I've developed was an EDA design pattern for triggers—leveraging interfaces for objects, DML runs on final stage of the executions and it's very scalable!


  • Senior Salesforce Architect

    2016 - 2017
    Huron Consulting Group
    • Developed Salesforce architect and developer solutions to various clients in healthcare, hospitality, and commercial verticals.
    • Created customer and partner solutions in the Salesforce community cloud so clients could leverage the social advantages to of customer/partner engagement in a controlled community to impact ROI.
    • Developed exciting Lightning components for the new Lightning Experience in Salesforce and community cloud.
    • Designed and built Huron's software demo that was showcased at the 2016 annual Salesforce conference (Dreamforce). Based on unreleased, advanced tech features to show community templates and new Lightning capabilities.
    • Worked closely with Salesforce in-house community team in San Francisco.
    Technologies: Salesforce, Apex/Lightning Development, Community & Service Clouds
  • Principle Salesforce Architect

    2015 - 2016
    • Supported the sales teams in pre-sales of Community solutions on the Salesforce platform.
    • Developed Community demos based on client discovery sessions that revealed the power of the platform in a personal way through branding and functionality.
    • Developed The Quilt which was an app launcher application that allowed sales team to showcase over 60 different demos to their potential clients—client scripting allowed for easy filtering and sorting and a SSO with SAML allowed for demos to be accessed.
    • Supported the product development teams with useful client feedback on product line.
    • Developed and deployed solutions to many clients.
    Technologies: Salesforce, Apex/Lightning Development, Community Cloud
  • Senior Salesforce Architect North America

    2012 - 2015
    Zurich Insurance Company
    • Designed marketing solutions with the Eloqua tool which fed Salesforce organization with quality leads.
    • Designed campaigns and emails with detail efforts on coding HTML.
    • Designed HR solution for performance review salary recommendations for middle management and a solution was designed on Salesforce and HTML5 for Apple iPads.
    • Architected overseen development of multi-year Underwriter Desktop project on Salesforce platform.
    • Worked with other system architects and ESB teams to develop service callouts to Pega workflow engine for real-time decision making.
    • Managed 20+ developers on Underwriter Desktop project.
    • Provided technical design solutions.
    • Taught classes on cloud technology and Salesforce overview to 200+ Zurich employees from all areas of organization.
    Technologies: Salesforce, Eclipse, HTML5, JavaScript, SoapUI, Sublime, Fiddler
  • Web Development Manager

    2004 - 2012
    Harco National Insurance
    • Designed and developed a suite of online customer services on the web including customer reporting, video library/shopping cart, loss history downloads, and payment center.
    • Acted as a technical resource for the executive managment team.
    • Integrated with AS400 system running the point system for claims and accounting teams.
    • Boosted sales with marketing team through efforts on Salesforce platform and the CRM application.
    Technologies: VB.Net, ASP.Net, MS SQL Server, SharePoint, SOA


  • Events Near Me Map (Development)

    A precursor to the new Lightning Field Service product recent to the Salesforce platform—this application manages various events important to the community member logged in and helps direct them to the location.

    Featured functions like arrived and departure acknowledgement makes the event processing relevant to others in the community. Different color markers on the map can customized for alternative representations. Leveraging Lightning Components, JavaScript, and CSS this project was showcased at Salesforce 2017 annual conference (Dreamforce).

  • Design Pattern | Event-Dispatch-Action for Triggers (Development)

    I recently developed a design pattern for triggers called Event-Dispatch-Action (EDA). This pattern adheres to all of Salesforce trigger best practices and more. A client's San Francisco organization will no longer wonder how random event processing is getting the better of them. The structure leverages interfaces that can be implemented for any object requiring event processing. It gathers DML processing into collection lists and reserves processing for the final stage of the execution transaction for the greatest protection from government limit concerns. Developers find it easy to work with and clients like that it is incredibly scalable.

  • Mobile App for Performance Review and Recommendation (Development)

    Working at Zurich Insurance, I developed a mobile app for iPads that allowed middle managers to access market analysis data on country wide salary levels for their subordinates. Using complex calculations, I constructed graphical charts reflecting the employees potential for salary growth based on years of performance levels. This was represented juxtaposed with the market analysis data. Various human resource recommendations were then selected and presented.


  • Languages

    APEX Code, JavaScript, XML
  • Platforms

    SalesForce SOQL/SOSL
  • Other

    Triggers, Salesforce.com Developer Certification, Salesforce Platform Developer I Certification, Salesforce Lightning, Certified Salesforce Administrator, Salesforce App Exchange
  • Frameworks

    Visualforce, AngularJS
  • Paradigms

    Agile Software Development
  • Libraries/APIs

    Salesforce API, Google API
  • Tools

    Eclipse IDE


  • CIMA Interactive Marketing Certificate in Digital Communication & Media/Multimedia
    2012 - 2012
    DePaul University - Chicago, IL, USA
  • Certification in .NET Development
    2003 - 2003
    DePaul University - Chicago, IL, USA
  • Certificate in Web Development
    1998 - 1998
    DePaul University - Chicago, IL, USA
  • Bachelor's degree in Computer Engineering
    1980 - 1985
    Purdue University Calumet - Hammond, IN, USA

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