Mina Michel, Software Developer in Cairo, Egypt
Mina Michel

Software Developer in Cairo, Egypt

Member since January 23, 2017
Mina is a certified Salesforce consultant with over 16 years of technical experience in the software industry. He has worked on several SDFC projects for clients worldwide, owning them from start to end, including business requirements analysis, design, development and testing, deployment, training, and solution maintenance. He maintains continuous and detailed communications with his clients to keep up-to-date and accurate information. Mina's target is always the customers' success.
Mina is now available for hire

Portfolio

  • Direct IT
    Salesforce, Salesforce Lightning, Management Consulting, Apex Triggers...
  • Tula Health
    Salesforce, Health Cloud, Management Consulting, Apex Triggers...
  • Beshay Steel
    Salesforce API, Technical Leadership, Salesforce Apex, CSS, HTML, JavaScript...

Experience

Location

Cairo, Egypt

Availability

Part-time

Preferred Environment

Chrome, Sublime Text, MacOS

The most amazing...

...project I've done is to wholly transform a business by improving their inner processes and automating workflows for them to enjoy their business environment.

Employment

  • Salesforce Technical Consultant and Leader

    2020 - PRESENT
    Direct IT
    • Designed a complete solution and improved how they were currently using Salesforce for their different customers.
    • Increased the efficiency of distributing their calls lists across their team members.
    • Migrated their system from classic to lightning, improved the process defined on Salesforce, and implemented KPI solutions for their campaigns.
    Technologies: Salesforce, Salesforce Lightning, Management Consulting, Apex Triggers, Salesforce REST API, Salesforce Sales Cloud, Salesforce Community, Salesforce Certified Advanced Administrator
  • Salesforce Architect and Consultant

    2019 - PRESENT
    Tula Health
    • Architected the whole Salesforce solution for the payers, patients, glucose readings, and alerts.
    • Led the technical team to complete the integration of Salesforce to other third-party systems.
    • Managed the implementation of the experience cloud (community cloud) that can be accessed by payers to oversee their private patient data.
    Technologies: Salesforce, Health Cloud, Management Consulting, Apex Triggers, Salesforce REST API, Salesforce Certified Advanced Administrator, Salesforce Certified Experience Cloud Consultant
  • Salesforce Consultant | Senior Developer

    2017 - PRESENT
    Beshay Steel
    • Built their whole CRM from the bottom up after gathering all specific business requirements and documenting it. Integrated their CRM with the factories to push orders taking place instantly and allowing only customers with balance to ship orders.
    • Created major automation for the management of products with families and prices that change frequently.
    • Built custom pages to show summarized and detailed information for every customer's balance; e.g., all historical transactions that took place with EVERY customer.
    Technologies: Salesforce API, Technical Leadership, Salesforce Apex, CSS, HTML, JavaScript, Visualforce, Apex, Management Consulting, Apex Triggers, Salesforce REST API, Salesforce Sales Cloud
  • Salesforce Consultant and Developer

    2019 - 2020
    Jordan Belfort
    • Established the sales process for B2C and B2B, including sending automated contracts and invoices to customers.
    • Integrated Adobe Sign for capturing customers' signatures.
    • Integrated Chargent for automatically charging customers using credit card and ACH.
    • Redefined the whole products structure and pricing as per the business needs.
    • Implemented a system for capturing different leads and referred leads through campaigns on Salesforce.
    Technologies: Stripe Payments, Salesforce API, Salesforce Apex, Technical Leadership, Stripe, Adobe Sign, Chargent, JavaScript, Visualforce, Apex, Salesforce, Salesforce Lightning, Management Consulting, Apex Triggers, Salesforce REST API, Salesforce Sales Cloud
  • Salesforce Consultant | Developer

    2018 - 2019
    InTuition (via Toptal)
    • Managed projects from the beginning, from requirements gathering and documentation to design analysis and consultancy.
    • Developed the agreed-upon requirements for the scope of work of the project.
    • Communicated with the company responsible for the portal.
    • Tested and deployed the final solution and uploaded data for all the previous years.
    • Trained a team of 12 people on how to use the new processes on Salesforce.
    • Managed the issues log reported by the team to inquire on questions or bugs.
    • Planned the implementation of experience cloud (community cloud) for the students and teachers to access their records and courses reservations.
    Technologies: Salesforce API, Salesforce Apex, Technical Leadership, Project Management, Visualforce, Apex, Salesforce, Salesforce Lightning, Management Consulting, Apex Triggers, Salesforce REST API, Salesforce Certified Experience Cloud Consultant, Salesforce Certified Advanced Administrator
  • Salesforce Consultant

    2017 - 2018
    VentureFar
    • Documented the requirements and then analyzed and designed a solution for it.
    • Integrated Salesforce CRM with external systems used by the travel agency, loading itineraries into Salesforce CRM.
    • Managed and developed a targets module to calculate every sales person's quota and what has been achieved.
    • Improved and fine-tuned older processes to further automate the work done at the company.
    Technologies: Salesforce API, Salesforce Apex, Technical Leadership, HTML, CSS, JavaScript, Visualforce, Apex, Apex Triggers, Salesforce Certified Advanced Administrator
  • Salesforce Consultant | Senior Developer

    2017 - 2018
    Deals Card
    • Gathered all the specific requirements at the beginning of the project.
    • Documented and analyzed how things should work.
    • Developed the Salesforce.com CRM and mobile application (hybrid) to work on iOS and Android.
    • Packaged and tested the full solution and tracked users who are using the app on the CRM.
    Technologies: Salesforce API, Salesforce Apex, Technical Leadership, Mobile Development, Visualforce, Apex
  • Salesforce.com Advanced Developer, PM, and Trainer

    2016 - 2017
    Fedex
    • Integrated a third-party external software to Salesforce CRM to sync shipments made by every customer on a daily basis.
    • Developed an integration module to read XML files from an SFTP server and parse them and push their contents to Salesforce.
    Technologies: Salesforce API, Salesforce Apex, Technical Leadership, Visualforce, Apex, Salesforce Lightning, Salesforce Certified Advanced Administrator
  • Customer Success Manager

    2014 - 2016
    NSI
    • Led the technical team in the different project processes starting from specifications until the testing phase.
    • Managed quality assurance and proofing with a clear understanding of time management and how long deliverables should take.
    • Established guidelines and methodologies for the technical team to follow that ensure high-quality deliverables.
    • Traveled frequently to customer sites to have one-on-one meetings to gather requirements.
    • Provided exceptional client relations support with clear communication as well as timely project status updates, always exceeding the client’s expectations.
    • Organized and conducted training on the client side that ensured the delivery of a complete understanding of the implemented system.
    Technologies: Salesforce API, Salesforce Apex, Technical Leadership, Bootstrap, JavaScript, Visualforce, Apex, Salesforce, Salesforce Lightning
  • Team Leader

    2009 - 2014
    Cegedim Dendrite
    • Managed the makeover of the company's oldest desktop application to a .NET Windows application. Moreover, estimated and planned the project’s workload based on available resources. Also led the development team in the technical implementation of the application.
    • Led, mentored, and supported a team of five developers in the development and support of Cegedim’s CRM mobile intelligence web application, which supports Blackberry, iPhones, iPads, and Android phones.
    • Supported project implementations from kickoff to handover (gathered data, performed analysis, UAT, provided training, and oversaw project closure phases). Worked with several well-known international pharmaceutical companies.
    • Created and maintained internal KBs to ensure and facilitate quicker implementation processes in future projects.
    • Defined time wasters and developed efficient tools using the latest MS technologies to speed up the company's work processes.
    Technologies: Technical Leadership, Oracle 11g, SQL Server 2008 R2, SQLite, SQL Server 2005, MonoTouch, ASP.NET, Infragistics, .netTiers, CodeSmith, .NET Compact, C#, .NET
  • Junior and Senior Software Engineer

    2005 - 2009
    ITWorx
    • Investigated and developed an automated payment order input system for a government institution. The system used the stacked 2D barcode (PDF417) technology.
    • Implemented the web-based enabled components based on the workflow engine of RiskClick (A business process management solution for the insurance industry aimed at improving the performance of personal lines underwriting).
    • Designed and implemented an automated order entry reporting module for designing, generating, and consuming reports dynamically.
    • Designed and implemented the attendance module for Qatar schools that would enable teachers, grade supervisors, and administrators to manage students’ attendance records using a reporting system.
    Technologies: Barcode Reader, Ajax, SharePoint 2007, SAP BusinessObjects (BO), Crystal Reports, JavaScript, ASP.NET, C#, .NET

Experience

  • Twitter automation - Python with GoogleCloud
    https://twitter.com/TahrirLive

    I've learned and used Python/GAE to develop a smart app that uses Intelligence to attract more and more followers, by tweeting and retweeting what the people are interested in talking about. Currently, that Twitter account has 15,000+ followers.

  • Salesforce Phase 02

    I used to work with a client when I was employed as a customer success manager with a different company. When I left that company, the client contacted me to manage/develop and deliver this phase-two project with a much bigger scope than phase one. Eventually, I did the whole project all by myself, filling the roles of PM, analyst, developer, QA engineer, and trainer.

  • The World Needs a Father (TWNAF) Team Member
    http://twnafeg.com/

    I have joined a group of fathers having a mission to change the world by changing the families, starting with the role of the father, since a lot of research has proved that the world's problems are basically because of fathers not taking their responsibility to the fullest.

    "The research on fathering is indisputable: Fathers have a crucial role to play in the cognitive, social, and emotional development of their children. An involved father is one who is engaged, available, and responsible. He is sensitive and supportive, nurturing and affectionate, and comforting and accepting."

    I developed the back end of the system to receive event registrations for fathers wanting to attend camps and get tutored on how to be a better father for their families and kids.

  • St. Mark's Choir Member
    https://www.facebook.com/StMarkChoir/

    I have been a part of St. Mark's Choir since 2000, as a tenor, and I am still an active member.

Skills

  • Languages

    UML, APEX Code, CSS, HTML, JavaScript, HTML5, C#, Apex
  • Frameworks

    Visualforce, ASP.NET MVC 5, Bootstrap, .NET, Lightning Components, Chrome, ASP.NET, .NET Compact, MonoTouch
  • Libraries/APIs

    jQuery, Salesforce API, Salesforce REST API, .netTiers, Infragistics, Stripe
  • Tools

    Lucidchart, Salesforce Dataloader, Visual Studio 2012, Microsoft Excel, Notepad++, Sublime Text 3, Visualforce Pages, Zapier, Salesforce Sales Cloud, Sublime Text, Crystal Reports, CodeSmith, Chargent, Adobe Sign, Salesforce CPQ, Salesforce Marketing Cloud
  • Paradigms

    Requirements Analysis, Web Architecture, Model View Controller (MVC), Automation, Mobile Development
  • Platforms

    Google App Engine, Salesforce, Oracle, MacOS, SharePoint 2007, WordPress
  • Storage

    Microsoft SQL Server, Data Integration, SQL Server 2005, SQLite, SQL Server 2008 R2, Oracle 11g
  • Other

    Salesforce Apex, Salesforce.com Administration, Architecture, Flowcharts, UML Diagrams, Computer Science, Salesforce Lightning, Data Loading, CSV Import, Salesforce.com Data Loader, Communication, Collaboration, Analytics, Technical Leadership, Workflow, Salesforce.com Sales Cloud Certification, Salesforce Platform Developer I Certification, Certified Salesforce Administrator, Salesforce Certified Platform App Builder, Sandbox to Production, APIs, Business Services, Management Consulting, Apex Triggers, Salesforce Certified Experience Cloud Consultant, Salesforce Certified Advanced Administrator, Salesforce AppExchange, Salesforce Community, SAP BusinessObjects (BO), Ajax, Barcode Reader, Stripe Payments, Health Cloud
  • Industry Expertise

    Project Management

Education

  • Progress towards a Master's Degree in Business Administration
    2012 - 2014
    Edinburgh School of Business - Edinburgh, UK
  • Bachelor of Science Degree in Computer Science
    2000 - 2005
    The American University in Cairo - Cairo, Egypt

Certifications

  • Salesforce CPQ Specialist
    MAY 2021 - PRESENT
    Salesforce
  • Salesforce Certified Service Cloud Consultant
    JUNE 2020 - PRESENT
    Salesforce.com
  • Salesforce Certified Platform Developer I
    JULY 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Sales Cloud Consultant
    JULY 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Platform App Builder
    FEBRUARY 2017 - PRESENT
    Salesforce.com
  • Salesforce Certified Administrator
    FEBRUARY 2015 - PRESENT
    Salesforce.com

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