Mmonalisa is available for hire
Hire MmonalisaMmonalisa Mgcina
Verified Expert in Engineering
UKG Pro Consultant and Developer
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa
Toptal member since February 19, 2025
Bio
Mmonalisa is a skilled workforce management consultant specializing in UKG Pro, Workforce Central, and WIM integrations. They are also experts in system migrations, upgrades, and multi-country implementations. With experience in manufacturing, retail, and healthcare, they excel in payroll, timekeeping, and compliance automation. By leveraging SQL, Power BI, and SAP SuccessFactors, they drive seamless integrations, process optimization, and successful go-lives in dynamic business environments.
Portfolio
MPAWFC
Build Configurations, UKG Pro, UKG Dimensions, SQL, Human Capital Management...
CHEP
SQL, Windows 10, Microsoft 365, Workday, Visual Basic .NET (VB.NET), UKG Pro...
LabourGenie.Net
MorphoManager, Saflec, SQL, SAP, Kronos WFC, Forecasting, Scheduling...
Experience
- Microsoft 365 - 10 years
- Windows 10 - 10 years
- Build Configurations - 5 years
- Migration - 5 years
- Software Troubleshooting - 5 years
- System Training - 5 years
- Process Automation - 5 years
- SQL - 5 years
Availability
Full-time
Preferred Environment
Windows 10
The most amazing...
...project I led was the migration from UKG Workforce Central to UKG Pro for a multi-country rollout.
Work Experience
Kronos/UKG Pro Functional Consultant
2024 - 2025
MPAWFC
- Diagnosed, troubleshooted, and resolved technical issues related to Kronos components. Acquired strong communication and presentation skills, both written and verbal, with a solid understanding of time management and HCM processes.
- Implemented and configured Kronos building blocks, accruals, timekeeping, scheduling, and absence management.
- Developed data views, Genies, custom reports, and hyper-finds; conducted requirement gathering, business process analysis, and solution design.
- Implemented and maintained UKG Pro and Dimensions, capturing end-user requirements for enhancements and collaborating with vendors to configure solutions as per business needs.
- Provided support documentation for end-user training, service desk support, and other activities. Assisted with system upgrades, migrations, integrations, and other transformation efforts needed to keep the environment updated.
Technologies: Build Configurations, UKG Pro, UKG Dimensions, SQL, Human Capital Management, Algorithms
HRIS Systems Analyst
2022 - 2024
CHEP
- Designed and built integrations with HCM, payroll, and finance systems and configured pay rules.
- Supported global countries with the systems in use, assisted colleagues with queries, and guided them through the system. Helped clients with functional testing and end-to-end acceptance testing, escalating failures and identifying root causes.
- Assisted with project management by updating plans, tracking progress, escalating risks, and facilitating workshops and meetings.
- Provided assistance with the migration of solutions to the production environment and supported training delivery, both internally and externally.
- Created and maintained system documents for all configured system elements.
- Supported the go-live and rollout of end solutions for approximately 90 days.
- Installed, configured, and tested operating systems, application software, and system management tools.
Technologies: SQL, Windows 10, Microsoft 365, Workday, Visual Basic .NET (VB.NET), UKG Pro, UKG Dimensions, SAP, In-Touch, Human Capital Management, Algorithms
Kronos/UKG Dimensions Systems Engineer
2021 - 2022
LabourGenie.Net
- Configured pay rules, designed and built integrations with HCM, payroll, and finance systems, and assisted with project management by updating plans, tracking progress, escalating risks, and facilitating workshops and meetings.
- Created and maintained system documentation for all configured elements. Supported clients with functional testing and end-to-end acceptance testing, escalating failures and identifying root causes.
- Assisted with the migration of solutions to the production environment.
- Supported the go-live and the rollout of end solutions and conducted handholding sessions.
- Assisted with training delivery, both internally and externally, and supported the go-live and rollout of end solutions.
Technologies: MorphoManager, Saflec, SQL, SAP, Kronos WFC, Forecasting, Scheduling, UKG Dimensions, Workforce Device Manager, In-Touch, Human Capital Management, Algorithms
Junior Kronos/UKG Dimensions Consultant
2019 - 2021
Altron
- Configured workforce management systems for clients and customers based on project specifications.
- Communicated and liaised with internal and external clients regarding implementations, support calls, and queries, ensuring timely updates were provided in a professional manner.
- Trained workforce management clients on the software and hardware, including Kronos 4500 and InTouch devices, for time and attendance equipment, following standard operating procedures.
- Responded to all support and service calls within SLA response times.
Technologies: Kronos WFC, Kronos WDM, SAP, Build Configurations, UKG Dimensions, Human Capital Management, Algorithms
Experience
Workforce Management System Migration: UKG Workforce Central to UKG Pro
I migrated workforce management systems across multiple locations to enhance operational efficiency and scalability. I utilized UKG Workforce Integration (WIM) for country-specific implementations and delivered custom solutions to ensure data integrity and a seamless transition with zero downtime. Additionally, I provided post-go-live training and support for end users.
Workforce Central Upgrade: Version 6 to Version 8.1.6
I upgraded UKG Workforce Central to the latest version, enhancing system performance and introducing new features. I designed and executed a detailed upgrade plan, addressing compatibility and data migration challenges, and conducted system testing and end-user training to ensure smooth adoption.
Custom Reporting and Analytics in UKG Pro
I delivered actionable insights by developing custom reports and analytics within UKG Pro. I designed real-time reports for payroll, attendance, and overtime tracking and integrated UKG Pro data with Power BI for advanced visualizations and interactive dashboards. I also collaborated with stakeholders to align reporting capabilities with business goals, reducing manual reporting and improving decision-making speed.
Integration of Timekeeping Devices with UKG Pro
I integrated 3rd-party timekeeping devices with UKG Pro to improve workforce tracking. I configured time-off policies and scheduling for seamless synchronization and validated and tested timekeeping data to ensure real-time updates. This improved attendance tracking accuracy and reduced manual interventions.
Go-live and Post-implementation Support
I spearheaded go-live activities and supported post-implementation phases for UKG Pro deployments. I delivered tailored training sessions for HR, payroll, and operations teams, created end-user documentation and troubleshooting guides, and provided real-time support for issue resolution and user adoption. This helped with user adoption and ensured system stability post-implementation.
Education
2014 - 2016
Certification in Information Technology and Computer Science
Taletso TVET College - Lichtenburg, South Africa
Certifications
APRIL 2018 - PRESENT
Information Technology Certification
IT Certification Academy
AUGUST 2017 - PRESENT
Higher Certificate in Information Systems
CTI Education Group
Skills
Tools
Microsoft Power BI
Languages
SQL, Visual Basic .NET (VB.NET), Java
Platforms
UKG Dimensions, UKG Pro
Other
Software Troubleshooting, System Training, Build Configurations, Migration, Human Capital Management, Windows 10, Microsoft 365, Workday, Process Automation, Microsoft Azure Cloud Server, Microsoft Azure, Electronics, MorphoManager, Saflec, SAP, Kronos WFC, Forecasting, Scheduling, Workforce Device Manager, In-Touch, Kronos WDM, UKG WFC, Excel 365, WIM, Training, Facilitation, Systems Analysis, System Design, Algorithms
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