
Nuno Fonseca
Verified Expert in Engineering
Salesforce Architect and Developer
Covilha, Portugal
Toptal member since March 2, 2022
Nuno is a multi-skilled enterprise architect with strong implementation experience from major CRM projects. With over 13 years of experience, he has worked in different industries and across various CRM technologies, including Salesforce and Siebel. As an architect and delivery lead, Nuno worked closely with clients and development teams to meet deadlines while comprehending complex and interdependent business processes and translating them into technical solutions.
Portfolio
Experience
- Salesforce - 10 years
- Apex Triggers - 9 years
- Apex Classes - 9 years
- Stakeholder Management - 9 years
- Visual Studio Code (VS Code) - 7 years
- Application Architecture - 7 years
- System Architecture - 7 years
- Enterprise Architecture - 5 years
Availability
Preferred Environment
MacOS, Slack, Visual Studio Code (VS Code), Salesforce, Salesforce DX, GitHub, Bitbucket, Jira, Quip, MuleSoft, Integration, Office 365
The most amazing...
...app I've designed and built is an archive solution for Salesforce to clean up the system and align with the master DB to make sure no information got lost.
Work Experience
Salesforce Architect
Commonwealth Financial Network
- Owned the architecture solution for the marketing and communications department.
- Delivered a POC for stakeholder presentation and decision on new solutions for onboarding of firms and advisors multi-advisor.
- Mentored and helped Salesforce developers review technical solutions and suggested platform best practices.
- Worked as a member of the Architecture Review Board for enterprise-wide solutions.
Salesforce/MuleSoft Technical Architect
Cambridge University Press
- Redesigned a Zoom solution in Salesforce by removing managed packages and rebuilding a new data model.
- Handled the bi-directional integration between Zoom and Salesforce using MuleSoft. Built an integration without premium connectors and used an API-led architecture with 3-level APIs (system, process, and experience).
- Used Formstack as a tool to build forms for webinar registration and adjusted the Salesforce model to support marketing cloud communications.
- Handled stakeholder management and workshop leading by presenting POCs for the required work.
Salesforce Technical Architect
Sage
- Headed the POC design and development for SFDX with unlocked packages.
- Moved from multiple Git repositories to one repository following the DX@Scale approach.
- Managed DevOps process with GitHub Actions using the new single repository and unlocked packages for deployment.
Salesforce Technical Architect | Billing and Invoicing
Localsearch
- Took part as a member of the architecture board to review processes, technical designs, and stakeholder management. I also led technical workshops.
- Supported third-party teams with integration flow between Salesforce and Tibco middleware.
- Designed and led the billing and invoice technical team to develop a Salesforce CPQ solution.
- Managed POC development and suggested testing automation tools.
Salesforce Solution Architect
Bacardi Group
- Acted as the main contact between product owners, system integrator analysts, and architects.
- Built POCs for new functionalities using Lightning Web Components (LWC).
- Changed to DevOps process to start using the new Salesforce DX technology.
- Approved technical designs and solutions provided by the system integrator developers and enforced best practices.
- Configured an SSO solution utilizing Microsoft ADFS.
- Implemented a backup and archive solution with OwnBackup.
Experience
Salesforce Lightning Migration | Global Rollout (Global Pharmaceuticals)
With a first phase rolling out in the french cluster (France, Luxembourg, and Belgium), a new Salesforce sales cloud implementation using Lightning Components, territory management, and third-party systems integration to support the sales cycle.
Continuous rollout with central, eastern, and northern Europe, adjusting processes to be a global solution with specific local processes without compromising the platform's architecture.
The last phase was the rollout to Asia and LATAM, including new drug and trial management features.
Lead-to-Cash Solution on Salesforce
The key elements included integrating Salesforce with TIBCO middleware to ensure smooth data flow and real-time updates across platforms. Leading a team of five developers, we built and refined the system by developing proof of concept (POC) solutions and exploring testing automation tools to ensure product reliability.
Stakeholder engagement was crucial, involving regular technical workshops to gather input, address concerns, and align project goals with business objectives. Collaboration with third-party teams and internal stakeholders ensured a comprehensive solution.
In essence, the project aimed to create an efficient, integrated lead-to-cash system that improved billing and invoicing processes, supported by strong technical design and stakeholder collaboration.
Optimization of Salesforce Solutions for Enhanced Efficiency in the Food and Beverage Industry
A significant change was made to the DevOps process, integrating the new Salesforce DX technology for improved development and deployment efficiency. The project also entailed configuring a single sign-on (SSO) solution using Microsoft ADFS, ensuring secure and streamlined access for users. Additionally, a robust backup and archive solution was implemented using OwnBackup, safeguarding critical data. Technical designs and solutions provided by system integration developers were rigorously reviewed and approved, enforcing best practices and ensuring the highest standards of technical excellence.
Certifications
Salesforce Certified Service Cloud Consultant
Salesforce.com
Salesforce Certified System Architect
Salesforce.com
Salesforce Certified Identity and Access Management Designer
Salesforce.com
Copado Certified Administrator
Copado
Copado Certified Developer
Copado
Salesforce Certified Integration Architecture Designer
Salesforce.com
Salesforce Certified Einstein Analytics and Discovery Consultant
Salesforce.com
Salesforce Certified Experience Cloud Consultant
Salesforce.com
Salesforce Certified Application Architect
Salesforce.com
Salesforce Certified Sharing and Visibility Designer
Salesforce.com
Salesforce Certified Data Architecture and Management Designer
Salesforce.com
Salesforce Certified Platform Developer II
Salesforce.com
Salesforce Certified Sales Cloud Consultant
Salesforce.com
Salesforce Certified Advanced Administrator
Salesforce.com
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce.com
Salesforce Certified Platform App Builder
Salesforce.com
Salesforce Certified Administrator
Salesforce.com
Salesforce Certified Platform Developer I
Salesforce.com
AWS Technical Professional
Amazon Web Services
Skills
Libraries/APIs
Salesforce SOAP API, Salesforce REST API, Salesforce API, MuleSoft API
Tools
Salesforce DX, Jira, Salesforce Sales Cloud, Flow, Salesforce CPQ, Salesforce Platform Events, Batch Apex, Slack, GitHub, Bitbucket, Salesforce Knowledge Base, Conga Composer, Quip, Zoom, ADFS
Languages
APEX Code, Apex, SQL, JavaScript, HTML, CSS
Frameworks
Visualforce, Lightning Components, OAuth 2
Paradigms
Automation, Application Architecture, DevOps, Event-driven Architecture, Agile Project Management
Platforms
Visual Studio Code (VS Code), Salesforce, Salesforce SOQL/SOSL, MacOS, MuleSoft, Mule ESB, Amazon Web Services (AWS)
Storage
Data Integration
Industry Expertise
Project Management
Other
Salesforce.com Administration, Deployment, Reports, Dashboards, Apex Classes, Apex Triggers, Data Management, Data Architecture, Community Clouds, Portals, Analytics, Wave Analytics, System Architecture, Customer Support, Contact Centers, Solution Design, Workshops, Stakeholder Management, Salesforce Lightning, API Integration, Salesforce Apex, Certified Salesforce Administrator, Salesforce Cloud Flow, Salesforce Certified Platform App Builder, Integration, Office 365, MuleSoft Anypoint Platform, Event Management, Lightning Web Components (LWC), Salesforce Change Data Capture, Salesforce Service Cloud, Customer Portals, Salesforce Customization, Architecture, CRM Implementation (Salesforce), Customer Relationship Management (CRM), Business Analysis, Artificial Intelligence (AI), Single Sign-on (SSO), Authentication, Authorization, Identity, GitHub Actions, Enterprise Architecture, Backups, CTO, Financial Services, Financial Services Cloud, Onboarding, Investment Banking, Contract Lifecycle Management (CLM), CPQ, Billing, Salesforce ISV, TIBCO, OwnBackup, Audits, Salesforce Audits
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