Software Developer in Montreal, QC, Canada

A complex multi-tech solution for a consumer-facing chatbot that integrates seamlessly with human-agent interactions. It can handle many customer requests without a predefined conversation structure, analyzing free-form user input. The technology used allows easy scaling and high-load performance. A novel approach to the text generator enables each customer to fine-tune the chatbot behavior without retraining.

Python-based software to analyze multiple stock exchanges in real-time and notify interested parties. It utilizes multiple machine learning models and several analytics algorithms. It also includes custom visualizations and interfaces and has an API to connect to other applications.

A solution for continuous ingesting and analysis of inventory feeds. It includes parsing the feeds, analyzing data, and detecting anomalies using machine learning. The solution has a built-in observability tool.

An automated system to scan and analyze textual data to identify customer sentiment towards products and companies. It uses NLP technology paired with deep learning and validated by human labeling of the same texts.

I've led a full-cycle development, from requirements gathering to long-term support, of a custom CRM product that features a prospect and lead system, built-in contracting and billing information, built-in email client, third-party services integration, and extensive reporting.