Pallvi Grover, Microsoft Developer in Surrey, BC, Canada
Pallvi Grover

Microsoft Developer in Surrey, BC, Canada

Member since May 17, 2021
Pallvi is a certified Microsoft developer with four years of experience in the entire spectrum of Microsoft Dynamics CRM. Pallvi excels at developing server-side code, e.g., plugins and custom workflows and client-side code using JavaScript. Pallvi's experience has breadth and variety as she's implemented both managed and unmanaged solutions across multiple projects.
Pallvi is now available for hire

Portfolio

  • HCL Technologies
    ASP.NET, C#, SQL, JavaScript, HTML, CSS, Web MVC, React
  • Purely CRM
    Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011...
  • Accenture
    Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011...

Experience

  • JavaScript 4 years
  • Microsoft Dynamics 4 years
  • Dynamics CRM Workflows 4 years
  • Dynamics CRM Plugins 4 years
  • Dynamics CRM 2013 4 years
  • Dynamics CRM 2011 4 years
  • Microsoft Dynamics CRM 4 years
  • Dynamics CRM 365 2 years

Location

Surrey, BC, Canada

Availability

Part-time

Preferred Environment

Visual Studio, C#, ASP.NET, JavaScript

The most amazing...

...things I've developed are PowerShell scripts to automate the build/release pipeline for Microsoft Dynamics CRM.

Employment

  • Developer

    2020 - 2021
    HCL Technologies
    • Worked on an internal project which included a console app and web app using MVC, EF, and Web API.
    • Created design documents for the project implementation.
    • Developed a demo app using React with a back end (using ASP.NET Core).
    Technologies: ASP.NET, C#, SQL, JavaScript, HTML, CSS, Web MVC, React
  • CRM Developer

    2020 - 2020
    Purely CRM
    • Worked as a full-time developer to develop the sales module including the out-of-the-box functionality.
    • Customized the product according to the customer’s requirements.
    • Developed the client-side scripting for different forms.
    • Built a custom workflow for duplicating the data as per the customer's requirement using Power Automate.
    Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript
  • Microsoft Dynamics Consultant

    2018 - 2019
    Accenture
    • Worked as a full-time developer in the development of functionalities based on allocated PBI (product backlog items) in TFS.
    • Developed primarily the workflow plugins and other JavaScript-based tasks.
    • Exported Dynamics 365 data into an SQL server hosted on Azure using an export data service.
    • Developed and implemented custom programming as required by business processes.
    • Collaborated with business systems analysts, other developers, and system owners to ensure that the development of the new CRM programs and applications met business goals.
    • Attend daily standup meetings concerning the project status and developed PowerShell scripts for manipulating CRM entities.
    Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript, Windows PowerShell, Microsoft Dynamics
  • Technical Consultant

    2018 - 2018
    Cipher Dynamics IT Services Pvt
    • Worked as a full-time developer responsible for customization and configuration of various projects.
    • Developed various web resources, workflows, and plugins.
    • Contributed to the writing of web resources using JavaScript and plugin code.
    Technologies: Microsoft Dynamics, Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript
  • Software Developer

    2017 - 2018
    Aon Consulting Pvt. Ltd
    • Worked as a full-time developer and was responsible for customization and configuration.
    • Built all the new out-of-the-box features like business rules, business process flows, and synchronous workflows.
    • Interacted with customers and clarified the requirements.
    • Developed web resources, workflows, plugins, and console applications.
    Technologies: Microsoft Dynamics CRM, Microsoft Dynamics, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript
  • Software Developer

    2013 - 2017
    Evry Infotech Pvt ltd
    • Worked as a full-time developer and was responsible for the customization and configuration of the goal management system within the CRM.
    • Customized Microsoft Dynamics solutions to enhance operational and business processes by building workflow and dialog processes and creating entities, attributes, entity relationships, views, and forms.
    • Provide a best-fit solution for the goals portal and goals entry as per the customer's requirements.
    • Implemented the goal portal which included the development of a custom HTML web resource and FetchXML queries.
    • Developed a role-based access system for the goals portal.
    • Constructed a products-loup search and credit check feature.
    • Contributed to the requirements analysis, design, development, testing, deployment, and maintenance of all the products.
    Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript, Microsoft Dynamics

Experience

  • Royal London

    The premise of this product is to make the customer experience better and more secure with an automated-and-methodical system involving verification, identifying the customer need, routing it to the correct agent, assigning a specific process, and documentation.

    Product Process:
    1. First customer identification is verified.
    2. The customer can then request to make changes to the policy or personal information.
    3. The activity is noted and then converted to a case which is then assigned to the appropriate agent.
    4. The agent follows a guided process to fulfill the customer's request.
    5. The case is then closed and marked as complete.

  • Migrating from an Existing CRM to Microsoft Dynamics 365 for Chartwell Consultants

    In this project, the client already possessed CRM data in an existing CRM-based application (e.g., SugarCRM) and wanted to migrate the entire system into Microsoft Dynamics 365.

    I first gathered customer requirements to understand the existing implementation and leveraged an out-of-the-box functionality to develop multiple proofs of concept (PoCs). In the Microsoft Dynamics 365 sales module, the leads are converted into opportunities. Chartwell Consultants' customers are in the forestry domain (the area where their potential leads are).

  • Culver Capital

    Culver Capital is a goal-metrics application implemented in Microsoft Dynamics CRM 2013 which allows employees to set their weekly goals. We built an escalation hierarchy into the system to remind the employees to set their goals while keeping their managers in the loop.

    I developed custom workflows to cater to the email dispatch functionality. I also embedded web resources into the form for effective visualization and management of the goals.

Skills

  • Tools

    Microsoft Dynamics CRM, Visual Studio, Microsoft Dynamics
  • Languages

    C#, JavaScript, SQL, HTML, CSS
  • Frameworks

    ASP.NET, Windows PowerShell
  • Libraries/APIs

    React
  • Storage

    Databases
  • Other

    Cloud Computing, Data Structures, Web Development, Web MVC, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, Microsoft Power Automate

Education

  • Master's Degree in Computer Science
    2014 - 2018
    Dr. B.R Ambedkar National Institute of Technology - Jalandhar, Punjab, India
  • Bachelor's Degree in Computer Science
    2008 - 2012
    Lovely Professional University - Jalandhar, Punjab, India

Certifications

  • Microsoft Dynamics 365 Customization and Configuration
    OCTOBER 2018 - PRESENT
    Microsoft
  • Extending Microsoft Dynamics CRM 2013
    FEBRUARY 2016 - PRESENT
    Microsoft
  • Microsoft Dynamics CRM Configuration and Customization 2013
    NOVEMBER 2015 - PRESENT
    Microsoft

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