Pallvi Grover, Developer in Surrey, BC, Canada
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Pallvi Grover

Verified Expert  in Engineering

Microsoft Developer

Location
Surrey, BC, Canada
Toptal Member Since
May 17, 2021

Pallvi is a certified Microsoft developer with four years of experience in the entire spectrum of Microsoft Dynamics CRM. Pallvi excels at developing server-side code, e.g., plugins and custom workflows and client-side code using JavaScript. Pallvi's experience has breadth and variety as she's implemented both managed and unmanaged solutions across multiple projects.

Portfolio

HCL Technologies
ASP.NET, C#, SQL, JavaScript, HTML, CSS, Web MVC, React
Purely CRM
Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013...
Accenture
Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013...

Experience

Availability

Part-time

Preferred Environment

Visual Studio, C#, ASP.NET, JavaScript

The most amazing...

...things I've developed are PowerShell scripts to automate the build/release pipeline for Microsoft Dynamics CRM.

Work Experience

Developer

2020 - 2021
HCL Technologies
  • Worked on an internal project which included a console app and web app using MVC, EF, and Web API.
  • Created design documents for the project implementation.
  • Developed a demo app using React with a back end (using ASP.NET Core).
Technologies: ASP.NET, C#, SQL, JavaScript, HTML, CSS, Web MVC, React

CRM Developer

2020 - 2020
Purely CRM
  • Worked as a full-time developer to develop the sales module including the out-of-the-box functionality.
  • Customized the product according to the customer’s requirements.
  • Developed the client-side scripting for different forms.
  • Built a custom workflow for duplicating the data as per the customer's requirement using Power Automate.
Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript

Microsoft Dynamics Consultant

2018 - 2019
Accenture
  • Worked as a full-time developer in the development of functionalities based on allocated PBI (product backlog items) in TFS.
  • Developed primarily the workflow plugins and other JavaScript-based tasks.
  • Exported Dynamics 365 data into an SQL server hosted on Azure using an export data service.
  • Developed and implemented custom programming as required by business processes.
  • Collaborated with business systems analysts, other developers, and system owners to ensure that the development of the new CRM programs and applications met business goals.
  • Attend daily standup meetings concerning the project status and developed PowerShell scripts for manipulating CRM entities.
Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript, Windows PowerShell, Microsoft Dynamics

Technical Consultant

2018 - 2018
Cipher Dynamics IT Services Pvt
  • Worked as a full-time developer responsible for customization and configuration of various projects.
  • Developed various web resources, workflows, and plugins.
  • Contributed to the writing of web resources using JavaScript and plugin code.
Technologies: Microsoft Dynamics, Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript

Software Developer

2017 - 2018
Aon Consulting Pvt. Ltd
  • Worked as a full-time developer and was responsible for customization and configuration.
  • Built all the new out-of-the-box features like business rules, business process flows, and synchronous workflows.
  • Interacted with customers and clarified the requirements.
  • Developed web resources, workflows, plugins, and console applications.
Technologies: Microsoft Dynamics CRM, Microsoft Dynamics, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript

Software Developer

2013 - 2017
Evry Infotech Pvt ltd
  • Worked as a full-time developer and was responsible for the customization and configuration of the goal management system within the CRM.
  • Customized Microsoft Dynamics solutions to enhance operational and business processes by building workflow and dialog processes and creating entities, attributes, entity relationships, views, and forms.
  • Provide a best-fit solution for the goals portal and goals entry as per the customer's requirements.
  • Implemented the goal portal which included the development of a custom HTML web resource and FetchXML queries.
  • Developed a role-based access system for the goals portal.
  • Constructed a products-loup search and credit check feature.
  • Contributed to the requirements analysis, design, development, testing, deployment, and maintenance of all the products.
Technologies: Microsoft Dynamics CRM, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, JavaScript, Microsoft Dynamics

Royal London

The premise of this product is to make the customer experience better and more secure with an automated-and-methodical system involving verification, identifying the customer need, routing it to the correct agent, assigning a specific process, and documentation.

Product Process:
1. First customer identification is verified.
2. The customer can then request to make changes to the policy or personal information.
3. The activity is noted and then converted to a case which is then assigned to the appropriate agent.
4. The agent follows a guided process to fulfill the customer's request.
5. The case is then closed and marked as complete.

Migrating from an Existing CRM to Microsoft Dynamics 365 for Chartwell Consultants

In this project, the client already possessed CRM data in an existing CRM-based application (e.g., SugarCRM) and wanted to migrate the entire system into Microsoft Dynamics 365.

I first gathered customer requirements to understand the existing implementation and leveraged an out-of-the-box functionality to develop multiple proofs of concept (PoCs). In the Microsoft Dynamics 365 sales module, the leads are converted into opportunities. Chartwell Consultants' customers are in the forestry domain (the area where their potential leads are).

Culver Capital

Culver Capital is a goal-metrics application implemented in Microsoft Dynamics CRM 2013 which allows employees to set their weekly goals. We built an escalation hierarchy into the system to remind the employees to set their goals while keeping their managers in the loop.

I developed custom workflows to cater to the email dispatch functionality. I also embedded web resources into the form for effective visualization and management of the goals.
2014 - 2018

Master's Degree in Computer Science

Dr. B.R Ambedkar National Institute of Technology - Jalandhar, Punjab, India

2008 - 2012

Bachelor's Degree in Computer Science

Lovely Professional University - Jalandhar, Punjab, India

OCTOBER 2018 - PRESENT

Microsoft Dynamics 365 Customization and Configuration

Microsoft

FEBRUARY 2016 - PRESENT

Extending Microsoft Dynamics CRM 2013

Microsoft

NOVEMBER 2015 - PRESENT

Microsoft Dynamics CRM Configuration and Customization 2013

Microsoft

Libraries/APIs

React

Tools

Microsoft Dynamics CRM, Visual Studio, Microsoft Dynamics

Languages

C#, JavaScript, SQL, HTML, CSS

Frameworks

ASP.NET, Windows PowerShell

Platforms

Microsoft Power Automate

Storage

Databases

Other

Cloud Computing, Data Structures, Web Development, Web MVC, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows

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