Verified Expert in Engineering
The most amazing...
...things I've developed are PowerShell scripts to automate the build/release pipeline for Microsoft Dynamics CRM.
- Worked on an internal project which included a console app and web app using MVC, EF, and Web API.
- Created design documents for the project implementation.
- Developed a demo app using React with a back end (using ASP.NET Core).
- Worked as a full-time developer to develop the sales module including the out-of-the-box functionality.
- Customized the product according to the customer’s requirements.
- Developed the client-side scripting for different forms.
- Built a custom workflow for duplicating the data as per the customer's requirement using Power Automate.
Microsoft Dynamics Consultant
- Worked as a full-time developer in the development of functionalities based on allocated PBI (product backlog items) in TFS.
- Exported Dynamics 365 data into an SQL server hosted on Azure using an export data service.
- Developed and implemented custom programming as required by business processes.
- Collaborated with business systems analysts, other developers, and system owners to ensure that the development of the new CRM programs and applications met business goals.
- Attend daily standup meetings concerning the project status and developed PowerShell scripts for manipulating CRM entities.
Cipher Dynamics IT Services Pvt
- Worked as a full-time developer responsible for customization and configuration of various projects.
- Developed various web resources, workflows, and plugins.
Aon Consulting Pvt. Ltd
- Worked as a full-time developer and was responsible for customization and configuration.
- Built all the new out-of-the-box features like business rules, business process flows, and synchronous workflows.
- Interacted with customers and clarified the requirements.
- Developed web resources, workflows, plugins, and console applications.
Evry Infotech Pvt ltd
- Worked as a full-time developer and was responsible for the customization and configuration of the goal management system within the CRM.
- Customized Microsoft Dynamics solutions to enhance operational and business processes by building workflow and dialog processes and creating entities, attributes, entity relationships, views, and forms.
- Provide a best-fit solution for the goals portal and goals entry as per the customer's requirements.
- Implemented the goal portal which included the development of a custom HTML web resource and FetchXML queries.
- Developed a role-based access system for the goals portal.
- Constructed a products-loup search and credit check feature.
- Contributed to the requirements analysis, design, development, testing, deployment, and maintenance of all the products.
1. First customer identification is verified.
2. The customer can then request to make changes to the policy or personal information.
3. The activity is noted and then converted to a case which is then assigned to the appropriate agent.
4. The agent follows a guided process to fulfill the customer's request.
5. The case is then closed and marked as complete.
Migrating from an Existing CRM to Microsoft Dynamics 365 for Chartwell Consultants
I first gathered customer requirements to understand the existing implementation and leveraged an out-of-the-box functionality to develop multiple proofs of concept (PoCs). In the Microsoft Dynamics 365 sales module, the leads are converted into opportunities. Chartwell Consultants' customers are in the forestry domain (the area where their potential leads are).
I developed custom workflows to cater to the email dispatch functionality. I also embedded web resources into the form for effective visualization and management of the goals.
Microsoft Dynamics CRM, Visual Studio, Microsoft Dynamics
ASP.NET, Windows PowerShell
Cloud Computing, Data Structures, Web Development, Web MVC, Dynamics CRM 365, Dynamics CRM 2011, Dynamics CRM 2013, Dynamics CRM Plugins, Dynamics CRM Workflows, Microsoft Power Automate
Master's Degree in Computer Science
Dr. B.R Ambedkar National Institute of Technology - Jalandhar, Punjab, India
Bachelor's Degree in Computer Science
Lovely Professional University - Jalandhar, Punjab, India
Microsoft Dynamics 365 Customization and Configuration
Extending Microsoft Dynamics CRM 2013
Microsoft Dynamics CRM Configuration and Customization 2013