Senior Salesforce Architect2016 - 2020Telus
- Designed a data model and appropriate sharing mechanisms.
- Designed stories for development and optimizing processes.
- Integrated different systems with Salesforce using REST and SOAP API.
- Configured an Open CTI integration for Service Console.
- Created ETL processes on Informatica Cloud to sync data between different systems.
- Estimated task assignments and effort, reviewed code, and tracked bugs.
- Created Apex Triggers, Visualforce Pages, Aura components, and other customizations.
- Conducted security reviews and retrospective meetings.
- Presented demos with the client, including a proof of concept for changes.
Technical Lead2014 - 2016TechMahindra
- Developed a mobile app to get customer details and reduce paperwork.
- Migrated data for a sales application for the company.
- Integrated technologies with an order orchestration system.
- Used Jira to create and assign tasks within the team. Used HP Test Center to track bugs.
- Monitored the daily progress of the team. Interacted with the on-shore team for requirement analysis.
Senior Salesforce Consultant2010 - 2014HCL Technologies
Technologies: SOAP, REST, Visualforce, Apex, Force.com, Salesforce
- Developed a major sales application for Wolters Kluwer Publications. Integrated Salesforce with an SAP system for order processing.
- Migrated data in a Salesforce Service Cloud application from a legacy system.
- Used Jira for grooming stories and task assignation.
- Optimized the existing sales process with new features of the sales cloud.