Pankaj Jangra
Verified Expert in Engineering
Salesforce Developer
Pankaj is a Certified Application Architect with 13 years of IT experience spanning products and technologies, including Salesforce, Apex, Visualforce, Lightning, data loading, MuleSoft, and CRMs. He has solid skills with languages and platforms and has integrated 3rd-party technologies with Salesforce. He is confident and poised in interactions with individuals at all levels. Pankaj is also detail-oriented, resourceful in completing projects, and can multitask effectively.
Portfolio
Experience
Availability
Preferred Environment
Slack, Skype, Windows
The most amazing...
...thing I've developed is a B2C service cloud application for Telus, the biggest Salesforce customer in Canada.
Work Experience
Senior Salesforce Developer
Applied Systems Canada
- Developed several single-page applications using Aura and integrated them with in-house APIs.
- Used Jira for story creation and bug tracking. Used VS Code for the core development of Apex/Aura code.
- Created Apex triggers for several scenarios. Optimized test classes for better coverage.
Senior Salesforce Architect
Telus
- Designed a data model and appropriate sharing mechanisms.
- Designed stories for development and optimizing processes.
- Integrated different systems with Salesforce using REST and SOAP API.
- Configured an Open CTI integration for Service Console.
- Created ETL processes on Informatica Cloud to sync data between different systems.
- Estimated task assignments and effort, reviewed code, and tracked bugs.
- Created Apex Triggers, Visualforce Pages, Aura components, and other customizations.
- Conducted security reviews and retrospective meetings.
- Presented demos with the client, including a proof of concept for changes.
Technical Lead
TechMahindra
- Developed a mobile app to get customer details and reduce paperwork.
- Migrated data for a sales application for the company.
- Integrated technologies with an order orchestration system.
- Used Jira to create and assign tasks within the team. Used HP Test Center to track bugs.
- Monitored the daily progress of the team. Interacted with the on-shore team for requirement analysis.
Senior Salesforce Consultant
HCL Technologies
- Developed a major sales application for Wolters Kluwer Publications. Integrated Salesforce with an SAP system for order processing.
- Migrated data in a Salesforce Service Cloud application from a legacy system.
- Used Jira for grooming stories and task assignation.
- Optimized the existing sales process with new features of the sales cloud.
Experience
Service Cloud | B2C
Contribution:
• Worked on analyzing the business process and designing the solution
• Batch processes to enrich data
• High- and low-level documentation for the solution
• Optimized code and processes
• Responsible for the entire Salesforce configuration and customization
• Integration between Salesforce and CTI (Genesys)
I used Force.com, Visualforce, Apex, Lightning, SOAP API, Salesforce data loader, and Jira to complete this project.
Sales Cloud and Order Processing
Contribution:
• Worked on analyzing the business process and designing the solution
• Completely set the Salesforce organization, including the company profile and security settings
• High- and low-level documents for the solution
• Responsible for the entire Salesforce configuration and customization
• Integration between Salesforce and Cortx Order System
I completed this project using Force.com, Visualforce, Apex, SOAP API, Salesforce data loader, and Jira.
Mobile App for New SIM and Activation
Contribution:
• Solution design and optimization
• Visualforce pages to capture images from a camera and digital signature
• Visualforce pages to get customer data and create PDF forms.
• Apex class for sending mail to customers
Retail Store Lead and Account Management
Contribution:
• Worked on QAS web service for address validation
• Apex triggers and batch classes for bonus point calculation
• Customized functionality for bar code and card generation
• Visualforce email templates
I used Force.com, Visualforce, Apex, SOAP API, Salesforce data loader, and Informatica in this project.
Insurance Quote Management Application
Contribution:
• Worked on SOAP web service to get details of vehicles on the basis of model or Name
• Apex triggers and VF pages
• Workflow and validation rules
I worked on Apex, Visualforce, and REST APIs in this project.
Sales Cloud | Opportunity Management
Contributions:
• Worked on integrating Salesforce with .NET interfaces using SOAP web services.
• Migrated data from other systems to Salesforce using CLI and Apex data loader.
• Wrote test functionalities for Apex classes and triggers.
• Resolved production issues and optimization of code.
I used Force.com, Visualforce, Apex, Salesforce data loader, and CLI in this project.
Skills
Languages
Apex, HTML, JavaScript
Frameworks
Visualforce, Lightning Components
Libraries/APIs
Salesforce API, Salesforce REST API
Tools
Salesforce Dataloader, Salesforce Sales Cloud, Visualforce Pages, Skype, Slack
Platforms
Salesforce, MuleSoft, Windows
Other
Salesforce Apex, Integration, Aura, Salesforce Service Cloud, API Integration, Certified Salesforce Administrator, Salesforce Lightning, Apex Classes, Salesforce System Administration, Salesforce.com Administration, Salesforce Certified Platform App Builder, Salesforce.com Developer Certification, Salesforce Cloud Flow, Software, Force.com, SOAP, APIs, Salesforce DataRaptor, OmniScript
Paradigms
ETL, Testing, REST
Industry Expertise
Web Design
Education
Master's Degree in Computer Applications
Kurukshetra University, Kurukshetra - Kurukshetra
Certifications
Salesforce Certified OmniStudio Developer
Salesforce.com
OmniStudio Consultant
Salesforce.com
Salesforce Certified Application Architect
Salesforce.com
Salesforce Certified Sharing and Visibility Designer
Salesforce.com
Salesforce Certified Integration Architecture Designer
Salesforce.com
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce.com
Salesforce Certified Data Architecture and Management Designer
Salesforce.com
Salesforce Certified Platform Developer I
Salesforce.com
Salesforce Certified Platform Developer II
Salesforce.com
Salesforce Certified Platform App Builder
Salesforce.com
Salesforce Certified Sales Cloud Consultant
Salesforce.com
Salesforce Certified Advanced Administrator
Salesforce.com
Salesforce Certified Service Cloud Consultant
Salesforce.com
Salesforce Certified Administrator
Salesforce.com
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