Pankaj is available for hire

Pankaj Kumar

Verified Expert in Engineering

Salesforce Developer

Bengaluru, Karnataka, India

Toptal member since January 31, 2022

Expertise

CRM Front-end Full-stack Salesforce Development Integration Apex Java Visualforce

Bio

Pankaj boasts over a decade of specialized expertise in Salesforce and robust proficiency across diverse Salesforce products, including Salesforce Lightning, Communities, Sales Cloud, Service Cloud, Health Cloud, NPSP, Field Service Lighting, CPQ, Professional Services Automation (PSA), Salesforce Mobile, and custom application development.

Portfolio

Reprise Software

Salesforce, CRM Implementation (Salesforce), Salesforce Apex...

Talkdesk

Salesforce, CPQ, Zuora, Salesforce Lightning, Salesforce Sales Cloud, Apex...

Pluralsight - Digital

Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake...

Experience

HTML - 9 years
JavaScript - 9 years
CSS - 9 years
Visualforce Pages - 9 years
APEX Code - 8 years
Lightning Components - 6 years
Salesforce Community - 6 years
OAuth 2 - 5 years

Availability

Full-time

Preferred Environment

Git, Salesforce, Apex, Lightning Components, Salesforce API, Salesforce Lightning, Java, JavaScript, CSS, HTML

The most amazing...

...project I've worked on is COVID-19 contact tracing, helping save many lives. This complex project requirement hit almost all the Salesforce governor limits.

Work Experience

Salesforce CRM Developer | Licensing Solutions

2024 - 2024

Reprise Software

Developed a Salesforce AppExchange plugin for seamless integration with the Reprise entitlement management system.
Created a dashboard within Salesforce for managing products, keys, and customer data.
Implemented API integration to ensure real-time updates between Salesforce and Reprise system.
Collaborated with Reprise's internal development team to ensure smooth implementation and functionality.

Technologies: Salesforce, CRM Implementation (Salesforce), Salesforce Apex, Salesforce Lightning, Lightning Components, Apex, Visualforce Pages, Salesforce REST API, Plugins, Salesforce AppExchange, AppExchange Security Review, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Salesforce Development Community (SFDC), Workflow Automation & System Integration

Salesforce CPQ Developer

2023 - 2024

Talkdesk

Assisted Talkdesk in transitioning to Project Moneta, optimizing workflows, and refining integration with Netsuite and Zuora for improved efficiency.
Monitored systems and rectified bugs throughout migrations. Developed advanced CPQ approval processes, pricing rules, and product setups to enhance efficiency and accuracy.
Managed the migration process and fostered collaboration within the team to ensure its successful execution.

Technologies: Salesforce, CPQ, Zuora, Salesforce Lightning, Salesforce Sales Cloud, Apex, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Talkdesk, Front-end, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Salesforce Development Community (SFDC), Workflow Automation & System Integration

Senior Salesforce Developer

2022 - 2023

Pluralsight - Digital

Engaged in essential data migration tasks to a brand new Salesforce org, which involves integration with different system like Zuora, Snowflake, etc.
Led a 10-member offshore team for the migration project.
Configured CPU bundles and price books, set up approval rules, and identified and resolved issues.

Technologies: Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake, Salesforce Dataloader, MacOS, Communication, Design, Salesforce Certified Platform App Builder, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Salesforce Development Community (SFDC), Workflow Automation & System Integration

Senior Salesforce Developer

2018 - 2021

Cloudera

Developed a service cloud console for support engineers and Lightning Community for customers to raise cases on big data.
Saved a lot of time for customers and support engineers and increased overall efficiency by implementing this overall process.
Tracked and fixed bugs using Jira as a reporting tool.

Technologies: Salesforce, Integration, Apex, Salesforce Lightning, Salesforce API, Salesforce CPQ, Salesforce Service Cloud, GitHub, Salesforce Community, APEX Code, Salesforce Apex, MacOS, Communication, Design, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, API Integration, APIs, OpenID Connect (OIDC), Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Salesforce Development Community (SFDC), Workflow Automation & System Integration

Senior Salesforce Developer

2017 - 2018

LiquidHub

Developed a community site forum for the Wells Fargo users in SFDC Lightning Community Cloud.
Used a custom tool in SFDC to track project status and issue tracking.
Enabled a feature for banking users to ask their questions on the community forum, which helped Wells Fargo answer their customer's doubts.

Technologies: JavaScript, Salesforce, Salesforce Community, Apex, Salesforce Lightning, Salesforce Sales Cloud, Salesforce API, HTML, CSS, GitHub, Salesforce Apex, Communication, Design, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, React, Front-end, CSS Animations, Salesforce Commerce Cloud, API Integration, APIs, Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Salesforce Development Community (SFDC), Workflow Automation & System Integration

System Analyst

2016 - 2017

JKT

Contributed to enhancement and support for Tyco Electronics on the Sales Cloud.
Built a custom forecast tool for the sales team to set the targets and enter the actual numbers.
Helped Tyco Electronics to manage its sales reps effectively by launching this tool.

Technologies: Salesforce, Salesforce Sales Cloud, Visualforce Pages, APEX Code, Batch Class, OAuth 2, Salesforce REST API, Salesforce API, GitHub, Lightning Components, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Audits, Front-end, CSS Animations, Salesforce Commerce Cloud, API Integration, APIs, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Field Service Lightning, Workflow Automation & System Integration

Salesforce Consultant

2015 - 2016

TECOM Group

Digitized the land lease process in the sales cloud using a custom CPQ process.
Tracked the project development and issue fixes using Jira.
Launched this application, minimizing the processing time to complete an opportunity from weeks to a few days.

Technologies: Salesforce, Salesforce Sales Cloud, Salesforce CPQ, Lightning Components, APEX Code, Batch Class, Visualforce Pages, Git, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Audits, API Integration, APIs, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Workflow Automation & System Integration

Senior Software Engineer

2013 - 2015

Capgemini India

Learned Salesforce and worked on various projects in Capgemini.
Worked with a large team and built a custom service cloud console.
Digitized the insurance process for 21st Century Insurance.

Technologies: Salesforce, jQuery, HTML, CSS, APEX Code, Batch Class, Bootstrap, SOAP, JavaScript, Visualforce Pages, Salesforce SOAP API, Salesforce API, Visualforce, Salesforce Apex, Communication, Design, Lightning Web Components (LWC), Full-stack Development, Salesforce Visualforce, Front-end, CSS Animations, API Integration, Salesforce System Administration, CRM Systems, CRM Configuration, Customer Relationship Management (CRM), Salesforce Experience Builder, Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, Salesforce Customization, Salesforce SOQL/SOSL, Workflow Automation & System Integration

Experience

Contact Tracing

I was part of a contact tracing application in two states in the USA. It helped the state health department track exposed contacts and monitor their symptoms, if any. I built this tool using Lightning Web Components.

SAP Community

https://community.sap.com/

SAP Community is the user community that connects software users, developers, consultants, mentors, and students. They use the SAP Community network to get help, share ideas, learn, innovate, and connect with others.

21st Century Insurance Service Cloud Console

21st Century Insurance specializes in providing customized auto insurance for customers. Service cloud console was customized using Bootstrap, JavaScript, Visualforce pages, and Apex classes. Performed more than 20 WSDL-based SOAP integrations. Used the service cloud console toolkit to interact with console components.

Education

2008 - 2012

Bachelor's Degree in Computer Science

Punjab Technical University - Chandigarh, India

Certifications

SEPTEMBER 2020 - PRESENT

Salesforce Certified Sales Cloud Consultant

Salesforce.com

SEPTEMBER 2020 - PRESENT

Salesforce Certified JavaScript Developer I

Salesforce.com

JULY 2020 - PRESENT

Salesforce Certified Experience Cloud Consultant

Salesforce.com

JUNE 2016 - PRESENT

Salesforce Certified Platform Developer II

Salesforce.com

AUGUST 2015 - PRESENT

Salesforce Certified Platform Developer I

Salesforce.com

JUNE 2015 - PRESENT

Salesforce Certified Service Cloud Consultant

Salesforce.com

OCTOBER 2013 - PRESENT

Salesforce Certified Administrator

Salesforce.com

Skills

Libraries/APIs

jQuery, Salesforce API, Salesforce SOAP API, Salesforce REST API, Handlebars, React, SOAP APIs

Tools

Salesforce Sales Cloud, GitHub, Visualforce Pages, Git, Salesforce Experience Builder, Batch Apex, Field Service Lightning, jsPlumb, Salesforce CPQ, Salesforce Dataloader, Salesforce Marketing Cloud, Pardot

Languages

Java, HTML, CSS, JavaScript, APEX Code, Apex, CSS3, HTML5, C++, Snowflake

Frameworks

OAuth 2, Lightning Components, Bootstrap, Visualforce, Salesforce Visualforce, AngularJS

Platforms

Salesforce, Salesforce Experience Cloud, Salesforce SOQL/SOSL, MacOS, Amazon Web Services (AWS), Talkdesk

Storage

Salesforce Commerce Cloud

Paradigms

Agile Software Development

Other

Community Clouds, Salesforce Platform Developer II Certification, Salesforce Platform Developer I Certification, Salesforce.com Service Cloud Certification, Certified Salesforce Administrator, Integration, Salesforce Community, Batch Class, SOAP, Salesforce Lightning, Salesforce Service Cloud, Salesforce Apex, Communication, Design, Salesforce Certified Platform App Builder, CRM Implementation (Salesforce), Lightning Web Components (LWC), Full-stack Development, Audits, Front-end, API Integration, APIs, OpenID Connect (OIDC), Customer Portals, Salesforce System Administration, CRM Systems, CRM Configuration, Architecture, Customer Relationship Management (CRM), Apex Classes, Apex Triggers, Queueable Apex, Salesforce Customization, Salesforce Development Community (SFDC), Workflow Automation & System Integration, Layout, CSS Animations, Zuora, CPQ, Plugins, Salesforce AppExchange, AppExchange Security Review

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