Pankaj Kumar, Developer in Bengaluru, Karnataka, India
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Pankaj Kumar

Verified Expert  in Engineering

Salesforce Developer

Bengaluru, Karnataka, India
Toptal Member Since
January 31, 2022

Pankaj is an SFDC expert with nine years of experience. He is a self-motivated person who excels and takes the initiative to go that extra mile with his leadership qualities and technical abilities. He made his presence known on international platforms, competing with top developers worldwide and being rewarded for the same at different career junctures. He would describe himself as a dynamic learner with a zeal for learning and exploring new things.


Pluralsight - Digital
Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake...
Salesforce, Integration, Apex, Salesforce Lightning, Salesforce API...
JavaScript, Salesforce, Salesforce Community, Apex, Salesforce Lightning...




Preferred Environment

Git, Salesforce, Apex, Lightning Components, Salesforce API, Salesforce Lightning, Java, JavaScript, CSS, HTML

The most amazing...

...project I've worked on is COVID-19 contact tracing that helped save many lives. This complex project requirement hit almost all the Salesforce governor limits.

Work Experience

Senior Salesforce Developer

2022 - 2023
Pluralsight - Digital
  • Engaged in essential data migration tasks to a brand new Salesforce org, which involves integration with different system like Zuora, Snowflake, etc.
  • Led a 10-member offshore team for the migration project.
  • Configured CPU bundles and price books, set up approval rules, and identified and resolved issues.
Technologies: Salesforce, Amazon Web Services (AWS), Salesforce CPQ, Zuora, Snowflake, Salesforce Dataloader, MacOS

Senior Salesforce Developer

2018 - 2021
  • Developed a service cloud console for support engineers and Lightning Community for customers to raise cases on big data.
  • Saved a lot of time for customers and support engineers and increased overall efficiency by implementing this overall process.
  • Tracked and fixed bugs using Jira as a reporting tool.
Technologies: Salesforce, Integration, Apex, Salesforce Lightning, Salesforce API, Salesforce CPQ, Salesforce Service Cloud, GitHub, Salesforce Community, APEX Code, Salesforce Apex, MacOS

Senior Salesforce Developer

2017 - 2018
  • Developed a community site forum for the Wells Fargo users in SFDC Lightning Community Cloud.
  • Used a custom tool in SFDC to track project status and issue tracking.
  • Enabled a feature for banking users to ask their questions on the community forum, which helped Wells Fargo answer their customer's doubts.
Technologies: JavaScript, Salesforce, Salesforce Community, Apex, Salesforce Lightning, Salesforce Sales Cloud, Salesforce API, HTML, CSS, GitHub, Salesforce Apex

System Analyst

2016 - 2017
  • Contributed to enhancement and support for Tyco Electronics on the Sales Cloud.
  • Built a custom forecast tool for the sales team to set the targets and enter the actual numbers.
  • Helped Tyco Electronics to manage its sales reps effectively by launching this tool.
Technologies: Salesforce, Salesforce Sales Cloud, Visualforce Pages, APEX Code, Batch Class, OAuth 2, Salesforce REST API, Salesforce API, GitHub, Lightning Components, Visualforce, Salesforce Apex

Salesforce Consultant

2015 - 2016
  • Digitized the land lease process in the sales cloud using a custom CPQ process.
  • Tracked the project development and issue fixes using Jira.
  • Launched this application, minimizing the processing time to complete an opportunity from weeks to a few days.
Technologies: Salesforce, Salesforce Sales Cloud, Salesforce CPQ, Lightning Components, APEX Code, Batch Class, Visualforce Pages, Git, Visualforce, Salesforce Apex

Senior Software Engineer

2013 - 2015
Capgemini India
  • Learned Salesforce and worked on various projects in Capgemini.
  • Worked with a large team and built a custom service cloud console.
  • Digitized the insurance process for 21st Century Insurance.
Technologies: Salesforce, jQuery, HTML, CSS, APEX Code, Batch Class, Bootstrap, SOAP, JavaScript, Visualforce Pages, Salesforce SOAP API, Salesforce API, Visualforce, Salesforce Apex

Contact Tracing

I was part of a contact tracing application in two states in the USA. It helped the state health department track exposed contacts and monitor their symptoms, if any. I built this tool using Lightning Web Components.

SAP Community
SAP Community is the user community that connects software users, developers, consultants, mentors, and students. They use the SAP Community network to get help, share ideas, learn, innovate, and connect with others. 

21st Century Insurance Service Cloud Console

21st Century Insurance specializes in providing customized auto insurance for customers. Service cloud console was customized using Bootstrap, JavaScript, Visualforce pages, and Apex classes. Performed more than 20 WSDL-based SOAP integrations. Used the service cloud console toolkit to interact with console components.


Java, HTML, CSS, JavaScript, APEX Code, Apex, CSS3, HTML5, C++, Snowflake


OAuth 2, Lightning Components, Bootstrap, Visualforce, AngularJS


jQuery, Salesforce API, Salesforce SOAP API, Salesforce REST API, Handlebars


Salesforce Sales Cloud, GitHub, Visualforce Pages, Git, jsPlumb, Salesforce CPQ, Salesforce Dataloader


Salesforce, MacOS, Amazon Web Services (AWS)


Community Clouds, Salesforce Platform Developer II Certification, Salesforce Platform Developer I Certification, Service Cloud Certification, Certified Salesforce Administrator, Integration, Salesforce Community, Batch Class, SOAP, Salesforce Lightning, Salesforce Service Cloud, Salesforce Apex, Zuora


Agile Software Development

2008 - 2012

Bachelor's Degree in Computer Science

Punjab Technical University - Chandigarh, India


Salesforce Certified Sales Cloud Consultant


Salesforce Certified JavaScript Developer I


Salesforce Certified Experience Cloud Consultant


Salesforce Certified Platform Developer II


Salesforce Certified Platform Developer I


Salesforce Certified Service Cloud Consultant


Salesforce Certified Administrator