Piyush Kalra, Web Components Developer in Delhi, India
Piyush Kalra

Web Components Developer in Delhi, India

Member since February 28, 2020
A fervent, solution-driven senior Salesforce developer with 7+ years of expertise with flagship Cloud products (Sales, Service, Lightning, Communities, and call centers). He has an extensive background implementing Apex, LCs, LWCs, VF Pages, third-party integrations applying native Salesforce Java or Node.js, and hosting them over Heroku and AWS. His elegant strategies help enterprises turn a corner for complex, high-level business functions.
Piyush is now available for hire

Portfolio

  • HIC Global Solutions
    Salesforce.com, JavaScript, Visualforce pages, Apex, Force.com...
  • Algoworks
    Salesforce.com, Apex, Node.js, Visualforce, Java, JavaScript, CSS, HTML

Experience

Location

Delhi, India

Availability

Part-time

Preferred Environment

Eclipse, Sublime Text, Slack, Linux, Ubuntu, Windows, Chrome, Asana

The most amazing...

...things I've created were a document generation (and faxing) piece in Salesforce Sales Cloud and a call center with AI involved in Salesforce.

Employment

  • Techincal Lead

    2015 - 2020
    HIC Global Solutions
    • Developed document generation using Java and integrated with SF. Added a fax communication piece using Twillio to send faxes. Added a QR code to document to store vital information and added the receive functionality.
    • Developed the call center using Twillio and integrated it with Service Cloud.
    • Developed the tool to extract information from desk.com and push it to Service Cloud. This involved pushing both metadata and data.
    • Implemented Steelbrick(CPQ) and added bundle, discounting, and renewals functionality.
    • Integrated Salesforce with Quickbooks online using the native Quickbooks API.
    • Integrated Salesforce with SAP and extracted information from SAP and displayed in the Lightning service console.
    • Implemented Sales Cloud and Service Cloud for various customers which involved various functionalities ranging from basic to complex.
    Technologies: Salesforce.com, JavaScript, Visualforce pages, Apex, Force.com, Lightning Component, Node.JS, LWC
  • Senior Salesforce Developer

    2013 - 2015
    Algoworks
    • Developed call center using PBX and Open CTI and implemented for Service Cloud in Salesforce classic.
    • Developed a quoting tool and added an Excel-like interface so that users can copy information and paste in VF directly.
    • Helped the company in their app exchange product called Opportunity Manager. Added new features and fixed bugs. Added support for professional edition as well.
    • Completed an implementation using Jitterbit to integrate an MS SQL database and Salesforce.
    Technologies: Salesforce.com, Apex, Node.js, Visualforce, Java, JavaScript, CSS, HTML

Experience

  • Salesforce Custom Site (Development)

    Ststays wanted to develop a Salesforce custom site for hotel bookings that fetch the data from the various hotel booking websites and shows the comparative prices to the customer so that they can book their rooms according and have a delightful stay.
    Result:
    - Real-time data analysis has maximized sales and revenue growth.
    - Direct sales and ROI has been increased
    - Increased customer satisfaction and loyalty
    - Seamless data management with a 360-degree view on the customer data
    - Centralized user database
    - Data inconsistencies and data redundancies have been removed.
    - Manual errors have been eliminated.

  • Desk to ServiceCloud Migration (Development)

    Customer data is a crucial part of any business and with the growing business, the volume of data increases exponentially. Hence the need to migrate to a more reliable, automated and efficient platform. This migration from one platform to another is critical as it is important that all the data is transferred successfully and correctly to keep the workflow uninterrupted.
    - Maximizes the team’s productivity with its enhanced features by 60%.
    - Improves operational processes with a better customer experience.
    - Better Customer experience with one to one customer support via live agents by 40%.
    - Increased customer loyalty, customer satisfaction and customer retention by 34%
    - Eliminates manual efforts, manual errors, and costs.
    - Upholds data security.
    - Leverage social media platforms by interacting with the customers in real-time.
    - Reduction in time, cost, and risk bring major success in migration projects, enabling large and complex cloud migrations.
    - Faster migrations with improved accuracy.

  • Excel to Salesforce (Development)

    Excel to Salesforce easily loads your Excel data in Salesforce into proper fields and creates a two-way synchronization between Excel and Salesforce. When any user edits or updates any data in the spreadsheet, it is automatically updated to Salesforce instantly and all the users are provided with updated data, newly computing results, latest analysis without any latency.
    • The user no longer need to spend time to create and update fields from Excel to
    Salesforce has been eliminated.
    • Eliminated any possibility of data loss.
    • Saves manpower and reduces the risk of data error.
    • Saves time, reduces latency, and improves processes.

Skills

  • Languages

    Apex, Java, HTML, JavaScript, SQL, HTML5
  • Frameworks

    Visualforce, Lightning Components, AngularJS
  • Libraries/APIs

    Salesforce.com API, Salesforce Bulk API, Salesforce API, Salesforce REST API, Salesforce SOAP API, React, Vue.js, Node.js, jQuery, Google Maps API, Google Maps, Twilio API, Vue.js 2
  • Tools

    Batch Apex, Lightning Communities, Git, GitHub, Eclipse IDE, Apache Ant
  • Platforms

    Salesforce, Zendesk, Amazon Web Services (AWS), Heroku
  • Storage

    Data Integration, MySQL
  • Other

    Salesforce Apex, Salesforce Community, Web Components, Salesforce Service Cloud, DESK.COM, Marketing Cloud, CTI

Education

  • Bachelor of Technology degree in Computer Science
    2008 - 2012
    Lingayas University - Haryana, India

Certifications

  • Salesforce Certified Platform Developer II
    JUNE 2020 - PRESENT
    Salesforce
  • Salesforce Certified Platform Developer I (SP20)
    MAY 2020 - PRESENT
    Salesforce

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