
Ramy Ebied
Verified Expert in Engineering
Quality Assurance Engineer and Developer
Dubai, United Arab Emirates
Toptal member since September 5, 2023
Ramy is an accomplished QA engineer with nine years of experience in manual testing. Holding an ISTQB certification, he brings not only a keen eye for detail but also a deep understanding of industry best practices to the table. Committed to quality, he has contributed to the flawless delivery of numerous software projects. Clients can rely on Ramy's expertise to ensure their products are thoroughly tested and ready for prime time.
Portfolio
Experience
- Windows - 15 years
- Troubleshooting - 10 years
- Manual QA - 9 years
- SDET - 9 years
- Android - 9 years
- Mobile App Testing - 7 years
- Jira - 6 years
- QA Automation - 4 years
Availability
Preferred Environment
Windows, Android, iOS, Jira, Selenium, Python, Manual QA, Troubleshooting
The most amazing...
...project I've worked on was the launch of Samsung Pay, VoLTE, VoWiFi, and 5G technologies across diverse countries, showcasing their global impact.
Work Experience
QA Engineer
Samsung
- Conducted comprehensive software testing for new Samsung devices in the Middle East and Africa (MEA) region, reporting to and collaborating with an R&D team to resolve issues efficiently.
- Designed and implemented comprehensive test strategies and cases for multiple projects to ensure each release met quality benchmarks.
- Collaborated with software developers, product managers, and business analysts to understand requirements and develop effective test plans. Leveraged communication skills to provide clear defect reports and actionable feedback.
- Identified, documented, and communicated defects with detailed reproduction steps to development teams, ensuring effective and timely issue resolution.
- Conducted 5G, 4G, 3G, and 2G IoT testing with various devices, ensuring software and hardware validation in an IoT laboratory.
- Generated and maintained software testing metrics, assessed quality levels, identified improvement opportunities, and contributed to refinement of QA strategy.
- Collaborated with automated test engineers, identifying manual test cases that were candidates for automated testing to enhance testing efficiency and coverage.
- Participated actively in Agile ceremonies, such as sprint planning and daily standups, to align priorities and implementation schedules.
Sports Data Journalist
Sportradar
- Delivered real-time sports data updates, even during live events, ensuring clients and users received accurate and timely information.
- Maintained sports data accuracy with an error rate below 1%, boosting client satisfaction and industry trust.
- Played a pivotal role in expanding sports coverage, including the addition of emerging sports to the data portfolio. Broadened the company's market reach and diversified its offerings.
Technical Support Engineer
Vodafone Egypt Telecommunications SAE
- Provided exceptional end-user support utilizing automated call distribution software and ensuring seamless assistance via remote connections or internet.
- Developed and delivered comprehensive technical awareness materials online, fostering knowledge sharing among technical and care teams and relevant stakeholders.
- Diagnosed and resolved various technical hardware and software issues, encompassing internet connectivity, email clients, internet protocol television (IPTV), and voice over internet protocol (VOIP) to ensure uninterrupted services.
Experience
Launching Samsung Pay in the UAE
I ensured seamless integration with local banks and merchants through rigorous testing and localization efforts. I also navigated regulatory requirements, securing approvals and certifications while prioritizing stringent security measures to safeguard user data and financial transactions.
Comprehensive testing and quality assurance, spanning payment transactions, security protocols, and user experience, were at the core of my responsibilities, guaranteeing Samsung Pay's compliance with high standards. I also conducted extensive user education and training, equipping end users and merchants to make the most of Samsung Pay.
The successful launch in the UAE represented a significant achievement, offering a secure, convenient, and contactless payment solution. My contributions, from initial planning through execution and user education, were pivotal in the project's triumphant deployment.
Launching the Samsung Cue App
I facilitated user acceptance testing, ensuring user expectations were met. I also contributed to security assessments, aligning the app with industry standards. My dedication and rigorous testing efforts ensured the successful launch of the Samsung Cue app, providing users with a secure and feature-rich experience. My role was fundamental to its success.
First Launch of 5G in the MEA Region
My responsibilities extended to rigorous testing of 5G features, network performance, and compatibility with Samsung devices. My efforts led to the identification and resolution of critical issues, enhancing the network's reliability and security.
Furthermore, I played a crucial role in liaising with regulatory authorities in both countries, ensuring compliance with local standards and regulations. My expertise in 5G technology and dedication to quality assurance were instrumental in the successful deployment of this groundbreaking technology in the UAE and KSA, setting new standards for mobile connectivity in the region.
Education
Bachelor's Degree in Electrical Engineering
Egyptian Russian University - Cairo, Egypt
Certifications
Certified Scrum Product Owner
Scrum Alliance
Certified Tester, Foundation Level
ISTQB
Skills
Tools
Jira, MATLAB
Paradigms
Manual Testing, Functional Testing, E2E Testing, Agile Project Management, Testing, Test Automation
Platforms
Windows, Android, Mobile, iOS
Languages
Python
Frameworks
Selenium
Other
Troubleshooting, Manual QA, Mobile App Testing, Arabic-English Translation, 5G, 4G, Quality Assurance (QA), QA Testing, Regression Testing, Test Case Creation, Test Case Execution, QA Test Plan Management, SDET, Log Analysis, QA Leadership, UI Testing, Testing Strategy, QA Automation, Scripting, Test Planning, Card Payments, Test Cases, Lean Project Management, Reporting, Data Quality, CI/CD Pipelines, API Testing, Certified Scrum Product Owner (CSPO), ISTQB
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