Reshma Gogula, Developer in Singapore, Singapore
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Reshma Gogula

Verified Expert  in Engineering

QA Engineer and Developer

Location
Singapore, Singapore
Toptal Member Since
December 13, 2021

Reshma is a senior QA engineer and functional testing expert who's worked in the banking, telecom, digital marketing, gaming, social media, and eCommerce domains. A career highlight was when Reshma upgraded Wells Fargo's internet banking used by 20 million clients—overseeing mobile banking across multiple devices. Besides excelling in test analysis, planning, scripting, execution, and reporting, Reshma has in-depth experience testing web and mobile apps as well as UI/API automation testing.

Portfolio

FairPrice
Web App Automation, Mobile Device QA Automation
Things I Like Company, Ltd.
Android, Java, Software QA, Test Reporting, Test Case Execution, Testing...
NCS Pte Ltd
Android, iOS, Java, JavaScript, MacOS, Manual QA, Quality Assurance (QA)...

Experience

Availability

Full-time

Preferred Environment

Windows, MacOS, Android, iOS, Java, JavaScript, Manual QA, Testing, Software QA, Quality Assurance (QA)

The most amazing...

...product I've assisted in launching was an eCommerce feature in a social media app, which serves close to 10 million customers.

Work Experience

QA Engineer

2022 - 2022
FairPrice
  • Joined and assigned to lead quality engineering aspects throughout the FairPrice O2O Food. Owning the functional testing and automation of the regression of the test cases using no code automation tools.
  • Tested several modules, like Android and iOS for customers, Web for the seller app and amp, as well as the admin portal. Performed web UI and automation for the admin panel using test sigma for end-to-end cases.
  • Played a prominent role in the launch of the O2O food app to the public. Involved in the test scripting, test execution, and reporting for Order Food from the consumer and seller sides across Android, iOS, and point of sale.
Technologies: Web App Automation, Mobile Device QA Automation

Senior QA Engineer

2021 - 2022
Things I Like Company, Ltd.
  • Served as part of the QA team that introduced and launched the eCommerce segment in a social media app with ten million active users. Oversaw the testing and launch of multi-currency wallet features for the app.
  • Documented test plans, business flows, and test scenarios in Confluence. Created test cases and test runs and executed current test cases under the test runs with TestRail. Conducted Agile project management and defect logging with Jira.
  • Oversaw the launch process of Lyka Mall, resulting in the organization venturing into a new business model.
  • Managed the QA of a new wallet and multi-currency feature, which enabled the application to launch in different countries and expand operations. Oversaw the quality of eCommerce features in four countries.
  • Tested the integration of the application with a third-party logistics partner.
Technologies: Android, Java, Software QA, Test Reporting, Test Case Execution, Testing, Quality Assurance (QA), Mobile App Testing

Software Tester

2019 - 2020
NCS Pte Ltd
  • Served on the QA team to introduce and launch software and hardware equipment in a land transport app with five million active users.
  • Documented test plans, business flows, and test scenarios in Confluence. Created test cases, test runs, and executed current test cases under the test runs with TestRail. Conducted Agile project management and defect logging with Jira.
  • Oversaw the launch process of LTA equipment resulting in the organization venturing into a new business model.
  • Performed sub-system testing, which involved multiple integrations of hardware and software equipment to calibrate the best route to travel with the least amount of ERP to be paid.
  • Devised different test strategies and test plans for various systems testing for hardware, software, and integration testing.
  • Involved in the test execution and reporting of the results to multiple stakeholders (internal and external) to provide a birds-eye view of the sub-system status based on the executive summary.
Technologies: Android, iOS, Java, JavaScript, MacOS, Manual QA, Quality Assurance (QA), Testing, Test Scripting, Windows, Software QA, Test Reporting, Test Case Execution

QA Tester 2

2018 - 2019
Electronic Arts
  • Served as a member of the QA team responsible for launching the NBA game's new features in EA games.
  • Documented test plans, business flows, and test scenarios in Confluence. Created test cases, test runs, and executed current test cases under the test runs with TestRail. Conducted Agile project management and defect logging with Jira.
  • Oversaw the launch process of the NBA China mobile game resulting in a 20% increase in user engagement for the organization.
  • Involved in testing the game of NBA of EA games. Responsible for executing the test cases in different test suites of sanity, regression, and functionality after a new feature is released.
  • Raised issues in the build to the development team in China and followed up with stakeholders to ensure the issue was resolved and retested.
  • Involved in brainstorming sessions with the artists' team to come up with new ideas to monetize the game.
  • Assisted with a POC on the cost-benefit analysis of doing the automation of this game using an internal tool (Scripty).
Technologies: Android, iOS, Java, JavaScript, MacOS, Manual QA, Quality Assurance (QA), Testing, Test Scripting, Windows, Software QA, Test Reporting, Test Case Execution

QA Manual Tester

2017 - 2018
Optiva
  • Part of the QA team was responsible for launching the new self-service application for managing the individual telecommunications plan.
  • Involved in migration testing of test plans and test cases from data centers to AWS cloud infrastructure of Versata.
  • Involved in the migration of Redknee Jira testing into Versata Jira.
  • Assisted with the creation of test suites for the products of Optiva.
  • Oversaw the performance of regression, functional, smoke, and sanity testing.
  • Provided QA sign-off for the deployment of production-ready modules.
Technologies: Manual QA, Test Scripting, Test Case Execution, Test Reporting, Defect Logging, Software QA, Testing, Quality Assurance (QA)

QA Analyst

2015 - 2017
Ingenious
  • Involved in the requirement analysis for different application modules such as email, SMS, and social media marketing.
  • Prepared test plans for all modules in the application.
  • Assisted with the testing of different modules and communicating the results to all internal and external stakeholders.
  • Performed different forms of testing such as functional, sanity, and regression testing.
  • Communicated the test results of the project execution to the stakeholders to provide status updates.
Technologies: Manual QA, Test Scripting, Test Case Execution, Test Reporting, Defect Logging, Software QA, Testing, Quality Assurance (QA)

Technology Analyst

2014 - 2015
Wells Fargo
  • Upgraded Wells Fargo's internet banking for nearly 20 million retail customers.
  • Involved in the test scripting and execution and reporting of results for the new version of Wells Fargo mobile banking across multiple devices (Android, iOS).
  • Oversaw issues in the build to the development team in the US and followed up with stakeholders to ensure the issue was resolved and retested.
Technologies: Android, iOS, Manual QA, Quality Assurance (QA), Test Scripting, Test Case Execution, Test Reporting, Defect Logging, Software QA, Testing

Lyka Mall

Lyka Mall is an eCommerce store that connects buyers and sellers to purchase and sell products. Lyka Mall has different subsystems such as grocery, mall purchases, and digital goods. I was part of the initial QA team, which successfully launched the feature in the app serving close to ten million active users. My responsibilities included analyzing the requirements, understanding the data flow across the application, and creating test strategies, plans, and cases. Additionally, I played a prominent role in test execution and defect triaging to prioritize bugs to be fixed and was involved in mobile automation through Kaspresso for Android.

Mobile Internet Banking

Wells Fargo is a leading US bank that serves close to 20 million users. As part of this project, there was an upgrade to the current mobile internet banking versions. My responsibilities were to execute all test cases across iOS, Android devices, and report outstanding issues. I was also involved in post-production issues analysis. Based on this, I updated the regression test suit.

Paradigms

Testing, Agile

Other

Manual QA, Quality Assurance (QA), Test Scripting, Test Case Execution, Test Reporting, Defect Logging, Software QA, QA Testing, Test Cases, Mobile App Testing, Web App Automation, Mobile Device QA Automation

Languages

Java, JavaScript, C

Platforms

Windows, MacOS, Android, iOS

Industry Expertise

Cybersecurity

2010 - 2014

Bachelor's Degree in Computer Science

Jawaharlal Nehru Technological University. - Kakinada, India

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