Robert Jackson
Verified Expert in Engineering
Site Reliability Engineer and Developer
Wylie, TX, United States
Toptal member since July 30, 2020
Robert is a principal site reliability engineer at a Fortune 500 company where he's worked with several different development teams (in various stages of DevOps adoption and transformation) to maintain system uptime for a myriad of active web applications. In Robert's past, he's worked on applications ranging from security SaaS products to banking websites and even a top-rated meditation app valued at over $1 billion.
Portfolio
Experience
Availability
Preferred Environment
Amazon Web Services (AWS), GitLab, Packer, Ansible, Bash, Python, AWS CloudFormation, Terraform, Helm, Kubernetes
The most amazing...
...team that I've worked with is a team that embraced using cloud native technologies, and reaped the benefits of the associated power and flexibility afforded.
Work Experience
Founder
Amazonian Relics LLC
- Managed the infrastructure for a $1 billion meditation app with an emphasis on zero downtime for deployments.
- Provisioned new tools for data engineers to ingest and process data (Apache Airflow, Apache NiFi, Jupyter Notebooks, and Sagemaker).
- Wrote and managed custom Helm charts and Terraform modules to help businesses meet the team's desired goals.
- Wrote and maintained OSS tooling along with maintaining OSS containers for several OSS tools like CFN lint, Ansible, PgBouncer, AWS CLI, and others.
Principal Site Reliability Engineer
Dell
- Created CI and CD processes from the ground up for the Dell Data Security platform as well as the Dell Insights product.
- Helped teams transition away from waterfall deployment patterns.
- Transitioned a manually provisioned infrastructure to CloudFormation and then later to Terraform.
- Created CI jobs for microservices, web UIs, and FaaS for supported applications.
- Migrated the developer build from their workstations to bamboo. Version controlled bamboo jobs with Bamboo Specs and eventually replaced Bamboo with Jenkins. Ultimately jobs are at this time version-controlled via Jenkins shared libraries.
- Worked with several teams to migrate their legacy cloud applications to Kubernetes followed with a transition to another cloud.
Site Reliability Engineer
Alkami
- Managed the cloud infrastructure for Alkami's banking platforms.
- Transitioned the banking software's installation process away from Google Spreadsheets and into version-controlled ansible configurations which could be used to create AMIs via packer.
- Transitioned the infrastructure from a statically defined number of servers to a horizontally scaling architecture.
Site Reliability Engineer
FireHost | Armor
- Migrated the Armor.com website from the Armor cloud to AWS in support of the Armor Anywhere product's launch.
- Migrated manually provisioned resources to Terraform managed resources.
- Took an active role mentoring junior SREs on tooling that our stack consisted of.
Experience
Version Utils
https://gitlab.com/aztek-io/utils/python-version-utilsMinecraft Container
https://gitlab.com/aztek-io/oss/containers/minecraftEKS Terraform Module
https://gitlab.com/aztek-io/iac/modules/eksMinecraft Helm Chart
https://gitlab.com/aztek-io/helm/minecraftGeneric Helm Chart
Certifications
Certified Kubernetes Administrator
Cloud Native Computing Foundation
AWS Certified Solutions Architect — Professional
Amazon Web Services
AWS Certified DevOps Engineer Professional
AWS
AWS Certified SysOps Administrator — Associate
Amazon Web Services
AWS Certified Solutions Architect — Associate
Amazon Web Services
AWS Certified Developer Associate
AWS
Skills
Libraries/APIs
Terragrunt
Tools
Amazon Elastic Container Registry (ECR), AWS IAM, AWS CLI, Terraform, Helm, Helmfile, AWS CloudFormation, Amazon Elastic Block Store (EBS), Jira, AWS SDK, Amazon Elastic Container Service (ECS), Amazon EKS, Amazon CloudWatch, Amazon CloudFront CDN, Ansible, Packer, Jenkins, GitLab, TeamCity, Amazon Simple Queue Service (SQS), VMware vSphere, *nux Shells, Git
Languages
Bash, Python
Platforms
Amazon EC2, Amazon Web Services (AWS), Kubernetes, Docker, Google Cloud Platform (GCP)
Storage
Amazon S3 (AWS S3), Redshift, Amazon EFS, Amazon DynamoDB, Datadog
Paradigms
Automation
Frameworks
Windows PowerShell
Other
Infrastructure as Code (IaC), Cloud Architecture, Cost Control, AWS Cloud Architecture, Networking, Consul, Cloudflare
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