Robert Jackson, Site Reliability Engineer and Developer in Wylie, TX, United States
Robert Jackson

Site Reliability Engineer and Developer in Wylie, TX, United States

Member since July 30, 2020
Robert is a principal site reliability engineer at a Fortune 500 company where he's worked with several different development teams (in various stages of DevOps adoption and transformation) to maintain system uptime for a myriad of active web applications. In Robert's past, he's worked on applications ranging from security SaaS products to banking websites and even a top-rated meditation app valued at over $1 billion.
Robert is now available for hire


  • Amazonian Relics LLC
    Terragrunt, Packer, Ansible, Python, Bash, Helm, Kubernetes, Terraform
  • Dell
    Amazon Web Services (AWS), AWS CloudFormation, Packer, AWS, Terraform, Helm...
  • Alkami
    TeamCity, Windows PowerShell, Ansible



Wylie, TX, United States



Preferred Environment

Amazon Web Services (AWS), GitLab, Packer, Ansible, Bash, Python, AWS CloudFormation, Terraform, Helm, Kubernetes

The most amazing... that I've worked with is a team that embraced using cloud native technologies, and reaped the benefits of the associated power and flexibility afforded.


  • Founder

    2018 - PRESENT
    Amazonian Relics LLC
    • Managed the infrastructure for a $1 billion meditation app with an emphasis on zero downtime for deployments.
    • Provisioned new tools for data engineers to ingest and process data (Apache Airflow, Apache NiFi, Jupyter Notebooks, and Sagemaker).
    • Wrote and managed custom Helm charts and Terraform modules to help businesses meet the team's desired goals.
    • Wrote and maintained OSS tooling along with maintaining OSS containers for several OSS tools like CFN lint, Ansible, PgBouncer, AWS CLI, and others.
    Technologies: Terragrunt, Packer, Ansible, Python, Bash, Helm, Kubernetes, Terraform
  • Principal Site Reliability Engineer

    2018 - PRESENT
    • Created CI and CD processes from the ground up for the Dell Data Security platform as well as the Dell Insights product.
    • Helped teams transition away from waterfall deployment patterns.
    • Transitioned a manually provisioned infrastructure to CloudFormation and then later to Terraform.
    • Created CI jobs for microservices, web UIs, and FaaS for supported applications.
    • Migrated the developer build from their workstations to bamboo. Version controlled bamboo jobs with Bamboo Specs and eventually replaced Bamboo with Jenkins. Ultimately jobs are at this time version-controlled via Jenkins shared libraries.
    • Worked with several teams to migrate their legacy cloud applications to Kubernetes followed with a transition to another cloud.
    Technologies: Amazon Web Services (AWS), AWS CloudFormation, Packer, AWS, Terraform, Helm, Kubernetes
  • Site Reliability Engineer

    2017 - 2018
    • Managed the cloud infrastructure for Alkami's banking platforms.
    • Transitioned the banking software's installation process away from Google Spreadsheets and into version-controlled ansible configurations which could be used to create AMIs via packer.
    • Transitioned the infrastructure from a statically defined number of servers to a horizontally scaling architecture.
    Technologies: TeamCity, Windows PowerShell, Ansible
  • Site Reliability Engineer

    2015 - 2017
    FireHost | Armor
    • Migrated the website from the Armor cloud to AWS in support of the Armor Anywhere product's launch.
    • Migrated manually provisioned resources to Terraform managed resources.
    • Took an active role mentoring junior SREs on tooling that our stack consisted of.
    Technologies: Amazon Web Services (AWS), Ansible, AWS, Terraform


  • Version Utils

    This project creates human-readable semantic versions based on their Git history. This is intended to be used as part of a CI pipeline to create a Git tag based on the associated commit's message and branch name.

  • Minecraft Container

    This is a dynamic and slim container that pulls down application binaries during startup based on an environment variable. (So when a new version of Minecraft is released, no new container is needed).

  • EKS Terraform Module

    A Terraform module that I use to stand up my EKS clusters. In this module, there are a few Helm charts that are needed for my environment (Cluster Autoscaler, external DNS, Nginx ingress, metrics server, and so on).

  • Minecraft Helm Chart

    This is a custom little Helm chart that I wrote to deploy Minecraft in my Kubernetes cluster. This includes some logic for a PVC, custom environment variables, and a deployment among other supporting Kubernetes resources. The documentation includes a Helmfile example.

  • Generic Helm Chart

    This is a generic Helm chart that I use for my startup's microservices. A Helmfile example is documented in the README file. Checkout out the associated CI pipeline for this project to get an example of how I define and use CI templates.


  • Languages

    Bash, Python
  • Tools

    Amazon ECR (Amazon Elastic Container Registry), AWS IAM, AWS CLI, Terraform, Helm, AWS CloudFormation, Amazon EBS, Jira, AWS SDK, Amazon ECS (Amazon Elastic Container Service), Amazon EKS, Amazon CloudWatch, Ansible, Packer, Jenkins, GitLab, TeamCity, Amazon SQS, VMware vSphere, *nux Shells, Git
  • Platforms

    Amazon EC2 (Amazon Elastic Compute Cloud), Kubernetes, Amazon Web Services (AWS), Docker, Google Cloud Platform (GCP)
  • Storage

    Amazon S3 (AWS S3), Redshift, Amazon EFS, Amazon DynamoDB, Datadog
  • Paradigms

  • Other

    AWS, Helmfile, HashiCorp Packer, Consul
  • Frameworks

    Windows PowerShell
  • Libraries/APIs



  • Certified Kubernetes Administrator
    JUNE 2020 - JUNE 2023
    Cloud Native Computing Foundation
  • AWS Certified Solutions Architect — Professional
    JANUARY 2019 - JANUARY 2022
    Amazon Web Services
  • AWS Certified DevOps Engineer — Professional
    OCTOBER 2018 - OCTOBER 2021
    Amazon Web Services
  • AWS Certified SysOps Administrator — Associate
    MARCH 2017 - OCTOBER 2021
    Amazon Web Services
  • AWS Certified Solutions Architect — Associate
    MARCH 2017 - JANUARY 2022
    Amazon Web Services
  • AWS Certified Developer — Associate
    MARCH 2017 - OCTOBER 2021
    Amazon Web Services

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