Saurabh is available for hire

Saurabh Jain

Verified Expert in Engineering

DevOps and SRE Developer

New Delhi, Delhi, India

Toptal member since October 12, 2022

Expertise

Site Reliability System Administration Enterprise Architecture AWS Cloud Linux Jira Git Kubernetes Python DevOps GitHub AWS Cloud Engineering SaaS

Bio

Saurabh is a DevOps and cloud consultant with over 15 years of IT industry experience in architecting, designing, implementing, automating, and optimizing mission-critical workloads in enterprise and cloud environments. He has served as a senior SRE and DevOps engineer and has upgraded approximately hundreds of client environments. Saurabh has led projects with teams distributed across the globe and excels in implementation, setup, and operational support through Agile and DevOps practices.

Portfolio

Trilogy

DevOps, Docker, Kubernetes, Git, Python, Node.js, Load Balancers, Web Servers...

Oracle

Docker, Kubernetes, Git, Jenkins, Ansible, Jira, Oracle WebLogic Portal...

Nucleus Software Exports

Load Balancers, Web Servers, Oracle Application Server...

Experience

Linux - 10 years
Jira - 8 years
Git - 6 years
Kubernetes - 5 years
Jenkins - 5 years
Docker - 5 years
Python - 5 years

Availability

Full-time

Preferred Environment

Linux, Jenkins, Docker, Kubernetes, Amazon Web Services (AWS), Python, Jira, GitHub, Site Reliability Engineering (SRE), Leads, ArangoDB, LAMP, Perl, TCP/IP, Infrastructure

The most amazing...

...team of SREs I've built was from scratch as the operations lead. We implemented and upgraded incident and wiki management tools for 99.99% uptime.

Work Experience

Senior Cloud Operations and Site Reliability Engineer

2020 - PRESENT

Trilogy

Managed a team of five on multiple implementations and support projects, applying the industry's best practices to design integrated solutions.
Reduced the billing and invoice costs of vendors such as Google, Zendesk, MacStadium, and Zoom by over 50% (approximately $500,000 annually) using automation as part of cost optimization efforts by the team.
Led a SaaS and IT operations automation project deployed over the AWS cloud platform.
Oversaw migration projects for incident and wiki management tools (i.e., Jira and Confluence) from on-premises to Atlassian's cloud environment.
Integrated multiple acquired SaaS products over a central platform using AWS cloud services for SaaS and IT operations.
Served as the senior SRE and DevOps support engineer for EngineYard to set up, upgrade, and manage approximately 1,000 client environments deployed over AWS and Kubernetes platforms.

Technologies: DevOps, Docker, Kubernetes, Git, Python, Node.js, Load Balancers, Web Servers, Amazon CloudFront CDN, Amazon EKS, Automation, Documentation, Jenkins, GitHub, Amazon Web Services (AWS), CI/CD Pipelines, GitLab, Amazon S3 (AWS S3), AWS CodeCommit, Amazon EC2, Continuous Deployment, Continuous Integration (CI), Python 3, AWS Elastic File System, Relational Database Services (RDS), AWS IAM, Google Cloud Platform (GCP), Container Orchestration, Infrastructure as Code (IaC), Amazon Elastic Container Service (ECS), Amazon API Gateway, Amazon CloudWatch, AWS DevOps, Site Reliability Engineering (SRE), Bash, Networking, GitLab CI/CD, Monitoring, Telemetry, Shell Scripting, AWS CloudFormation, Lambda Functions, Prometheus, Grafana, DevOps Engineer, System Administration, Google Apps, Amazon DynamoDB, Terragrunt, Elastic Load Balancers, IRC, Web Applications, Amazon Virtual Private Cloud (VPC), Identity & Access Management (IAM), Enterprise Architecture, Enterprise Application Architecture, Helm, Kubernetes Operations (kOps), SSL, MySQL, SaaS, Containerization, Virtualization, IT Security, OAuth, SOC 2, AWS Cloud Architecture, Cloud Security, Cloud Infrastructure, DNS, Content Delivery Networks (CDN), API Gateways, Docker Hub, Beanstalk, Scalability, System Architecture, AWS CLI, Amazon Elastic Container Registry (ECR), Amazon RDS, Continuous Delivery (CD), Autoscaling, Nagios, SQL, HAProxy, Amazon Firewall, Chef, Java, Amazon Cognito, Windows, Remote Support, IT Support, Google Workspace, HIPAA Compliance, Cloud Migration, AWS Fargate, CircleCI, YAML, Amazon SageMaker, Containers, PostgreSQL, ELK (Elastic Stack), Logstash, Elasticsearch, Kibana, Apache Maven, AWS NAT Gateway, Jenkins Job DSL, Deployment, Security Policies & Procedures, Amazon Route 53, CentOS, Cloudflare, Redis, GitHub Actions, Amazon ElastiCache, Amazon Simple Email Service (SES), NGINX, Microservices, Serverless Architecture, Apache, TCP/IP, Configuration Management, JavaScript, Technical Leadership, AWS Elastic Beanstalk, AWS Lambda, Amazon Aurora, Microservices Architecture, Cloud, Orchestration, SDKs, AWS Cloud Development Kit (CDK), TypeScript, Web Hosting, Leadership, Scripting, Serverless, Azure, Azure DevOps, Azure Functions, Azure Kubernetes Service (AKS), Infrastructure

IT Principal Consultant

2014 - 2020

Oracle

Served as a GTL (global technical lead) for different SaaS services implemented over a cloud platform. Set up CI/CD pipelines using DevOps methodologies. Worked with OCI, AWS, Kubernetes, Docker, Jenkins, Git, and Ansible.
Built a team of SREs from scratch as the operations lead. Implemented and upgraded 99.99% uptime of incident and Wiki management tools.
Implemented the automation environment using Bash Shell and Python-based scripting for application deployments, cluster upgrades, and maintenance.
Led the implementation and support of multiple Java-based applications deployed in an enterprise environment.

Technologies: Docker, Kubernetes, Git, Jenkins, Ansible, Jira, Oracle WebLogic Portal, Apache HTTP Server, Oracle Database, Confluence, Amazon Web Services (AWS), Oracle Cloud Infrastructure (OCI), Terraform, Linux, Bash Script, Python, DevOps, GitHub, Python 3, Relational Database Services (RDS), Container Orchestration, Infrastructure as Code (IaC), Amazon Elastic Container Service (ECS), Site Reliability Engineering (SRE), Bash, Networking, Monitoring, Telemetry, Automation, Shell Scripting, DevOps Engineer, System Administration, Load Balancers, Elastic Load Balancers, Web Applications, Enterprise Architecture, Enterprise Application Architecture, SSL, MySQL, SaaS, Architecture, Containerization, Virtualization, IT Security, OAuth, Cloud Security, Cloud Infrastructure, DNS, Docker Hub, Scalability, System Architecture, Autoscaling, Documentation, Nagios, SQL, Chef, Java, IT Support, HIPAA Compliance, Cloud Migration, YAML, Containers, ELK (Elastic Stack), Logstash, Elasticsearch, Kibana, Jenkins Job DSL, PHP, Deployment, Security Policies & Procedures, CentOS, NGINX, LAMP, Perl, Serverless Architecture, Apache, Web Servers, TCP/IP, Configuration Management, JavaScript, Technical Leadership, Microservices Architecture, Cloud, Orchestration, SDKs, AWS Cloud Development Kit (CDK), Web Hosting, Leadership, Scripting, Infrastructure

Senior Middleware Consultant

2012 - 2014

Nucleus Software Exports

Delivered operational support and the implementation of multi-tier architecture environments for different projects using middleware tech stacks such as web servers, application servers, and databases.
Designed and set up the client's environment from scratch as the senior middleware consultant and architecture expert.
Led migration projects from Oracle-10g to the Oracle-11g and Oracle-12c environments.

Technologies: Load Balancers, Web Servers, Oracle Application Server, Oracle WebLogic Application Server, Oracle Database, Relational Database Services (RDS), Site Reliability Engineering (SRE), Bash, Monitoring, Automation, Shell Scripting, System Administration, Web Applications, Enterprise Architecture, Enterprise Application Architecture, SSL, Architecture, Virtualization, Java, Deployment, Security Policies & Procedures, Apache, TCP/IP, Web Hosting, Scripting, Infrastructure

Technical Support

2008 - 2011

DXC Technology

Served as the technical support expert to manage the client's (UK: National Grid) environments and deploy the application using ITIL processes to ensure 24x7 availability of the application.
Managed the infrastructure and application deployed over an Apache-based HTTP server from Oracle and Oracle Application Server.
Oversaw incidents and changes using the ITIL processes for incident, problem, and change management.

Technologies: Linux, Apache, HTTP, Applications, Oracle, Site Reliability Engineering (SRE), Bash, Automation, Shell Scripting, System Administration, Web Applications, SSL, Deployment, Security Policies & Procedures, Infrastructure

Experience

Oracle: My Support Portal

https://support.oracle.com/portal

Oracle's Customer Support Portal is accessed by millions of users across the globe. There are over 40 applications deployed in the back end to support the end-to-end functionality of the portal. I initially managed, supported, and automated day-to-day operations and deployments, then led a small team to manage the operations of four applications with 24x7 support.

Trilogy: ITOps Cost Optimization

The IT operations cost optimization project focused on reviewing the monthly amount spent with third-party vendors such as AWS, Google, Zoom, MacStadium, Salesforce, and GitHub. I analyzed it to identify opportunities to reduce the cost spent on unused and stale resources. The important technical decisions around the project were to identify and decommission the resources provisioned with these third-parties no longer in use. Automation was set up to identify resources not claimed by anyone in the organization and then disable (15 days) and decommission them.

Trilogy: ITOps ServiceDesk Portal

https://supportportal-df.atlassian.net/

Over 2,000 employees use the ITOps ServiceDesk portal across the globe to report and request for IT-related services. As part of Eng.SaaS.Automation, I was responsible for designing, automating, and implementing the end-to-end automation for these requests, which were previously handled manually by L1 and L2 engineers. Overall automation framework was deployed using AWS services such as API Gateway, SQS, Lambda Functions (Python), DynamoDB, and SNS. The entire code-base was managed in the GitHub repositories. GitHub actions were used to test the code change with every commit and deploy the code in the production environment when the feature branches were merged into the master.

EngineYard Cloud (PaaS)

https://www.engineyard.com/#

EngineYard is a PaaS (Platform-as-a-Service) provider that automates, configures, and deploys applications in the cloud. The platform uses Java, Ruby on Rails, PHP, and Node.js for large-scale and small-scale cloud deployments. Its capabilities include load balancing, backups, cloning, and database replication. I was the SRE and DevOps engineer who ensured the availability and uptime of the platform 24x7 and assisted customers with issues with either the platform or the applications deployed over it. Over thousands of customers' applications are deployed over the EngineYard platform and provisioned over AWS infrastructure services and platforms such as EKS.

Skills

Libraries/APIs

Google Apps, Node.js, Terragrunt, Jenkins Job DSL

Tools

Git, Jira, GitHub, Jenkins, Terraform, Amazon CloudFront CDN, Amazon EKS, Amazon Virtual Private Cloud (VPC), GitLab CI/CD, AWS IAM, Amazon Elastic Container Service (ECS), Amazon CloudWatch, Docker Hub, AWS CLI, Amazon Elastic Container Registry (ECR), Amazon Firewall, Chef, Google Workspace, NGINX, AWS Cloud Development Kit (CDK), Azure Kubernetes Service (AKS), Confluence, Ansible, Apache, Apache HTTP Server, Excel 2016, GitLab, AWS CodeCommit, AWS CloudFormation, Grafana, Helm, Beanstalk, Nagios, Amazon Cognito, AWS Fargate, CircleCI, Amazon SageMaker, ELK (Elastic Stack), Logstash, Kibana, Apache Maven, Amazon ElastiCache, Amazon Simple Email Service (SES)

Languages

Python, Python 3, Bash, Bash Script, SQL, Java, YAML, PHP, Perl, JavaScript, TypeScript

Paradigms

DevOps, Automation, Continuous Deployment, Continuous Integration (CI), Enterprise Application Architecture, Continuous Delivery (CD), Serverless Architecture, Microservices Architecture, Azure DevOps, DevSecOps, HIPAA Compliance, Microservices

Platforms

Linux, Kubernetes, Amazon Web Services (AWS), Windows, Docker, AWS Lambda, Amazon EC2, CentOS, Azure, Azure Functions, Oracle, Oracle Application Server, Oracle Database, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), LAMP, AWS Elastic Beanstalk

Storage

Amazon S3 (AWS S3), AWS Elastic File System, Amazon DynamoDB, MySQL, Amazon Aurora, Oracle Cloud, Databases, PostgreSQL, Elasticsearch, ArangoDB, Redis

Other

Documentation, Site Reliability Engineering (SRE), CI/CD Pipelines, System Administration, Web Applications, Enterprise Architecture, AWS Cloud Architecture, Cloud Infrastructure, Remote Support, IT Support, Technical Leadership, Infrastructure, Relational Database Services (RDS), Container Orchestration, Infrastructure as Code (IaC), Amazon API Gateway, AWS DevOps, Networking, Monitoring, Telemetry, Shell Scripting, Lambda Functions, DevOps Engineer, Elastic Load Balancers, Identity & Access Management (IAM), Kubernetes Operations (kOps), SSL, SaaS, APIs, Architecture, Containerization, Virtualization, IT Security, DNS, Content Delivery Networks (CDN), API Gateways, Scalability, System Architecture, Amazon RDS, Autoscaling, Cloud Migration, Containers, Deployment, Amazon Route 53, TCP/IP, Configuration Management, Cloud, Orchestration, SDKs, Web Hosting, Leadership, Scripting, HTTP, Applications, Load Balancers, Web Servers, Oracle WebLogic Application Server, Oracle WebLogic Portal, IT Projects, Analytics, Prometheus, IRC, OAuth, SOC 2, Cloud Security, HAProxy, AWS NAT Gateway, Leads, Security Policies & Procedures, Cloudflare, GitHub Actions, Serverless

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