Shambhu Kaphle, Developer in Tokyo, Japan
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Shambhu Kaphle

Verified Expert  in Engineering

Bio

Shambhu has over 20 years of experience in the IT field. He has specialized in all system types, including physical, virtual, and Azure cloud computing. Shambhu is well-versed in bare metal hypervisors like VMware ESXi and has worked extensively with Windows Server 2000 and subsequent server versions.

Portfolio

Excis TIG
Windows 10, Office 365, Teams, Software Troubleshooting...
Freelance
Windows 10, Windows 7, iPhone, Azure Active Directory, Inkjet Printers
AstraZeneca
Cisco UCS, DHCP, DNS, Data Center Management, Vendor Management...

Experience

Availability

Full-time

Preferred Environment

VMware ESXi, Data Center Management, Windows Server 2008, Windows Server 2016, Windows Server 2012, VMware vSphere, DHCP, DNS

The most amazing...

...projects I've participated in involved the virtualization of servers and data centers.

Work Experience

Desktop Support Consultant

2023 - PRESENT
Excis TIG
  • Installed Microsoft Active Directory (AD), Office 365, and PC hardware and handled all enterprise antivirus solutions and helpdesk ticketing systems.
  • Upgraded, supported, and troubleshooted Windows XP, Windows 7, Windows 8, Windows 10, Microsoft Office, and Cisco Jabber.
  • Analyzed potential helpdesk solutions for multiple clients.
  • Leveraged diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware and software.
Technologies: Windows 10, Office 365, Teams, Software Troubleshooting, Hardware Troubleshooting, Cisco Jabber, Windows 7, Windows 8

IT Support Consultant

2020 - 2023
Freelance
  • Installed Windows 7-10, Microsoft Active Directory (AD), Office 365, and PC hardware, handling all related troubleshooting and enterprise antivirus solutions.
  • Upgraded, supported, and troubleshooted Windows XP, Windows 7, Windows 8, Windows 10, Microsoft Office, and Cisco Jabber.
  • Leveraged diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware and software.
  • Analyzed potential helpdesk solutions for multiple clients.
Technologies: Windows 10, Windows 7, iPhone, Azure Active Directory, Inkjet Printers

Wintel Consultant

2015 - 2019
AstraZeneca
  • Acted as a Windows, VMware, and data center support consultant, handling data center management and vendor coordination.
  • Conducted monthly Windows Server patching and hardware troubleshooting.
  • Replaced faulty hardware and ensured all server devices were running optimally.
Technologies: Cisco UCS, DHCP, DNS, Data Center Management, Vendor Management, Patches & Updates, Windows Development, VMware vSphere

Windows Server Administrator

2014 - 2015
MSD
  • Performed administrator tasks, handling support tickets and offshore team coordination.
  • Managed Windows Server functionality with DHCP and DNS.
  • Handled monthly operating system patches, daily requests, and troubleshooting.
Technologies: DHCP, DNS, Windows Development, Windows Server 2003

AstraZeneca Data Center

This project involved supporting AstraZeneca as a Wintel, VMware, and data center consultant from November 2015 to December 2019. I conducted Windows troubleshooting and was in charge of VMware vSphere support tasks. I also handled all data center support, including related vendor coordination.
1998 - 1999

Diploma in Information Systems Management

Aptech Computer Education - Kathmandu, Nepal

1990 - 1993

Bachelor's Degree in Humanities and Social Sciences

Tribhuvan University - Nepal

MARCH 2023 - MARCH 2024

AWS Cloud Quest: Cloud Practitioner

Amazon Web Services

JUNE 2022 - PRESENT

Azure Fundamentals

Microsoft

MARCH 2004 - PRESENT

CompTIA Network+ Certification

CompTIA

FEBRUARY 2004 - PRESENT

CompTIA A+ Certification

CompTIA

DECEMBER 1999 - PRESENT

Information Systems Management

Aptech

Tools

VMware vSphere, AWS IAM, AWS CLI, Cisco Jabber

Frameworks

Windows PowerShell

Platforms

Windows Development, Windows Server 2016, Windows Server 2012, Linux, Windows 7, Windows Server 2003, Azure

Storage

Azure Active Directory

Languages

Python 3

Other

VMware ESXi, Cisco UCS, Data Center Management, DHCP, DNS, Economics, Information Systems, Windows 10, Office 365, Teams, Software Troubleshooting, Hardware Troubleshooting, iPhone, Inkjet Printers, Vendor Management, Patches & Updates, Hardware, Operating Systems, Networking, Software, Cloud, Social Sciences, CompTIA, Windows 8, Bare-metal Environment

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