Senior Salesforce Developer and Architect
2017 - PRESENTConfidential- Implemented Partner Community for partner relationship management.
- Migrated a lot of functionality from Classic to Lightning and created several Lightning Aura components and Lightning web components.
- Implemented lead auto-approval and auto conversion functionality.
Technologies: Salesforce Lightning, Visualforce, Salesforce Apex, SalesforceSenior Salesforce Developer and Architect
2015 - 2017Intel- Implemented an agent case management app to increase agent efficiency, usability, and data quality for case management capabilities.
- Built a custom application on Salesforce so that project managers could request a freelancer to work on a project, and freelancers can create and manage a professional profile and search for the projects and apply.
- Developed a custom solution on the service cloud and moved the channel warranty off SAP and integrated the agent and customer warranty functionality with agent case management.
Technologies: REST APIs, Salesforce Service Cloud, Salesforce Lightning, Visualforce, Salesforce Apex, SalesforceSenior Salesforce Developer
2014 - 2015Verizon- Established order management to create orders for customers.
- Developed REST API classes to integrate with other applications within Verizon.
- Implemented a service cloud console, web-to-case functionality, and live agent chat.
Technologies: REST APIs, Visualforce, Apex, SalesforceSenior Salesforce Developer
2013 - 2014Hewlett Packard- Implemented a custom application for submitting new sales reports and receiving sales commissions along with integrations to legacy applications.
- Worked with business users to gather requirements and worked with the other offshore developers to complete the development, unit test, and system test the application.
- Developed Visualforce pages for a wizard-style functionality and designed and developed batch classes to handle bulk logic.
Technologies: Visualforce, Apex, SalesforceSalesforce Developer
2011 - 2013JP Morgan Chase- Implemented sales and service cloud solutions for various business groups and developed complex custom applications on Force.com platform.
- Managed the offshore team and delivered the project from offshore.
- Developed Apex classes, triggers, and controller classes for various functional needs in the application.
Technologies: Visualforce, Apex, Salesforce