Theresa K Bell
Verified Expert in Engineering
Database Engineer and Developer
San Jose, CA, United States
Toptal member since May 23, 2024
Theresa is a highly motivated senior data engineer with 20+ years of experience architecting and delivering data-driven solutions across various industries. She is an expert SQL writer and optimizer with a proven ability to leverage SQL, ETL/ELT pipelines, and data warehousing expertise to transform raw data into actionable insights for key stakeholders. With exceptional skills in writing codes in C, C#, VB.NET, VBScript, ASP.NET, and Python, Theresa will be a great addition to any team.
Portfolio
Experience
Availability
Preferred Environment
SQL Server Integration Services (SSIS), Python 3, Microsoft SQL Server, Oracle, PostgreSQL, MySQL, Visual Studio
The most amazing...
...thing I've done is improve VeriFone's call center service level performance by architecting the call center data warehouse and KPI dashboards.
Work Experience
Staff Software Engineer
VeriFone
- Architected call center raw data warehouse and KPI dashboards in Tableau, increasing a call center service level by 10%. Designed and developed ELT pipelines. Used complex SQL queries to transform data into actionable insights.
- Spearheaded a team that automated the purchase order commitment and forecast process for contract manufacturers, enhancing workflow efficacy and data precision, reducing manual processes, and streamlining communication.
- Enhanced accuracy and performance of the legacy repair global operations dashboard, overhauled the data repository for better scalability, constructed ELT pipelines, and wrote optimized SQL queries to ensure data reliability.
- Led the automation of components demand forecasting, reducing manual effort and improving forecast accuracy. Identified data sources, designed the warehouse, and worked with stakeholders to derive forecasting algorithms.
- Established a standardized repair quality data warehouse for consistent and reliable data collection from 3rd-party repair centers. Collaborated with repair center teams to define data requirements and ensure data integrity.
- Contributed to creating a global direct-to-merchant (DTM) KPI dashboard, analyzing market data, and developing ETL processes in SQL Server Integration Services (SSIS) to extract KPIs for data-driven decision-making.
Experience
VeriFone Call Center KPI Dashboard and Executive Summary Reports
Education
Bachelor's Degree in Engineering
Feati University - Manila, Philippines
Certifications
Azure for Data Engineering
Microsoft
Skills
Tools
Visual Studio, Tableau
Languages
SQL, VB.NET, Python 3, C#
Paradigms
ETL
Storage
SQL Server Integration Services (SSIS), Microsoft SQL Server, PostgreSQL, MySQL, Azure SQL
Platforms
Oracle
Other
Programming, Pipelines, Data Warehousing, ELT
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