Verified Expert in Engineering
Thiyagarajan is a well-versed, 24-time-certified Salesforce developer with over 12 years of experience specializing in designing, developing, and implementing Salesforce solutions. He is focused on finding new and creative ways of leveraging the force.com platform to address the ever-changing needs of business organizations. Thiyagarajan is always eager to develop new skills, is a team player, and works well under pressure.
Chrome, Visual Studio, GitHub, Sublime Text
The most amazing...
...thing I've created is a Salesforce 1 mobile app using Bootstrap.
Volvo Car USA - Digital Product Engineering
- Used Salesforce Journey Builder to run more than 30 different campaigns along with Automation Studio and Contact Builder.
- Used HTML, CSS, AMPScript, SSJS, and other technologies to build customized solutions that support critical business functions.
- Handled technical coordination, which included conducting email QA testing in HTML, writing SQL query and AMPScript logic, and leveraging assets to build and deploy email campaigns.
- Used AMPScript to automate the email sending process.
- Enabled dynamic content management and personalization using AMPScript.
Salesforce Technical Architect
- Implemented a service cloud including a service console, Salesforce community, case feed, and entitlements.
- Developed a customer community for riverside social housing customers where they log a repair or repairs, pay rent, download rental statements, and book engineer appointments using lightning web components.
- Implemented, designed, and developed standard and custom Apex classes, controllers classes, extensions, and Apex triggers to handle business logic.
- Created multiple lightning components and added CSS and design parameters that make lightning components look and feel better.
- Worked on Salesforce Pardot to build various emails, forms, and form templates for multiple campaigns.
- Set up lead scoring rules in Pardot and worked on automation rules for different requirements and Engagement Studio for lead scoring.
- Performed end-to-end implementations in the sales cloud and worked with Pardot to automate the marketing process by creating studios and builders.
- Served as the lead developer on subsequent projects integrating Siebel/Salesforce with proprietary systems.
- Developed an Einstein chatbot for a customer service program. This reduced the case creation, wait time and the agents spend more time to work on more difficult cases.
- Developed Wave Apps, Datasets, Lenses, and Dashboards in Einstein Analytics for sales and service cloud.
- Integrated the Web Services for extracting the data from external systems, and used the sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
- Developed re-usable frameworks with software best practices and principles. Created and delivered artifacts as outlined in the project's schedule/plan.
Salesforce Technical Lead
- Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
- Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.
- Led technically complex force.com solutions, including full design, development and release activities.
- Configured complex combinations of security and permission sets to manage confidential information.
Senior Salesforce Developer
- Developed Apex triggers, Apex batches, Visualforce components, workflows, process builder, and other Salesforce custom functionalities.
- Led workshops, gathered business requirements, and translated them into business processes.
- Documented and further analyzed to determine enhancements to support and streamline business processes.
- Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
Cognizant Technology Solutions
- Designed and implemented force.com solutions for small and medium scale projects.
- Designed solutions for large data migration projects.
- Provided inputs to business requirements and solution design documents.
- Developed high-level design and functional specifications documents.
- Created and developed Apex classes, Visualforce pages, Trigger, and Apex batches.
Risk Management Application
Compliance Management Application
Visualforce, Lightning Components, Chrome
TensorFlow, Salesforce API, jQuery, Node.js, jQuery CDN
GitHub, Lightning Design System, Salesforce CPQ, Salesforce DX, Conga Composer, Salesforce Marketing Cloud, Salesforce Einstein, Microsoft Power BI, Sublime Text, Visual Studio, Eclipse IDE, Sublime Text 3
Salesforce, Salesforce SOQL/SOSL, Heroku
Salesforce Lightning, Salesforce.com Administration, Salesforce Community, SOAP, Triggers, QA Testing, Lightning Web Components (LWC), Salesforce Service Cloud
Master's Degree in Information Systems Management
University Of Sheffield - Sheffield, United Kingdom
Bachelor of Engineering Degree in Computer Science
Anna University - Chennai, India
Salesforce Certified Marketing Cloud Developer
Salesforce Certified Marketing Cloud Email Specialist
Salesforce Certified Education Cloud Consultant
Salesforce Certified Einstein Analytics and Discovery Consultant
Salesforce Certified CPQ Specialist
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified Field Service Lightning Consultant
Salesforce Certified Pardot Consultant
Salesforce Certified Pardot Specialist
Salesforce Certified Community Cloud Consultant
Salesforce Certified Mobile Solutions Architecture Designer
Salesforce Certified System Architect
Salesforce Certified Identity and Access Management Designer
Salesforce Certified Development Lifecycle & Deployment Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Application Architect
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Data Architecture & Management Designer
Salesforce Certified Platform Developer II
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Advanced Administrator
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Administrator