Tony Cox, Developer in Dallas, TX, United States
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Tony Cox

Verified Expert  in Engineering

Marketing Technology Consultant and Developer

Dallas, TX, United States

Toptal member since February 18, 2025

Bio

Tony is an experienced marketing technology consultant with a track record of success across various industries. He possesses exceptional interpersonal, problem-solving, and analytical skills to provide advice and expertise to client organizations, building strong client relationships and driving measurable results. Tony has in-depth knowledge of industry-leading marketing technology (MarTech) platforms, data analytics, customer data platforms, AI/Gen AI, and commerce.

Portfolio

Experiom
Salesforce Marketing Cloud, Salesforce Sales Cloud, Adobe Experience Cloud...
Ansira
Adobe Experience Cloud, Adobe CS6, Adobe CC, Salesforce Marketing Cloud, Eloqua...
Adea Solutions
C#.NET, SQL, VXML, Enterprise

Experience

  • Salesforce Marketing Cloud - 15 years
  • APIs - 15 years
  • SQL - 12 years
  • Adobe Experience Cloud - 10 years
  • REST - 8 years
  • Adobe Experience Platform - 4 years
  • Marketo - 2 years
  • Salesforce Sales Cloud - 1 year

Availability

Full-time

Preferred Environment

Salesforce Marketing Cloud, Adobe Experience Cloud, Adobe Experience Platform, Marketo, Salesforce Sales Cloud, Marketing Technology (MarTech)

The most amazing...

...project I've undertaken was leading the transition of an undocumented, custom marketing technology implementation from a hostile incumbent agency.

Work Experience

Senior Marketing Technology Consultant

2013 - PRESENT
Experiom
  • Proposed, scoped, and led multiple marketing technology platform implementations for enterprise clients.
  • Performed strategic assessment and consulting engagements to help companies better understand data-driven MarTech capabilities and their associative benefits.
  • Led custom marketing technology strategy and roadmap offerings based on clients' marketing KPIs, MarTech maturity levels, existing technology platforms, internal team skills, and budget.
  • Architected and led deployment efforts for a B2B lead nurture application utilizing Marketo Engage and Adobe Document Cloud.
  • Led the transition of a custom, cross-channel marketing technology implementation for a nationwide retail organization from a hostile incumbent agency to a new agency while growing and training the client's internal team.
  • Delivered multiple Salesforce Marketing Cloud implementations for agency clients, including custom automation and personalization, customer journeys, and Sales Cloud to Marketing Cloud integrations.
  • Defined, implemented, and optimized real-time customer engagement activities for MGM Resorts International across multiple channels, integrating with internal back-end systems and travel partners.
  • Scoped, managed, and delivered a Magento solution and a mobile app system for a large drive-in restaurant chain.
Technologies: Salesforce Marketing Cloud, Salesforce Sales Cloud, Adobe Experience Cloud, Adobe Experience Platform, APIs, SQL, REST, Marketo, Enterprise, Marketing Technology (MarTech), Marketo Engage, Adobe Document Cloud, Magento, Adobe Experience Manager (AEM), Salesforce, CSS, HTML, JavaScript, Python, Postman, Adobe CC, SQL Server BI, SOAP APIs, Loyalty Programs

VP of Digital Services

2007 - 2013
Ansira
  • Scoped, defined, and delivered multiple successful implementations of content management systems, lead management systems, marketing automation platforms, and social applications for the agency's largest clients.
  • Introduced strong offshore Agile delivery capabilities, enabling significant revenue and profit growth with minimal FTE hires.
  • Developed and implemented industry-leading, data-driven, cross-channel customer engagement solutions in Adobe Marketing Cloud and Salesforce Marketing Cloud.
  • Enhanced the data and business intelligence offerings to include client-specific marketing data marts for segmentation, personalization, and relevant communications used by the email, data insights, and analytics teams.
  • Built a custom platform providing corporate-approved and centrally managed marketing assets and services, customizable by location for Domino's stores and franchises.
  • Handled digital marketing pre-sales and ongoing services for the most prominent agency clients.
  • Started up the agency's digital marketing offerings and built/trained account and delivery teams to sell and deliver new digital revenue streams, accounting for over 50% of agency revenue in less than three years.
Technologies: Adobe Experience Cloud, Adobe CS6, Adobe CC, Salesforce Marketing Cloud, Eloqua, Alterian, SQL Server BI, SQL, APIs, REST, SOAP APIs, Digital Marketing Best Practices, Adobe Marketing Cloud, CSS, HTML, JavaScript, Enterprise, Loyalty Programs, Adobe Document Cloud

Engagement Manager

2002 - 2007
Adea Solutions
  • Managed a team of over 200 digital automation consultants for Verizon.
  • Led efforts for multiple online self-help products, including voice automation, enhanced chat, and web-enabled CRM, achieving a total revenue of over $100 million in three years.
  • Built strong relationships with key stakeholders, facilitating smooth project execution and collaboration.
  • Optimized resource allocation for projects, ensuring timely delivery within budget constraints.
  • Performed Global Justice XML Data Model (GJXDM) interviews and process documentation for the Tarrant and Galveston counties.
Technologies: C#.NET, SQL, VXML, Enterprise

Experience

Multi-brand Loyalty Program for MGM Resorts International

https://www.mgmresorts.com
I successfully integrated fifteen MGM Resorts International brands into a single loyalty program, accounting for activities and points across all hotel, dining, events, and gaming properties. The project also included implementing real-time customer engagement activities and associated offers based on loyalty status, historical spend, and property occupancy levels.

Skills

Libraries/APIs

SOAP APIs

Tools

Salesforce Marketing Cloud, Salesforce Sales Cloud, Postman, Adobe CS6, Adobe CC, Adobe Experience Manager (AEM), Eloqua, SQL Server BI

Platforms

Adobe Experience Cloud, Adobe Experience Platform, Marketo, Adobe Marketing Cloud, Salesforce, Marketo Engage, Adobe Document Cloud, Magento

Languages

SQL, JavaScript, Python, C#.NET, CSS, HTML

Paradigms

REST, Digital Marketing Best Practices

Other

APIs, Marketing Technology (MarTech), Enterprise, Loyalty Programs, Alterian, VXML

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